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“Urine trouble if you stay here” 1 of 5 bubbles
Review of Stagecoach Inn

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Stagecoach Inn
Ranked #5 of 8 Hotels in Ogallala
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Urine trouble if you stay here”
1 of 5 bubbles Reviewed August 14, 2008

Checked in here late one evening having prebooked. On opening door of room, we were greeted by an overpowering smell of stale urine. There was a large and suspicious stain on the carpet near the door. The toilet was also blocked.

Contacted front desk immediately, young chap on duty very indifferent and no hint of an apology (made me feel it was our fault for complaining) but, to be fair, they responded very quickly, someone arriving with a plunger almost as soon as we put down the phone. Somewhat off putting to be musing on previous occupants and what they had left for us... Initial plunging yielded a block of toilet soap, but didn't fix problem. Guy returned with long length of plumbing pipe (again, not a pretty sight...)

Toilet by now unblocked, but smell had not gone. Smell of urine strongest around bed and carpet area. Manager declared herself unable to smell it.

Unsurprisingly, we felt unable to stay. Manager refunded us, and was keen to help us find another motel, allowing us to use phone in room, finding us contact numbers, and taking trouble to help us locate new motel on a map.

Just a real shame that the same amount of dedication had not gone into managing the upkeep of the room. Can't imagine that someone hadn't already known there was a problem. Seems strange that the plumbing paraphenalia was so quickly on hand - left us wondering whether they've played the soap in the toilet trick before on this room to try to trick guests into thinking the smell is related to the toilet?

Would never go back - Ogallala isn't a very nice place either - if you need to stay in the area, we would recommend you try somewhere else....

  • Liked — leaving!
  • Disliked — smell, smell, smell
  • Stayed August 2008, traveled with family
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank SleepyhollowSurrey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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295 reviews from our community

Traveler rating
    67
    105
    70
    28
    25
See reviews for
130
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25
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
Portland, Oregon
Level Contributor
10 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
1 of 5 bubbles Reviewed August 14, 2008

I entered this hotel and was immediately impressed with the decor and amenities in the lobby... then I noticed the woman from the Health Department at the front desk.

She was asking to see the hotel's engineer because of concerns she had about the pool and hot tub. The young man on duty kept dodging her requests and even took a phonecall while she was trying to inform him of the problems. While he was busy taking a fresh reservation, I asked the woman if the pool was unsafe. She cringed and indicated she was honestly worried about the people currently in the pool. When the young man returned his attentions to her, she told him he needed to close the pool and hot tub immediately and tell the people using those areas about the danger they've been put in.

She said she had been there several times to try to find the hotel's engineer to no avail (the clerk didn't think they even had an engineer?), and that, though it would only take about three hours to fix, it had been three months since she first told them of the problem.

I decided that there might be other safety and health concerns with this hotel, considering all I'd just heard, and I left.

Popped into several other hotels in the area, all were pretty rank. Keep driving on to North Platte, a much nicer (and cleaner) spot to rest.

  • Stayed August 2008, traveled as a couple
    • 1 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank r3db0x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Ogallala hotels

Tulsa
1 review
2 of 5 bubbles Reviewed August 13, 2008

We unexpectedly changed our route home, had driven 10 hours and our first choice of hotel was booked. The room was clean and adequate. However, the musty smell was overwhelming. It seemed it might be coming from the air conditioner but it was too hot to turn it off. The bathroom door wouldn't shut. It was swollen at the bottom and simply would not pull shut. There was a shower gel, shampoo and conditioner dispenser in the tub. However, the shower gel dispenser was completely empty and they had only left one bar of soap, for the sink, therefore, only one person at a time could have soap. As for the town, we arrived at 9:00 p.m. on a Sunday night and the sidewalks were rolled up and tied down. There were no choices for dinner.
My advice, no matter how tired you might be, if you're traveling East, go on the Kearney. Ogallala is only good in Lonesome Dove. I don't think Clara lives there anymore.

  • Stayed August 2008, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Check in / front desk
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank countrymom1216
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The only Henniker on Earth
Level Contributor
48 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 bubbles Reviewed July 28, 2008

was booked at the econo - scary - lodge in Ogallala - could not fathom checking in went across the street and checked in here - clean but old. Noticed many guest with pets! - Aweful area - would never go back to the town...

  • Liked — best in a scary town
  • Disliked — pained 2x4 room divider
  • Stayed July 2008, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
1 Thank janewms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
El Dorado Hills, California
Level Contributor
81 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
5 of 5 bubbles Reviewed July 17, 2008

Made a last minute reservation based on a recommendation by the staff at the booked local Holiday Inn Express. Arriving at 9:30 PM and the motel being right next to the interstate and near a truck-stop I was not expecting much. Wow - I was wrong.

Very friendly front desk staff picked a nice quiet room and made sure I knew the best place to park and that I still had time to enjoy the pool. The room was spacious and well appointed. Very nice bedding and linens, excellent in-room coffee, free wired, high-speed Internet connection, etc. Very clean and well maintained.

The complimentary breakfast was well stocked with very friendly and helpful staff to help you. Lot's of choices of fruit, cereal, breads, pastries, fresh waffles, sausage and biscuits, etc, etc.

Very unexpected gem!

  • Liked — Quality and price
  • Stayed July 2008, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank Ted D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
USA
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed December 14, 2007

I was suprised to find this to be a nice place, it was an unplanned stop and it was better than expected. The front desk staff was friendly and professional, and I had no complaints about the room.

  • Stayed October 2007, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Check in / front desk
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Business service (e.g., internet access)
Helpful?
Thank haveawonderfulday
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
central Iowa
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
2 of 5 bubbles Reviewed July 11, 2007

There were extreme cleanliness issues in the room, and the late night front desk was indifferent. Really -- I requested a clean blanket, and when she was having trouble finding a new one, she said "do you really need a blanket?" Wow. It was as though complaints about dirty bedding were a nightly occurrance.

The morning staff was more receptive and offered a bill adjustment, so we left with a slightly better taste. The breakfast was adequate.

I understand this is the best place to stay in Ogallala. Next time, we'll adjust our route and stay in Kearney.

  • Liked — Proximity to highway
  • Disliked — Filthy
  • Stayed July 2006, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Check in / front desk
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank PoliticoJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Stagecoach Inn

Property: Stagecoach Inn
Address: 201 Stagecoach Trail, Ogallala, NE 69153 (Formerly Best Western)
Location: United States > Nebraska > Ogallala
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 8 Hotels in Ogallala
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Stagecoach Inn 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Hot breakfast, indoor pool and spa, free internet access. Closes hotel to Lake McConaughy. ... more   less 
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Also Known As:
Best Western Ogallala
Best Western Stagecoach Hotel
Ogallala Best Western

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