I called to make reservations, and Tammy helped us. She was professional, organized, and friendly. She was able to make the reservation in just a few minutes. When we checked in, Tammy was again at the desk. She was friendly, dressed professionally, and quickly checked us in. Upon entering our room, I could tell immediately that although it was a non-smoking room, it had been smoked in. When I returned to the desk, Tammy quickly changed us out to another room and apologized. That was so nice. It is very insulting when you come to the desk with a problem, and the desk person asks you if you are sure; like maybe I made a mistake and the room was not smoked in.
Our room, 101 was large, clean and comfortable. The man who worked Christmas Day at the front desk was also very professionally dressed, friendly, and asked how our room was. The house keeping staff checked on us several times.
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- Also Known As:
- Victorian Inn North Columbus Hotel Columbus