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Lotus Desaru Beach Resort
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Savings alert! 13% below average rates

The price you found is 13% lower than this hotel's average rate of $84/night.

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Reviews (868)
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Reviewed October 15, 2013

The kids loved it. Waterpark, beach, the night activity and crowd. However, since the price is considered cheap and the number of rooms were massive, we had to endure the crowd. Not a quiet peaceful holiday at all. It was like going to some theme park, but no complains from the kids so hubby and me are happy.

The bad was... Didn't manage to find our room the first time (very minor). The room has stairs leading up to the bedroom. Very dangerous if you have very small kids playing or running up down the stairs. Hubby almost tripped! (This was major).
Check out was horrendous. Line was too long so we decided to go for a drive first n come back to check out later i.e. at 2pm. But no late checkout charges were incurred.

We will come back though, with a safety baby gate at the bottom of the stairs! Couples, please stay away. Unless you want a preview of what a married life with children looks like!

Room Tip: Higher floors and not facing the water park. Too noisy.
  • Stayed: October 2013, traveled with family
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1  Thank Yat A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 15, 2013

Stayed from 13/Oct to 15/Oct. The rooms were on promo and we paid RM280 for 2 night for the 1 bedroom apartment. It was a good deal and we had great time.

We had 3 small boys with us and they did fine with the mezanine stairs. We watch over our kids of course when they go up and down. The bedroom and bathroom are located on the mezanine.

The apartment is clean. All appliances worked well and our towels are clean. Some stain but it is clean. It was spacious. Enough for 3 adults and 3 children.

So far, we've been to a couple of resort around Desaru and Lotus is still the best in term of value for money and cleanliness.

The food spread is good for breakfast. Local delicacy and mamak style cooking. We enjoyed breakfast. Just pick your favourite.

As for cleanliness, over our 3 days stay, we saw workers cleaning the pool every morning, room cleaning daily and there are workers even sweeping sand at the Teratai restaurant...

We enjoyed our stay...and I am thinking of our next outing there...

Room Tip: Choose block G as it is nearer to a larger parking lot, closer to the beach and reastaurent. The 1 room apartment is huge.
  • Stayed: October 2013, traveled with family
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1  Thank gmel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 14, 2013

This hotel has given the word "LOTUS" a bad name.
We stayed at the apartments and the bedroom is on the upper floor.The staircase leading up is really dangerous.It is constructed at a very awkward angle and at some points you have to literally tip-toe because the wooden planks on the staircase are too close together. The towels in the bathroom are heavily stained.The room phones are on the lower floor,if you receive a phone call you have to come down the treacherous stairs to answer the call.I tried to remove the phone,to bring it up to the bedroom,the line on the wall cannot be removed.(there is a jet available on the wall in the bedroom)The water in the water park is very cloudy.The reason is guests are allowed into the waters fully clothed.We saw ladies fully clothed from head to ankles and gents with tee-shirts and long pants in the waters in the water park.We were served buffet dinner which they (Lotus Desaru) call it international dinner.I must say that the dinner is far from International.The food is tasteless.After dinner came back to our apartment and could not open the main door after tapping the card key on the door.(funny sound coming from door mechanism).Could not find a soul anywhere.Fifteen minutes later found a hotel staff and he called the maintenance guy on the walkie-talkie.The maintenance guy arrived in about 15mins time with a couple of "A A" batteries. He said that is is common practise that the door mechanism has a funny sound due to weak batteries.According to him,The Lotus only uses poor quality batteries in its doors.Depending on usage(opening the door)the batteries needs to be replaced in 2 to 3 weeks time.Imagine being stranded outside your room door(after paying top dollar) for half an hour because the Lotus wants to save money on inferior batteries.
The buffet breakfast is another so-called international breakfast.Asked for coffee creamer and was told they only supply milk.Ordered half boiled eggs in the egg station and was given sunny side up eggs.I asked the waiter and he told me, that is half boiled eggs.I was afraid to ask for local breakfast after seeing their international standard.I think i don't need to elaborate on the taste of the breakfast.On the beach which belongs to The Lotus,you cannot find One beach chair which leads to all the Guests sitting on the sand. Lotus claims that Wifi is only available at the front desk and you guessed it. Wifi does not work at all at the front desk.
With all this unpleasant happenings we endured during our stay in Lotus.Do you think we will go back there.
I DON'T THINK SO.

Room Tip: Cover yourself with a good insurance plan if you are going to stay in the apartments. (The wooden stairs are a killer)
  • Stayed: October 2013, traveled with family
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2  Thank kishore v
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 6, 2013

I stayed in this resort for 2 times and I want to go again. It is a nice place to relax and spend time with family. There a lot of activities for children. Swimming pools are good. Most of the rooms are clean. Though there is not much view of sea directly, still I would like to consider it as excellent because of the price and facilities they have.

Room Tip: Try to take the high floor rooms as those are more cleans.
  • Stayed: March 2013, traveled with family
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2  Thank MNSalehin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 4, 2013 via mobile

An average place to stay. Room is old and flooring needs care and cause safety concerns of loose tiles.The upper bedroom is a novelty with winding stairs but not good for seniors & very young kids.Breakfast has local variety but tasteless.Main highlight is the kids water park with the water slide.My kids did the slide countless times for 2 hrs causing me to have leg cramps after that. The coconut is also cool.Shot the paintball targets with kids & they enjoyed it.

  • Stayed: August 2013
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1  Thank m a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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