- Free Wifi
- Free Parking
After planning ski weekends to Whitefish for our small ski club for almost ten consecutive years, I have never been so disappointed in my lodging. The management of this hotel is unbelievable and way out of line. The very unprofessional and unfriendly Security guards were roaming the halls and knocking on doors at 2am because tv's were on or people were talking quietly in their rooms. On the second night, the security guards & management threatened to evict us because we were simply talking in our rooms at 2am. They said we "had to go to sleep or they were charging our cards for another night and forcing us to leave". The response was totally overblown and unneccessary. In addition, the staff repeatedly went into our rooms while we were out skiing despite the "do not disturb" sign on the door.
This hotel is not for anyone who stays awake after 10pm or wants a friendly, respectful experience while visiting whitefish. I will never be staying at the Best Western in Whitefish again and highly advise anyone else visiting Whitefish for a fun weekend away to avoid it as well. Whitefish is a great town, so sad this hotel isn't in line with the rest of the area.
Thank you for your review regarding your stay at the our hotel on February 1 & 2. I'm disappointed that you didn't enjoy your stay. It is our goal to see that all of our guests have a great experience with us. Unfortunately, because of complaints by other guests of excessive noise coming from your room security was asked to go to your room and warn you 3 times to lower the noise. The last time was at 2:40 am. I apologize if you feel that we were out of line in attempting to assure that all of our guests were able to enjoy a quiet night's sleep so that they would feel rested to get up early, go to the slopes and have an enjoyable day of skiing.
We want everyone to have a fun weekend in Whitefish, and I believe that all of our guests expect that management of the hotel is responsible to take steps to provide them with a good, quiet night's sleep without interruption from other guests.
Thanks again for your comments.
Our room was ready when we arrived and check in was quick and easy. Room keys were already in an envelope for us with our name on it. Our room was spacious and well laid out. We had trouble sleeping because of noisy guests close to our room for the first couple of nights but that is not the fault of the hotel. Our room was cleaned and made up every day. Complementary breakfast has diminished somewhat over the last 4 years but is still adequate. There is lots of available parking which is nice because we were pulling a snowmobile trailer. Front desk staff are very friendly.
Thank you very much for your complimentary review. I'm very pleased that you enjoyed your stay. Please let me know of any ideas you may have to improve our breakfast. Some of our best positive changes have come from suggestions by our guests!
Lovely little town near Glacier Park. A 30 minute drive to Glacier every day, but who's counting in this scenery!
Our room was clean and well appointed. Ask for the room next to the laundry. You won't hear a sound from there but it's very convenient to have it right there so that you don't mind leaving it for a bit. Laundry room was very clean too. Lobby was a bit more grand than you would usually see in a Best Western. Fireplace made for cozy reading. Desk staff was friendly. Breakfast was nice. All in all a good hotel experience.
The front desk staff was very friendly and attentive. I had to call down twice and they were very speedy in responding. The breakfast was just OK. It is a deluxe continental....so, it is a bit on the sad side. It covers all the bases though. I was just disappointed in the choices and quality of the food. The person in charge of the food prep was also cleaning the bathroom and stairs...that was a bit off putting. The last thing you want to see is your food prep person scrubbing the bathroom. We stayed in a suite. It was a spacious room. It did not, however, have a separate room for the bed. The room and hotel were very clean.
We were going through Whitefish on our way home from Glacier National Park and need a place to stay. Found this Best Western on the main drag in town and got a room. The lodge (it was super nice) was obviously designed for winter and skiers/boarders so I could imagine it would be a great place in the winter too. The rates were a great deal and the staff was super friendly and helpful. I would definitely stay here again.