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“Worst Hotel EVER!!!”
Review of Traveler's Lodge

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Traveler's Lodge
Ranked #37 of 39 Hotels in West Yellowstone
Yellowstone
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“Worst Hotel EVER!!!”
Reviewed August 16, 2010

Staff is the most unhelpful group of people I have ever met. The hot water in the shower didn't work and then was scalding hot. The tub backed up during the shower, cutting it short. The front desk was less than helpful and finally sent "maintenance" (some kid in a ball cap) who disappeared off and on over the course of two hours. The problem was never fixed, they left their tools on the bathroom floor with a half torn apart completely useless tub/shower. My wife had to shower in another room (luckily we were traveling with family), there was hair on the pillow cases and the couch was broken. If I had to do it again I would stay in my tent before ever coming here!!!
Stay FAR away from this horrible hotel.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ASpartan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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76 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (20)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Lehi, Utah
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 2, 2010

AC not working ( which make you not able to sleep at all), not enough parking, bathtub drainage not working, bathroom ventilation sucks, rooms are so dimmed , the manager and staffs there do not give a dang about what we complained and I can go on more. DONT EVER STAY IN THIS HOTEL IF YOU WOULD ACTUALLY WANT TO SLEEP DURING THE NIGHT. I like to give a negative 5 stars ...

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank smartyfool
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these West Yellowstone hotels

Snellville, Georgia
Level 3 Contributor
7 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 22, 2010

This hotel was clean, but very poorly maintained. The bathroom floor was stained, the wall vent coated in rust, the rack for hanging clothes was falling off the wall, the carpet was stained, the bathroom cabinet was falling apart with no doors or drawers, just he shell of a cabinet with a sink in it, the windows were not clean, they were so dirty you could not see out of them. A coffee maker was furnished, but they would not leave coffee in the room. There was no clock and the TV received only three channels and they were so snowy it was difficult to catch the news or weather. The last straw was no hot water! At check out I reported to the clerk (an unshaven scary looking man) there was no hot water and his response was to just look at me. I ask his name which he refused to give me and then I ask who the owner was and he claimed not to know who he worked for! Enough for me...I will never go there again or to the Yellowstone Country Inn where I stayed the night before and checked out due to very bad maintenance problems. After arriving home discovered both hotels are owned by the same company. West Yellowstone is so full of tourist they overcharge for everything. Think I'll go back to going there in the fall. Of course, now I know why they make you pay before you see what you are paying for!

  • Stayed July 2010, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank travel4fun2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oregon
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed September 18, 2009

My husband and I stayed here for 3 nights. The staff was pleasant and our room was large, very clean and smelled good. Given the time of year we were surprised to find a room at all and for $65 per night we were very pleased. Most motels prices were $100 plus--if you could find an available room. I can't speak about the hot tub or pool as we didn't see them or use them. Another nice feature is that we were just down the street from many gift shops, restaurants, IMAX and the Grizzly and Wolf Discovery Center. It was great to be able to walk to these places.Based on our experience we would gladly stay here again.

  • Stayed September 2009, traveled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank snook13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
California
Level 4 Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed August 29, 2009

Arrived in town late at night and this place had rooms for $79. Reception was friendly and checkin was without issues. Room was a bit tired and there were a few big roaches. Bed comfortable. Central location and was just OK.

Stayed August 2009, traveled as a couple
Helpful?
Thank rovineye
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pasadena
Level 3 Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed July 23, 2008

For $130/night, this "luxury" motel offred a toilet that almost fell over, a sink that filled with sewage when the neighbors flushed their toilet, no A/C, filthy carpets, a permanent boot print on the bathroom floor, cleaning staff that barged in when we were still in bed, a dark and smelly "family" room that might have been imported from Calcutta, and a press-board door that was kicked in on the bottom. After travelling throught many impoverished areas of the world, this motel compares with rooms I rented in India for $18/night. One of the worst motels in America, and possibly the world. Expensive and absolutely disgusting!

  • Liked — Leaving it!
  • Disliked — Everything
  • Stayed August 2009, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank pbwillis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco
1 review
Reviewed July 19, 2007

Booked this hotel for $119 per night and expected to see a pool. Pool was 1/2 full of something very green and blue paint chipping off. Could not get to room because the stairway to the second floor was falling apart. You had to go through some 1960 public room with kitchen. Then you had to watch your steps because the second floor walk way is falling apart. Rooms were very dirty and had a strong odor. Was unable to stay and left hotel. Drove one block and stayed in very clean nice hotel for only $70 per night. Beware of the statements made by the manager on Hotels.com. Hotels.com does not monitor thier hotels.

  • Liked — nothing
  • Disliked — the hotel and rooms
  • Stayed June 2007, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank uprcls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Traveler's Lodge

Property: Traveler's Lodge
Address: 225 Yellowstone Avenue, West Yellowstone, MT
Location: United States > Montana > West Yellowstone
Amenities:
Free Breakfast Free Parking Wheelchair access
Hotel Style:
Ranked #37 of 39 Hotels in West Yellowstone
Price Range (Based on Average Rates): $$
Hotel Class:1.5 star — Traveler's Lodge 1.5*
Number of rooms: 44
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Also Known As:
Travelers Hotel West Yellowstone

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