We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Poor upkeep, "wifi-free" instead of free wifi”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Gray Wolf Inn and Suites
Ranked #6 of 39 Hotels in West Yellowstone
Certificate of Excellence
GreenLeadersSilver level
Reviewed September 5, 2011

We booked the 2-bedroom suite to house our family of 6. It came with 2 queen beds, sofabed and a full-sized kitchen. The kitchen was very large and the suite was very spacious. For $250 a night it was a bit more than we wanted to pay, but it seemed like the going rate for this town and also was in a great location. We took advantage of IMAX and Grizzly Center right across the street.

However, there were several negatives. We discovered trash left behind furniture (when we were looking for outlet plugs, we noticed trash behind sofa and nightstands), there was some blood and other dirty not-sure-what-it-was stuck to the blankets. It seemed like whoever cleaned the room had done a very poor job. (However, on our second day's stay, the housekeeper who came in to tidy actually did a great job.) We also discovered that instead of free wifi, the hotel seemed to be "wifi-free." The wifi only worked in the lobby, not in our room. Even in the lobby it was flaky and didn't work on any of our electronics. The only way to get internet was to use the one slow computer in the lobby, which would sometimes freeze. We had booked this hotel intending to plan our Yellowstone activities using the internet while we stayed there but could not get any information from the internet while we were there.

In our room, we also had problems with the kitchen -- though spacious, it was not adequately furnished so that we could not have a meal there with a full set of utensils and plates. There was also no dining table, just a few counter stools. The dishwasher door was falling off and it was obvious the place was in severe need of an upgrade. At night our kids would not sleep in the sofabed because the springs were so prominent it was hurting their back. They slept on the floor.

The one redeeming quality, according to the children, was the free beverages in the lobby. I also thought the staff was quite friendly and tried to be helpful the best they could. However, we would not stay again and I would not recommend this place.

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Thank waylandmom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (788)
There are newer reviews for Gray Wolf Inn and Suites
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language
  • More languages

606 - 612 of 788 reviews

Reviewed August 31, 2011

Room was clean, king sided bed very comfortable, we slept well. Breakfast was more than adequate and well stocked until closing. IMAX and Grizzly Encounter across the street, McDonalds next door. Can't get closer to the park entrance without camping. Check out the Canyon Street Grill (two blocks up on the main drag) for lunch - excellent chicken sandwich and authentic '50s feel. For dinner, great food (including bison and elk) and atmosphere are at the Bar N Ranch, 6 miles west of town on Rt. 20 (Firehole Ave - four blocks up and take a left, 6 miles, turn right thru the ranch gate and follow the dirt road for about mile, watching out for cattle - well worth the trip).

  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Bill-Massachusetts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 24, 2011

It was a great place to stay in west yellowstone. Close proximity to everything. The room was great and neatly made.The room was bit pricey.

  • Stayed: August 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
2  Thank Travel2806
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 21, 2011

I had to bite my lip when I called for last minute reservations and was told it would be $199/night. I must be getting old--not even my home is nice enough to qualify for $200.night to sleep. But, that is apparantly the going rate in the West Yellowstone area and we didn't want to spend half our day driving to and from the park. I was pleasantly surprised when we checked in to find that we had a free upgrade into a king suite! Now, that came close to being worth $200 a night. Would have been worth more if we'd been staying a length of time to utilize the full kitchen. Very spacious, clean and quiet. My criticisms (other then the price) was that the parking was not large enough for a full motel, especially with 3 busses taking up a large amount of space and the WIFI hardly worked in the lobby, let alone the room. The location of the hotel is excellent...across from the Grizzley center, walking distance from the IMAX and McDonalds, and just a skip and jump from the entrance to the park. The evening staff was friendly and helpful. All-in-all...enjoyable except for the price.

  • Stayed: August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank HJ65
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 14, 2011

We spent three nights at Gray Wolfe Inn, which is very close to the west entrance to Yellowstone. We had a two room suite, which was very spacious and clean, with a full kitchen. A continental breakfast is served every morning- the usual fare of cereal, pastries, etc. The Inn is also within easy walking distance to most of the shops and restaurants in town. Staff were friendly and helpful. Overall, it was a very comfortable place to stay, and we would return again.

Room Tip: We booked directly with the inn
  • Stayed: August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank pez1413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 9, 2011

We stayed in West Yellowstone as a base to explore Yellowstone and it was a great choice. The Gray Wolf Inn is only blocks from the entrance to the park, across the street from the Grizzly & Wolf Discovery Center, and a walkable distance from the town. The staff was helpful and friendly. The breakfast was ample.

  • Stayed: July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank tridgeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2011

I had made a mess of booking our stay in West Yellowstone and this hotel was not where I had intended.However, we were delighted with our stay for our two nights. Staff were lovely. Breakfast was very nice and the breakfast area was spacious. Internet acces was also easily accessible which is important for just a quick email home to say hello! While it is not in town centre it is walkable to town. We enjoyed our stay there. We did not use it for the park, however. My husband went on a fishing day on the Madison while we were in West Yellowstone.

  • Stayed: June 2011, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank jrusa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these West Yellowstone hotels
0.1 mi away
Explorer Cabins at Yellowstone
Explorer Cabins at Yellowstone
#2 of 39 in West Yellowstone
717 reviews
0.1 mi away
Yellowstone Park Hotel
Yellowstone Park Hotel
#4 of 39 in West Yellowstone
595 reviews
0.4 mi away
Stage Coach Inn
Stage Coach Inn
#30 of 39 in West Yellowstone
562 reviews
Show Prices
Show Prices
Show Prices
0.1 mi away
Kelly Inn West Yellowstone
Kelly Inn West Yellowstone
#3 of 39 in West Yellowstone
982 reviews
0.2 mi away
ClubHouse Inn West Yellowstone
ClubHouse Inn West Yellowstone
#10 of 39 in West Yellowstone
744 reviews
0.7 mi away
Yellowstone West Gate Hotel
Yellowstone West Gate Hotel
#12 of 39 in West Yellowstone
593 reviews
Show Prices
Show Prices
Show Prices

Been to Gray Wolf Inn and Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Gray Wolf Inn and Suites

Address: 250 South Canyon Street, West Yellowstone, MT 59758
Phone Number:
Location: United States > Montana > West Yellowstone
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Ski-In / Ski-Out Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in West Yellowstone
#4 Ski-In / Ski-Out Hotel in West Yellowstone
#7 Family Hotel in West Yellowstone
Price Range: $98 - $366 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Gray Wolf Inn and Suites 2*
Number of rooms: 102
Official Description (provided by the hotel):
Located just blocks from Yellowstone National Park's West Entrance, we are a modern, amenity-rich "base camp" from which to explore Yellowstone National Park. Amenities include a free, limited continental breakfast, underground parking, suites, indoor pool, hot tub, in room microwaves, mini fridges, coffee makers and free WiFi. Open year-round. New to Gray Wolf Inn and Suites, is a complimentary electric charging station! It is located in our underground parking, and features two (2) Tesla vehicle charging units, and one (1) for other standardized electric vehicles such as a Chevy Volt, Nissan Leaf, or Toyota Prius. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Orbitz, Hotels.com, Expedia, Cheap Tickets, Travelocity, Cancelon, TripOnline SA, Hotwire, HotelsforEveryone, HotelQuickly, getaroom.com and Evoline ltd so you can book your Gray Wolf Inn and Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Gray Wolf Hotel West Yellowstone
Gray Wolf West Yellowstone
Gray Wolf Inn

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing