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“Pretty OK considering the rest of the resorts in Desaru” 4 of 5 bubbles
Review of Lotus Desaru Beach Resort

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Lotus Desaru Beach Resort
Ranked #1 of 3 Hotels in Bandar Penawar
Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Pretty OK considering the rest of the resorts in Desaru”
4 of 5 bubbles Reviewed March 28, 2010

It is all about expectations. Having been to the Pulai Desaru (expensive and 3* at most) and Desaru Golden Beach (run down, in need of demolition for a complete make-over), the Lotus Desaru is above the other two in expectations.

The rooms to be fair are very roomy. We stayed at the two bedroom apartment. The walk to the pool and the restaurant or beach can be far if you are a total potato couch. If potato couching is what you do best, don't come here.

It was raining for day we went with the monsoon going on. Everything is sloshed wet but we can't blame the weather for this time of the year. Considering all things. Its not too bad.

Staff at the restaurant were a little unresponsive due to the holiday surge. The resort if I'm not wrong was open for less than 3 months in this "soft launch".

If you consider the exorbitant prices and limited availability of a staycation in Singapore with even the budget NTUC Resorts - expensive for non-NTUC members - the price of around SGD140pn with breakfast for your entire family is hard to miss.

My kids found time playing in the sloshy wet grounds and the beach even though dark skies loomed overhead with the ever present drizzle. I think that is all that mattered for them.

Do note that Desaru isn't a place to go w/o personal transport. I would gladly give the firefly tour a miss if you have already been to one and especially if you have been to the one at Kuala Selangor near KL. The croc and ostrich farm are OK but the fruit farm is pretty much bang on the buck with a buffet lunch and huge samplings of fruit.

  • Stayed December 2009, traveled with family
    • 4 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank genie47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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807 reviews from our community

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Rating summary
  • Location
    3.5 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (184)
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English first
Malaysia
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
3 of 5 bubbles Reviewed March 14, 2010

Lotus Desaru is still new and we were satisfied with our 2 day 1 nite holiday. We stayed in block Q which was a little far from the beach, pools & water parks ( 5-7 min walk). Request for blocks A to E/F if u want it nearer to the water park. We stayed in a 2-room apartment style place and it was pleasant and decent enough. The beach was lovely, huge waves & clean - we thoroughly enjoyed the beach. The pools were OK.. the water theme park was not too clean but the kids enjoyed themselves nevertheless. The slides were a little difficult to maneuvere with the inflatable rings - maybe it was not suitable for adults as the kids did not seem to bother so much. Breakfast had a good typical Malaysian hotel variety which left us full and satisfied. Beach also had jetski for RM90/20 mins ( expensive - but fun) and also banana boat rides available. Bicycle rides more for bigger children - no 3 wheelers available. Overall, we had a good stay and plan to go back again sometime soon.
One problem was the water heater was not working and we called service once but they never came to repair. we didn't stay in the room much so we had our showers both times in cold water and did not pursue the matter. Make sure you check ur's is working and fix it before you get back with the kids from the beach all cold !

Stayed March 2010, traveled with family
Helpful?
Thank SheilaQ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KL
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed January 25, 2010

Nice hotel even though newly refurbished. My family enjoyed our stay there and wished we could extend our stay for another few days. Apartmens were tastefully furnished. Poor service but what can you expect during the festive season....they were fully booked. Since just recently opened I suppose they are facing some teething problems as they lack professional manpower. Overall we loved our stay there. Value for money. The F & B Managers informed that more food outlets will be opened in 2010. We'll we can't wait for our next trip there.

  • Stayed December 2009, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank SelectiveKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
singapore
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
2 of 5 bubbles Reviewed January 20, 2010

I was there on Christmas eve 2009. When i booked the room earlier, i was told by the reservations that the hotel was fully booked (Paid about RM130 extra for eve's surcharge). When we arrived at about 8pm, the lobby was deserted. The room that we were given was not bad but we were the only rm that is occupying the whole block of about 100 over of empty rooms. The phone was not working at all. That was not a good feeling at all. Using my mobile I called the hotel operator, insisting them to send someone over to check the phone lines while we were out for supper.

We went to the Teratai restaurant for their Christmas supper. Nothing "christmasy" about it. Imagined, we were served nasi lemak for Christmas supper, not even a shadow of 'gingerbread cookies". Had to pay about RM40 per adult n RM 20 per children. Had to share our supper with their hungry staff. All the senior uniformed staff were also enjoying the supper with us. Since the place was so empty, staff were all busy chatting among themselves loudly. Oh yes, we were the only family having that Christmas Supper.

We came back to room, and the phone was still dead. Using my mobile again, i insisted on changing my room to another block with people. As it was scary having the whole block to ourselves. We moved out to another room that very night.

The water theme park is lousy and old. Yishun swimming complex is 300 percent better.

You can only borrow towels from the swimming pool. The distance of the swimming pool and water themepark is about 200 meters. You must return the towel back to the swimming pool after usage even if you have to drag your little kids along. Their system is absurd.

Seriously, there is nothing to do there as the clubhouse has a restaurant, gym n a swimming pool. They don't even have a Massage place for relaxation.

The free breakfast was "so so" only... and we were served again with "nasi lemak" again. Since, it comes free with the room therefore i won't complain.

Food were all overpriced and not tasty at all.

Please bring boardgames or wii games. As nothing is free there.

Fire fly and other trips are all overpriced also. If you drive, you can go to these places easily as it is not that far from the hotel.

Maybe give them another 6 months or a year to buck up.

Good luck.

  • Stayed December 2009, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank msjewel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Bandar Penawar hotels

Singapore
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
3 of 5 bubbles Reviewed January 2, 2010

I booked a 3D/2N stay at the resort with my family. The apartment we booked has 2 bedrooms. The apartment looked new, clean and everything works fine. The resort has a beach front and the resort was not busy at all when we were there. My kids enjoyed most at the water themed park. The food at the resort was ok though it would be better if there is more choices for dining. There is only 1 restaurant when we visited and we atte every meal there since we didn't get out of the resort at all. We did not have our own transport and the resort charges a lot e.g. RM120 for a 20 minutes return trip. I do not understand why the resort charges so much for pre-arranging taxis for their guests.
The resort is still under further refurbishment and I can expect there will be more things to do at the resort theme park, more restaurants etc.
Currently, they are having a soft opening promotion for all their apartments. U can check out their website.
The internet access is available in the apartment but connection is difficult. It could be due to limited access for the resort guests.

  • Stayed December 2009, traveled with family
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
6 Thank chemistry88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Lotus Desaru Beach Resort

Property: Lotus Desaru Beach Resort
Address: Lot 1854 Jalan Desaru | Bandar Penawar, Bandar Penawar 81930, Malaysia
Phone Number:
Location: Malaysia > Johor > Kota Tinggi District > Bandar Penawar
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 3 Hotels in Bandar Penawar
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Lotus Desaru Beach Resort 3.5*
Number of rooms: 700
Official Description (provided by the hotel):
Lotus Desaru Beach Resort invites guests to design the vacation of their choice in a tropical seaside setting - whether they fancy an activity-filled holiday, a relaxing retreat, or even a mix of a little business with pleasure on the side. It's not just a resort that you can relax and unwind, it's also a place where you can have fun with your kids and loved one. Try our 'splashtacular' Water Park specially designed for fun and excitement with your family and friends, don't miss to enjoy our Water Park that features Giant Coconut Fall, Lazy River, Aqua Play, Stone Bridge, Tipping Coconut with Kiddy Slide, Poolside Grotto, and Relaxation Gazebos. Aside from this, we have expanded our facilities to create more fun and activities for the guest. The 14 acres of Team Building Park, enjoy an all-out fun full of adventure and education. Our team specializes in organising team building activities such as water rafting, survivor experience, obstacle course, explorace, treasure hunt, paintball and more. Experience the nature of the forest with your friends with different activities such as bird watching, camping, jungle trekking and lake fishing. Be relaxed and unwind with our newly opened "Lotus Suria Ayurveda Spa", rejuvenate your body, mind and soul. Our Spa offers a unique blend of various treatments for the preservation of health and cure of diseases in a natural way that Ayurveda proposes. Of all those places you've been which attempted to blend nature with modern convenience, most could not live up to Desaru and the other remoteness along Malaysia's eastern coast. Yes, nearly the entire length of the Malay peninsular is pristine beach. ... more   less 
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Also Known As:
Lotus Desaru Beach Hotel Kota Tinggi

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