Stayed for 3D2N (Sat - Mon). Reached the Resort at 11am but was told that room was not ready and we tried our luck again at 12.10pm and managed to check in.
We stayed at the one bedroom facing the water park. Room is clean, air-con is powerful, there's microwave, kettle, fridge, plates, cups, forks, spoons in the room. 1 common toilet on the first floor and another toilet with bathtub on the second floor. Overall is ok except the water are yellowish when we first turn on, we have to let it run for awhile before it turns clear but it is fine with us.
Their F&B oulets - coffee house and Chinese restuarant, 1 lounge and 1 outdoor cafe. We dine at their coffeehouse most of the time as we didnt find out that there is a chinese resturant until our last day. They should have signage to indiate. The Chinese restuarnt don't even has any name or signboard.
Their facilities - one water park with slides and artifical waterfall and water playground. Families with kids will love it. But i find that the water there is very dirty and cloudy. Can't even see my legs and body when we were inside the water. They also have an adult and children swimming near the sea. The water there is very very very clean and clear. They also have children playroom for the kids - indoor with aircon and outdoor.
They also have facilities/games for rental such as table tennis, pool table, carom, DVD player with DVDs and etc. There is also a mini mart at the lobby, prices are reasonable, slightly cheaper or similar as Singapore prices.
The only thing which we are unhappy is the F&B. Things get very messy when they have few groups in house. The breakfast was in a mess, we were asked to eat in function room which we think is fine. But there was insufficent food, juices, bowls and glasses. Everything have to wait. We waited and waited. Then during the dinner, we were asked to change table 3 times in the coffee house and the 3rd time we were asked to sit at the outdoor cafe near the beach. When we went there we found that the prices there are higher than the coffeehouse. I asked the staff there why the price is different then he replied that "The price here is like that! If you want to eat here you have to accept it, you don't ask me why." I was so angry that i walked back to the coffee house and demanded that i want to eat there! The staff who waited on us apologise straight away and allowed us to sit there. We had all our meals at the coffeehouse. Overall the food is salty and small portion and lack of varities but the prices are reasonable from RM10 to RM32.
Overall very happy with their services. All staff at the resort are friendly especially the Indian staff at the Front Office and the mini mart. The prices at the resort are reasonable as well, they don't charge very high like other resort.
If you ask me whether will i come again and i would say YES.
- Official Description (provided by the hotel):
- Lotus Desaru Beach Resort invites guests to design the vacation of their choice in a tropical seaside setting - whether they fancy an activity-filled holiday, a relaxing retreat, or even a mix of a little business with pleasure on the side. It's not just a resort that you can relax and unwind, it's also a place where you can have fun with your kids and loved one. Try our 'splashtacular' Water Park specially designed for fun and excitement with your family and friends, don't miss to enjoy our Water Park that features Giant Coconut Fall, Lazy River, Aqua Play, Stone Bridge, Tipping Coconut with Kiddy Slide, Poolside Grotto, and Relaxation Gazebos. Aside from this, we have expanded our facilities to create more fun and activities for the guest. The 14 acres of Team Building Park, enjoy an all-out fun full of adventure and education. Our team specializes in organising team building activities such as water rafting, survivor experience, obstacle course, explorace, treasure hunt, paintball and more. Experience the nature of the forest with your friends with different activities such as bird watching, camping, jungle trekking and lake fishing. Be relaxed and unwind with our newly opened "Lotus Suria Ayurveda Spa", rejuvenate your body, mind and soul. Our Spa offers a unique blend of various treatments for the preservation of health and cure of diseases in a natural way that Ayurveda proposes. Of all those places you've been which attempted to blend nature with modern convenience, most could not live up to Desaru and the other remoteness along Malaysia's eastern coast. Yes, nearly the entire length of the Malay peninsular is pristine beach. ... more less
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- Also Known As:
- Lotus Desaru Beach Hotel Kota Tinggi