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“Loved our stay!”
5 of 5 bubbles Review of Yellowstone Lodge

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Yellowstone Lodge
Ranked #26 of 39 Hotels in West Yellowstone
Oregon City
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Loved our stay!”
5 of 5 bubbles Reviewed October 18, 2013

This was a great place to stay while visiting Yellowstone. It was a great value for the price. The room was large and clean. The kids loved the pool and we loved the hottub. Just a few blocks from the Yellowstone entrance. The breakfast is adequate though maybe a bit sparse.

I would highly recommend it.

  • Stayed October 2013, traveled with family
    • Value
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Helpful?
Thank PlumberSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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249 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (31)
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Rotterdam, The Netherlands
Level Contributor
352 reviews
192 hotel reviews
common_n_hotel_reviews_1bd8 273 helpful votes
4 of 5 bubbles Reviewed October 15, 2013

The hotel is just to the south of the centre of town in a quiet area.

The room was nice and big with a small table,large flat screen TV and two big beds. The bathroom was nice and clean. Furthermore there was a microwave and a refrigerator

Free Wifi internet worked well with sufficient speed for streaming media.

There was some noise coming in from the large ice-cube machine in the corridor so maybe ask for a room at the end of the corridor. And the walls are rather thin so sometimes you can hear your neighbours.

Breakfast was the usual grub with not much to choose from. Just cereals, bread, donuts, waffles to be warmed and some spreads. Nothing special and poor quality.

  • Stayed October 2013, traveled solo
    • Value
    • Location
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Helpful?
1 Thank SeimenBurum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed August 31, 2013

We did Not have a booking in west yellowstone but I had seen reviews of this hotel . We were greeted by friendly staff and there was a room for us !
The room was large with 2 queen beds , quiet, nice view .large anthropomorphic with tub and shower
There is a pool and hot spa with towels provided.
Breakfast was pastries, , fruit, cereal ,yoghurt and nice breads .
The hotel is within easy walking distance to the Main Street , the grizzly wolf discovery centre( well worth a visit) and five minutes by car to the entrance to yellowstone np

Room Tip: Higher floor has views
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  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BirminghamWanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kissimmee, Florida, United States
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
2 of 5 bubbles Reviewed August 26, 2013

The reason I rated this hotel so poorly is because, during the two nights we stayed here, their internet was down. Not only was it down, but according to the lady at the front desk, the manager wouldn't believe that it was down.

We paid around $190.00 per night for this room. One of the main reasons we were there was because we're in the middle of an extended camping vacation, and needed a couple of days to catch up with stuff, which meant that we absolutely needed internet connectivity to make that happen. When I pay $190.00 per night, I don't expect the internet to be down any more than I would expect the electricity to be off. This is the 21st century and I don't care if it's West Yellowstone, Montana. I expect the internet to work.

In fairness to them, though, they did give me a little bit of a break on the room price of the room. That actually worked out because I discovered that, from my room, I had a good enough signal to connect to the Wyndham hotel across the street. I connected to them and paid for an internet usage by the day. The break in price they gave me helped to pay for that.

Other than the internet disappointment, this wasn't a bad hotel. The staff was generally friendly and the rooms were clean. The parking was good. Don't know what else you could want. Oh, yeah, internet!

Will I stay here again? No, I won't. There are plenty of places in West Yellowstone who's internet works just fine. If I have to pay this much for a mediocre room, I truely expect stuff to work when I get there.

Room Tip: I don't recommend that you stay here, but if you do, I would recommend that verify that the inte...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donald_Fink
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these West Yellowstone hotels

Seattle, Washington
Level Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 57 helpful votes
1 of 5 bubbles Reviewed August 22, 2013

I was desperate as I called a month before our visit to yellowstone and there was nothing in the park and the park association only had one room left in the entire area in west yellowstone for about 200 dollars a night and a 10% charge non-refundable was needed for the booking - therefore, I did this - although would have loved to stay in the park or at the old faithful inn which was a similar price and looked amazing. In fact, the best western and many places in west yellowstone looked great and still had vacancies by the time I got there. Unfortunately, I could not cancel my booking.

I was told it was a brand new lodge with breakfast and we would get the handicap room as that was the only thing left.

Upon arrival, it was a bit dated and the staff seemed okay. I asked them for a wine opener and they told me that they had tons of requests for these but they did not own one and I needed to buy one. They ignored me and were a bit rude when I suggested that if there were so many requests - maybe it might be nice to have one on site at the front desk.

I got to the room and the room was very dated, the carpet was dirty and the polyester duvet covers on the beds did not look clean. There was mold all over the shower and the grout and the handicap chair in the shower was covered with black mold. The sheets were so bare and thin that the brown itchy cover below the polyester bed duvet cover kept poking though and did not seem clean at all and was itchy. The sheets barely covered the mattress which was so worn and saggy and hard as a rock on top with the springs protruding through and resulting in the worst 3 nights sleep I have ever had - my neck and shoulders were so sore, the sheets were itchy and the springs hurt and woke me up when I rolled on them.

Breakfast was even worse. There was no composting or recycling that we could see on site. The breakfast food was not edible - all processed food with no fresh fruit and only thing possible was some toast and boiled eggs - there were no plates and everything was in sytrofoam plates, bowls and cups and there was an overflowing garbage bin of syrafoam garbage - which is terribly non-environmental for a national park lodge. Not even paper or washable dishwear - but disgusting small syrafoam which could not even be microwaved. We could not eat any of the breakfast despite it being provided as it was so disgusting.

Yellowstone was amazing. This lodge really made this experience not a good one as we were hungry and sleep deprived and irritable after three days. I wrote a comment card - but they obviously don't care and likely get enough people desperate enough to stay there. I would book ahead and stay anywhere - even the best western - any place, even a 2 star motel would be better and cleaner and more comfortable.

There is no restaurant here nor did we see a fitness center. There was a pool and hot tub which closes at 10pm.

  • Stayed August 2013, traveled as a couple
    • Value
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Helpful?
4 Thank curiousqueries
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tooele, Utah
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed August 11, 2013

Stayed in a three queen bed suite for a little over $200 for one night. Pool was nice, room was nice, and area was very close to where we wanted to visit. Liked this hotel. Breakfast was not the greatest, only had toast, yogurt, and cereal available but that could have been because they could not keep up with the demand, a tour bus was departing that morning so it was very full.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Joffendoffy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ylodge, General Manager at Yellowstone Lodge, responded to this review, August 14, 2013
This is not a response to any review in particular, but rather to all of our valued past and potential future guests. I would like to take a moment to thank everyone on the site for their feedback, both positive and negative. Your reviews do not go unheard and it is with your suggestions and honesty that we are able to evaluate our property and work on ways to improve. I personally took over as manager of Yellowstone Lodge in March 2013 and my goal is to never stop listening to our guests, and therefore never stop growing as a business.

I have noticed many reviews in regards to our breakfast. I would like to clarify exactly what it is we offer. Currently we serve a continental breakfast from 5:00 am until 10:00 am consisting of the following: Toaster Waffles, Three Types of Muffins, Three Flavors of Yogurt, Plain Bagels, Sour Dough, Cinnamon Raisin and Wheat Toast, Hard Boiled Eggs, Sliced Pears, Four Flavors of Cold Cereal, Four Flavors of Oatmeal, as well as Juice, Milk, Coffee and Tea.

I would also like to address the issue of Wi-Fi. Being in such a rural area which is surrounded by mountains we have battled with this issue for quite some time. Just last week we made a step in what I hope is the right direction by adding 6 additional wireless routers to our property for a total of 9. We have been promised that this should improve our connectivity and speed. However, please do keep in mind when you stay with us that sometimes issues arise with the connection that are out of our control. ie. weather, towers, etc.

I have also seen some reviews that have mentioned rates and ours being "pricey". Being nestled in a tourist town we must remain competitive. However, I can promise you that once you shop around you will find that Yellowstone Lodge is a good value, and we often come in at a rate at least $30-$50 under our leading competitors. We have large guest rooms and onsite amenities such as the breakfast and Wi-Fi mentioned above, as well as indoor heated pool, Jacuzzi and guest laundry facilities.

That being said I hope that you will consider us as your "home away from home" when you visit West Yellowstone. Again, I appreciate your feedback and look forward to hearing from you.

Sincerely,

Crystal DeVita
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Olney, Maryland
Level Contributor
17 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed August 10, 2013

Friendly desk staff, clean room, quick check-in, quiet air-conditioning. But there's nothing particularly good about this rather dated property. Beds are saggy but hard on top. Seems that there's almost no mattress padding. Internet is very slow. Ancient TV (not that a TV is really needed here). Included "deluxe" continental breakfast is so-so. If this weren't in Yellowstone, it would be a $35 / night hotel.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Louis_Wilen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Yellowstone Lodge

Property: Yellowstone Lodge
Address: 251 S Electric St, PO Box 607, West Yellowstone, MT 59758-9532
Location: United States > Montana > West Yellowstone
Amenities:
Business Center with Internet Access Free Breakfast Free Parking Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #26 of 39 Hotels in West Yellowstone
Price Range (Based on Average Rates): $
Hotel Class:2 star — Yellowstone Lodge 2*
Number of rooms: 80
Official Description (provided by the hotel):
Conveniently located just three blocks from the West Entrance of Yellowstone National Park! We offer three floors with 80 spacious guest rooms that have been recently updated to include new plush bedding and flat screen televisions. All rooms also include microwave and refrigerator, hair dryer, coffee pot, iron and ironing board. On site amenities include free Wi-Fi, guest laundry facilities, and a newly renovated indoor heated pool and Jacuzzi. Room rates also include a complimentary continental breakfast! ... more   less 
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Also Known As:
Yellowstone Hotel West Yellowstone
West Yellowstone Lodge
Yellowstone West
Yellowstone Lodge West Yellowstone

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