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“Too noisy, front desk lady needs to smile!”

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Hilton Garden Inn Lincoln Downtown / Haymarket
Ranked #2 of 61 Hotels in Lincoln
Certificate of Excellence
Kansas City, Missouri
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Too noisy, front desk lady needs to smile!”
Reviewed October 3, 2013

We were in Lincoln for football and a family reunion. The hotel is new and clean. However at check in the lady was not at all too friendly. This is the first thing I look for at a hotel, a smile greeting me and making me feel welcome. I know Nebraska has smiles as I have stayed at all brands since we come to Lincoln once or twice a month! Hopefully she was having an "off night"...Otherwise the breakfast was wonderful with many options, allthough not complimentary. One other complaint was the noise. We could hear the clear conversation in the room next door. We will be testing out other hotels in the same area as we are looking for that "go to" hotel. It is all about the personality for us!

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank gary B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roland M, General Manager at Hilton Garden Inn Lincoln Downtown / Haymarket, responded to this review, October 29, 2013
Thank you for your feedback. I wanted to apologize that you were not greeting properly. We take pride in our customer service and we know how important that first impression is to our guests. We will continue to work on this.

Our goal is to be that "go to " hotel for everyone coming to the Lincoln area. We hope that you will give us another shot when you are back in town.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Imperial, Nebraska
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed September 22, 2013

This new hotel is beautiful and in a great location. Walking distance to Haymarket, Railyard, and all the new restaurants. Only drawback is the noise level, the walls seem to be super thin throughout. You can hear people talking at a regular volume down the hall and if there's live music anywhere nearby it will sound like it's in the room next door. If you're a light sleeper, the cost just can't be justified.

  • Stayed September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank BriannaNicolle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roland M, General Manager at Hilton Garden Inn Lincoln Downtown / Haymarket, responded to this review, October 29, 2013
Thank you for your feedback. We do want to thank you for staying with us. I do apologize for the noise that you were hearing in your room. Be sure to let the front desk know whenever you experience any problems. We will always do our best to fix the situation. We hope to see you again in the future.
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IOWA
Level Contributor
119 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed September 22, 2013 via mobile

This hotel is brand new and is very modern! We were in for a football weekend! The staff was attentive and friendly! They have water with lemon and cucumber in the common area of hotel- delicious! We have done The Embassy Suites and typically stay there but we received way better SERVICE this stay than any stay at the other place! HIGHLY RECOMMEND! will stay again! GBR!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Luv2Travel2004Iowa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roland M, General Manager at Hilton Garden Inn Lincoln Downtown / Haymarket, responded to this review, October 29, 2013
Very nice comments! Thank you for that. We take pride in our customer service and we are happy your were able to experience that at our hotel. We look forward to serving you again!
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Oklahoma City, United States
1 review
Reviewed September 18, 2013

This is good place to stay if you travel for business trip in this area. There are many restaurants which locate with the walking distance. It is fun to get out specially in the Summer and Fall time. The only problem that is existed is parking the car. It costly and space is small and limited. It is only less than 5 miles away from airport.

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Hilton Garden Inn

Helpful?
Thank Binh L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roland M, General Manager at Hilton Garden Inn Lincoln Downtown / Haymarket, responded to this review, October 29, 2013
We love our business travelers and we thank you for choosing our hotel. We look forward serving you again in the near future!
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Lincoln, Nebraska
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed September 17, 2013

Beautiful hotel, great food, and in one of the best locations in the downtown Haymarket area, 1 block to the new arena, 3 blocks to Memorial Stadium, baseball just over the walking bridge. Lots of shops and restaurants to choose from!

  • Stayed September 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank James D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roland M, General Manager at Hilton Garden Inn Lincoln Downtown / Haymarket, responded to this review, October 29, 2013
Thank you for the great comments. We are pleased with our location and excited to be in the middle of all the excitement. Come see us again soon!
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Nebraska
Level Contributor
52 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed September 15, 2013 via mobile

I had some hhonors points to use, and I decided to use them to stay here. It was a Husker Football weekend, so 30,000 points sounded a lot better than $299. This new hotel is in the middle of everything. You can walk to Memorial Stadium, downtown, haymarket, Pinnacle Arena. The staff was very attentive to my requests. I had a room on the 3rd floor facing Memorial Stadium. What a great view! The room was very clean and modern. The key cards to the room use a proximity reader so you'll never demagnetize your keys. Breakfast in the morning (where I'm sitting now actually) is great! It reminds me a little of an Embassy Suites as they have an omelette station, waffle making station, and fresh fruit station. We did have to sit ourselves and wait about 10 minutes for service, but hey, this place has only been open 3 weeks ANDDDDD it's a Sunday morning after a Husker game. There are alot of hungover people to feed! When we finally did get served, the server was very friendly and cheerful. Overall, the stay was great. Thanks for everything.

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank TJ F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roland M, General Manager at Hilton Garden Inn Lincoln Downtown / Haymarket, responded to this review, October 29, 2013
Thank you for your great feedback and comments. We appreciate it and we thank you for staying with us! Things can get a little crazy for us on Sunday morning after the big game, but we appreciate your patience. Come see us again when you are back in Lincoln. Go Big Red!!
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Clarksville, Tennessee
Level Contributor
96 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed September 9, 2013

I can never get a room in Downtown Lincoln on game day, but on a whim, I got online mid-week prior to our Lincoln trip, and found availability at this hotel. We stayed both Friday and Saturday night. I didn't have to use my car all weekend long! There were plenty of great dining options right there, and we could walk to the football game, the Farmer's Market, and downtown. Being in the middle of the Football Saturday excitement was wonderful, just what the family wanted!
We were charged $16/night to park down the street, and that seemed excessive since there wasn't even an elevator in the end of the garage closest to the hotel. I guess that parking is more expensive on game weekends.
We used the pool on Saturday morning, had it all to ourselves! It was small, but the kids absolutely enjoyed themselves.
I expected a rough night of sleep Saturday, being down in all the hustle & bustle, but once we got in to our room, the street noise wasn't bad at all (we were on the 5th floor).
Overall, a bit expensive, but it was fun to stay in a brand new property, in an up & coming part of Lincoln. We visit Lincoln regularly, but it seemed brand new, staying down in the rejuvinated Haymarket area.

Room Tip: We were on the 5th floor, and couldn't hear the street traffic, bands and fans from local bars...
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yearn4Adventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Roland M, General Manager at Hilton Garden Inn Lincoln Downtown / Haymarket, responded to this review, October 29, 2013
Very glad your were able to get a room with us. It sounds like you took full advantage of the surroundings. The Haymarket area is very exciting and we are glad to be centrally located between all of the venues downtown. We hope to see you again in the future. Go Big Red!
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Additional Information about Hilton Garden Inn Lincoln Downtown / Haymarket

Property: Hilton Garden Inn Lincoln Downtown / Haymarket
Address: 801 R Street, Lincoln, NE 68508-1550
Phone Number:
Location: United States > Nebraska > Lincoln
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 61 Hotels in Lincoln
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Lincoln Downtown / Haymarket 3*
Number of rooms: 104
Official Description (provided by the hotel):
Located in the heart of the historic Haymarket District the Hilton Garden Inn Lincoln downtown hotel is situated near the major businesses, events and attractions in Lincoln, Nebraska. Steps from Memorial Stadium and the Pinnacle Bank Arena, plus the convenience of a complimentary airport shuttle to and from Lincoln Municipal make this hotel in downtown Lincoln the perfect place to stay when visiting Lincoln for business or leisure. Upscale amenities include an onsite restaurant and bar with a fantastic outside covered patio area overlooking the street providing views of all the downtown action. Choose from a variety of spacious rooms and suites. Free Wifi throughout the hotel, 24-hour business center and fitness facility, indoor swimming pool and hot tub ensure you have everything you need for a comfortable, successful trip. Book Direct for best rate! ... more   less 
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