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“Beautiful hotel, nowhere to eat dinner”

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Holiday Inn Express & Suites Lexington
Ranked #1 of 5 Hotels in Lexington
Certificate of Excellence
Minneapolis, MN
Level 5 Contributor
58 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
“Beautiful hotel, nowhere to eat dinner”
Reviewed May 28, 2013

This is an unexpectedly nice Holiday Inn Express in this small town, but the highest rated restaurant in Lexington leaves a lot to be desired. The hotel is beautifully decorated and comfortable. We had to unplug our refrigerator at night because it made such loud noises, but we didn't have anything to refrigerate so it wasn't a problem.

If you have to stay in Lexington, I recommend eating dinner somewhere else along the way. Otherwise, drive on to stay somewhere else.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank GigiMinneapolis_MN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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127 reviews from our community

Traveler rating
    40
    59
    20
    6
    2
See reviews for
49
29
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • English first
  • Any
English first
Level 3 Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 11, 2013 via mobile

We are on a cross country trip & have stayed at HIE each night. They met all our expectations. But this one was not as clean & very noisy. The bed was too hard. We didn't check in until 2:30 am. So we tried to sleep late. It sounded like a soccer match in the room above us, starting @ 6 am. Then a little later housekeeping started & chatted & laughed outside in the hallway until we were forced to get up. Sadly this was one of the more expensive HIE & the night clerk had to handwrite a receipt!! Don't bother if you value a good nights rest.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lorrimmoore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Lexington, responded to this review, May 28, 2013
Dear Lorrimmoore,

Thank you for taking the time to convey your comments regarding your recent experience with us. Please accept our apologies for the disappointment you had with the cleanliness of our hotel as well as the noise and the beds. Your review will be used to consider improvements needed and we hope that you can give us a chance to show what we have done. We hope that you will give us another opportunity to pamper you and provide you with exceptional service.

Once again many thanks for your feedback.

Sincerely,

Karen C
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis
Level 3 Contributor
12 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed March 28, 2013

After not being able to find a room in Kearney, NE, this welcoming hotel was lovely after a long days drive. The room was big and had a sleeper along with 2 queen beds. It also had a microwave and refrigerator. The only complaint was that the refrigerator didn't work despite a desk clerk coming to check it. Also, when she pulled the refrigerator out, the top was filled with dust. We were counting on the refrigerator to put our food in that we were taking to our destination in Colorado Springs. We really enjoyed the breakfast room AND the kind and helpful hostess. She is a credit to the establishment! Oh, ps., the beds and pillows were very comfortable.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stephyweino
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lincoln, Nebraska
Level 6 Contributor
373 reviews
93 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed March 20, 2013

I always look forward to staying at the Holdiay Inn Express in Lexington, Nebraska. The check-in is fast (yes, I am a Priority Club member, so that may help), the manager's reception is very welcome at the end of a long day of traveling, the rooms are clean, linens are fresh and the morning breakfast is very, very nice. Thanks to all the staff that make my stay so wonderful!

Room Tip: I have never had a bad expererience with any room.
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Terry H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 13, 2013 via mobile

Nice Holiday Inn. Very quiet and clean. Very modern. Breakfast was better than average. The beds, however, were very hard. You could wrap a sheet around a piece of plywood and get the same effect. But I am guessing this to be the best available in Lexington. Not related to this hotel, there are not a lot of good places to eat here. If you are driving through I-80, I would recommend driving to Kearney. Lots more hotel options and lots of nice restaurants most near the exchange. It's about 30 minutes away.

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chris G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fayetteville, Arkansas
Level 5 Contributor
69 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed March 6, 2013 via mobile

This place is a little surprising in a very good way. You would think this HIE in a little town off the interstate, in the middle of now where, wouldn't be as well done as this one is. I stayed here for four nights and was pleased the entire stay.

Hotel is expectionally clean and well maintained. The managers reception is a nice touch as well. Breakfast was good every morning as well.

Stayed March 2013, traveled on business
Helpful?
2 Thank dcbone27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 6 Contributor
183 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
Reviewed January 17, 2013

Lexington was a stopoff on a cross-country journey, so we were just looking for a comfortable room. Disappointed that the hot tub was closed off with "caution" tape. Nice to have a coin operated washer/dryer. Manager reception Mon-Thurs is a nice touch with potato soup, raw veggies and cheese with wine or beer.

Room Tip: Noisy heater, beds not terribly comfortable. Overpriced.
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  • Stayed January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank luciNY
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Holiday Inn Express & Suites Lexington, responded to this review, August 1, 2013
Dear luciNY,

Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We appreciate your nice comment regarding the Managers Reception.

However, We’re sorry about the hot tub being closed during your stay. I understand the discomfort this caused you. Again, I do apologize and regret that this impacted your experience at our hotel. We hope you give us a chance in the future to show you how great our hotel is.

Sincerely,

Orlando A.
Case Manager
IHGCare
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Lexington

Property: Holiday Inn Express & Suites Lexington
Address: 2605 Plum Creek Pkwy, P. O. Box D, Lexington, NE 68850-2817
Phone Number:
Location: United States > Nebraska > Lexington
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 5 Hotels in Lexington
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Holiday Inn Express & Suites Lexington 2.5*
Number of rooms: 70
Reservation Options:
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Also Known As:
Holiday Inn Express Lexington Hotel Lexington
Holiday Inn Lexington
Lexington Holiday Inn

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