Husband and I felt fortunate that we were able to book a room for Nebraskaland Days and continuing our Nebraska Passport travels. While this place was older, our room was clean and I really had no issues - until our phone rang at 12:30 pm. The front desk called us because there was a "complaint" from the room directly downstairs from ours that we were making lots of noise and banging something on the floor (?). Hard to believe since we were sound asleep after a long day on the road.
The next morning we went downstairs to discover that there actually was no room directly under ours - there was an ice chest under our room. So we told the clerk at the front desk the next time there is a "complaint" perhaps they should go and check it out first before they just start calling rooms. The young guy at the front just looked at us blankly and said, "well.... sure.... guess that makes sense!" The two housekeepers at the front looked at each other and rolled their eyes.
I realize you had a busy weekend - but seriously, we have never - EVER - had a call in the middle of the night waking us up like that. Managers, you will want to train your staff a bit more - this was unacceptable.
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- Also Known As:
- Super 8 North Platte Hotel North Platte
- Super Eight North Platte
- North Platte Super Eight
- North Platte Super 8