Our family of four spent the week of July 7-13 at Campfire Lodge. We used it as a home base for our Yellowstone vacation. We arrived early (check in is at 2pm) and were given the brush off by the office for nearly a half hour because they were busy with breakfast customers. I asked numerous times if we could drop our camper somewhere and go get groceries and we would come back and check in, but I was ignored each time. I finally went to look at the site that we were supposed to be in and it was empty, so I told the guy at the desk that we would go set up and come back and pay. If customer service was as it should be, he should have told me to do that. So, we set up and went into town to do some shopping and came back later to check in. He was much more accommodating then. We paid (in cash...they do not accept checks or credit cards) and were set for the week.
The site was nice, wooded and quiet, with electric, water, and sewer. The water/sewer is in the normal place on the drivers side of the camper, but the electric was on a tree about 30 feet away. We had extension cords, so it was not a big deal. The site had a nice wooden deck with picnic table and bench, which was really nice because it rained each evening and it kept the mud down in the camper.
The bathhouse was very nice, with tiled shower and toilet stalls. You are given a code to get in, so only those in the campground can use them. The laundry room is clean, but only has two washers and two dryers. Washers are $1.50, which I thought was a really good deal, but the dryers are $1.25 and you have to run them at least two times. There is no quarter machine, so if you are doing laundry after 8pm when the office closes, you better have your own quarters. I didn't have enough and we had to hang all our laundry on makeshift clothes lines overnight to get them to dry.
I was extremely disappointed with the fly shop. While they have a good stock of flies and fly tying material, they picked up on the fact that we were not from the area. We asked them what we needed and they filled a fly box with over $100 worth of flies, telling us we won't catch anything in the area without these. Then they told us how good fishing was on the Madison River (in front of the resort) and we shouldn't even fish in Yellowstone. We didn't catch a SINGLE fish on the Madison and after spending time that we could have used in Yellowstone and $100 on flies that I will never be able to use where we live, I was rather upset. I wouldn't go back to the fly shop. On the other hand, Jacklin's in West Yellowstone was an excellent fly shop that we used instead.
There is a restaurant on site, but we didn't eat there. It is open from 7-2 for breakfast and lunch.
While we were fairly happy with the campground and enjoyed the site we were in, we would not go back, simply because of the distance to Yellowstone. We didn't realize when we booked that it was 25 miles into West Yellowstone, and then another 14 miles to the Madison Junction where we turn to see the sites, so we were driving 40 miles one way to even get to see Yellowstone and by the fifth day this was a very daunting drive. For someone interested in fishing the Madison, boating on Lake Hebgen, or just want a quiet place to camp, this would be a good place.
Overall, we like the site and the wooded, quiet nature of the campground. I think the staff could use a lesson in customer service, and I would not trust the fly shop....they are just there to get your money and take advantage if they see you don't know the area. I would not use this campground if you are planning on going into Yellowstone each day....it is just too far out, There were some really nice campgrounds and motels in the town of West Yellowstone that were charming.