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“Fantastic stay while in Lincoln for Intercollegiate Bowling Championships”

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Fairfield Inn & Suites Lincoln
Ranked #23 of 61 Hotels in Lincoln
Certificate of Excellence
Ann Arbor, Michigan
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Fantastic stay while in Lincoln for Intercollegiate Bowling Championships”
Reviewed April 28, 2013

We stayed at the Lincoln Fairfield Inn April 15 through 20 and couldn't have been more pleased with our accommodations. The rooms were very clean and spacious (though I must say, the bathrooms are quite small but fine for what bathrooms are needed for). The breakfast was very nice and tasty. We didn't use the pool but the hot tub was wonderful after a long day. There are many restaurants located very close to this hotel. Also, located on a main road making getting to and from this location a breeze.
But the highlight of this location is the staff. Every employee we interacted with was just outstanding. From the very cheerful breakfast attendant, (Andrea, I think) who provided breakfasts to go with special treats, to the Manager, every request we had was met quickly and efficiently. We would not hesitate to stay at this location again.

Room Tip: Obviously, top floors are quieter.
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  • Stayed April 2013, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
1 Thank XrayRenee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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123 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • English first
  • Any
English first
Philadelphia, Pennsylvania
Level 5 Contributor
46 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed April 17, 2013

Stayed here for one night only. Wouldn't stay again. I made my reservations a month before arriving and requested a room on an upper floor. This was done for one reason - to avoid noise - and where there is a pool, there can be a lot of noise. Was that request honored? No. Upon arrival we were put in a room on the bottom floor just up from the pool. A nine hour drive and then hours of non stop screaming and running in the hallways by a whole lot of kids. When they finally settled down we all got some sleep - that is until the early hours when the activity started up again right above our room. When checking out, the front desk was told about how uncomfortable the stay was and we were told that 'a bunch of kids came in so they put them ALL on the second floor'. Now, we all know what it's like to be kids. You will run and play and giggle and scream - the issue is not the kids - it's the poor management that booked a bunch of kids in and elected to put them on an upper floor instead of placing them all on the bottom floor near the pool. Not once did they acknowledge that we requested a room away from that area. The hotel did not appear full. We would have requested a room change but were exhausted and just didn't want to have to move - would I stay again? No. The room was clean but I can get a good room for a hundred bucks in a lot of other places. This was my first try at a Fairfield.

Room Tip: Get a room above the first floor. The pool is directly across from the lobby and any room close to t...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank rara111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LincolnFF_GM, General Manager at Fairfield Inn & Suites Lincoln, responded to this review, April 25, 2013
Thank you for letting us know how we did. We understand your frustration in regards to the room location as well as noise and apologize for the uncomfortable stay. We will review your feedback with our staff so that we may be more proactive, improve our efforts and prevent future occurrences. We are glad that we provided you with a clean room and would appreciate a second chance so that we may show you we've made adjustments to make your next stay a great experience.

Sincerely,
Brian Johnson
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Shell Rock, Iowa, United States
Level 2 Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 12, 2013

Our family was in town for an athletic event at the University of Nebraska. We appreciated how close the hotel is to the university and shopping/restaurants. The hotel is very clean and updated. The pool and hot tub were the perfect temperature and clean as well. We stay at many hotels throughout the year and the staff here are the friendliest EVER! They treat you like family. The free breakfast is more than just continental. The Greek yogurt, oatmeal and blueberry muffins really hit the spot. We will definitely stay here again!

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank lurobertson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LincolnFF_GM, General Manager at Fairfield Inn & Suites Lincoln, responded to this review, February 21, 2013
Thank you for your feedback. We are grateful that you found our location convenient and our staff inviting. We recently added a few new items to our breakfast lineup and appreciate your comments. We look forward to seeing you again soon!
Sincerely,

Josh Folmar
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed January 16, 2013 via mobile

This hotel was perfect for me, large clean, and quiet rooms, great cable with every channel (SMILE) Location is perfect with tons of food options, grocery store and a Super Walmart all in a five min walk. The people in the area are also very friendly. The hotel staff is so nice, and helpful they treat you like family here. I Love this Hotel is was a great stay!

  • Stayed January 2013
    • Value
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Helpful?
1 Thank Arneda C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LincolnFF_GM, General Manager at Fairfield Inn & Suites Lincoln, responded to this review, February 21, 2013
Thanks for the great comments. We are glad that our hotel was a perfect fit for you and look forward to impressing you on your next visit!
Sincerely,

Josh Folmar
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nashua, New Hampshire
Level 5 Contributor
77 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed December 15, 2012

I'm on the road 200+ days a year, and recently found myself on business in Lincoln NE. After 11 hours of traveling, I finally arrived at the Fairfield Inn, to by pleasantly surprised the hospitality and care shown by everyone I encountered. The Front Desk Clerk seemed almost happy to see me and greeted me better than some of my own family members. My room was perfect: quiet, very clean, and perfect for doing some work before much needed sleep. The hotel manager had left a personalized welcoming letter in the room, along with some things so simple, but appreciated after a long trip--cold bottled water and a bag of chocolate treats (thanks!). EVERY ONE of the other staff members I met or merely passed in the hallways, each greeted me warmly, and was so polite, positive and professional. After staying in so many "big city" hotels so often, the genuine hospitality and sincere caring was readily apparent, and very refreshing. Some of the "big boy" hotels should send their staff members and managers to this Fairfield Inn to learn a thing or two about customer service and exceeding expectations. Well done to the entire staff and all those behind the scenes who played a part in making my stay there so nice, and out of the ordinary. I highly recommend that any other weary travelers stay here as well.

  • Stayed December 2012, traveled on business
    • Value
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    • Cleanliness
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Helpful?
1 Thank jwr2003b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LincolnFF_GM, General Manager at Fairfield Inn & Suites Lincoln, responded to this review, February 21, 2013
We are pleased that your stay with us was memorable. Your compliments were heartfelt. Thank you for taking the time to give us your feedback. We appreciate you!
Sincerely,

Josh Folmar
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stevens Point, Wisconsin
Level 5 Contributor
62 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed December 13, 2012

Drove from central Wisconsin to Lincoln,Neb. recently, and stayed overnight @ the Fairfield Inn. Courteous reception at the front desk, a clean room and a nice pool/ whirlpool. The front desk gave us a recommendation for dinner that night which was quite acceptable. All in all, it is easy to recommend this place. Small breakfast buffet also very good.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank justme54481
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LincolnFF_GM, General Manager at Fairfield Inn & Suites Lincoln, responded to this review, February 21, 2013
Thank you for choosing us. It is nice to see that our staff was able to provide helpful information about the local area. We are glad that your stay was successful.
Sincerely,

Josh Folmar
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Detroit, MI
Level 4 Contributor
38 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed November 5, 2012

Got foot fungus from the shower here. The drain was so plugged that water would barely go down and the tub was all brown. A day or two later got rash and athlete's foot fungus. Plus the area where this hotel is in isn't the greatest. Downtown Lincoln is really nice but there currently aren't many hotels so choices are limited. There is construction on several hotels that should make things better here, but if you can avoid this place I would. The front desk folks and the staff were very friendly and helpful though.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank apmatera
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LincolnFF_GM, General Manager at Fairfield Inn & Suites Lincoln, responded to this review, November 9, 2012
Thank you for giving us feedback on your recent stay. I reviewed our service recovery log as well as our maintenance tickets and did find a completed maintenance slip showing a tub drain was successfully unclogged. We understand that a plugged drain and standing in water is frustrating and apologize that we missed this item. It is great to see that you commended our staff and we look forward to put forth the effort to ensure our preventative maintenance is capturing inconveniences prior to turning the room over.
Sincerely,
Brian Johnson
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Fairfield Inn & Suites Lincoln

Property: Fairfield Inn & Suites Lincoln
Address: 4221 Industrial Ave, Lincoln, NE 68504-1118 (Formerly Fairfield Inn Lincoln)
Phone Number:
Location: United States > Nebraska > Lincoln
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Swimming Pool Wheelchair access
Hotel Style:
#13 Romantic Hotel in Lincoln
#17 Family Hotel in Lincoln
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Fairfield Inn & Suites Lincoln 2.5*
Number of rooms: 63
Official Description (provided by the hotel):
Our hotel in Lincoln, NE offers a great location near the Nebraska State Capitol and the University of Nebraska Lincoln. Within 10 minutes of our hotel is many Lincoln businesses and events including: Bryan LGH Health, St. Elizabeth Regional Medical Center, Lincoln airport, Gateway Mall, Lancaster Event Center, Nebraska National Guard & Teledyne Isco. ... more   less 
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Also Known As:
Fairfield Inn Lincoln Hotel Lincoln
Fairfield Lincoln
Lincoln Fairfield Inn

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