We spent 6 days in Yellowstone Park in late Sep. During these 6 days, we joined 3 different tour companies. Yellowstone Tour Guide is one of them and we did have some reservations about their service. Actually, Lava Creek Adventures is the real best one we will highly recommend to any group or anyone who doesn’t want to drive a car for days. For my review about Lava Creek, pls go to
Back to Yellowstone Tour Guide, we joined them for a Lower Loop day tour. Their van is quite old and it was also not clean. There were a couple of times that the driver had problems starting the engine. The guide talked quite a lot but it seems that his interested topic (e.g. DNA research done in the park) was not much of our concern. The itinerary was limited also. We went twice to the Old Faithful (one during the morning to see the eruption & the other for lunch). We went to the West Thumb and the Paint Pot in the afternoon. We ended the tour quite early. At 3:15pm, we were back to West Yellowstone. I should ask the itinerary first but I didn’t because it was a last minute decision to join them as Buffalo Tour suddenly cancelled their trip the day before. We missed Prismatic Geyser & Morning Glory, etc.
My initial experience with them is one & a half month before the trip when I emailed them through their website and rang them up. The first time when I called them from HK, a lady answered the phone and I heard her baby crying. Perhaps it was too early for them so that’s why the call was diverted to a staff’s home. When I sent them emails, they only replied me a few days or a week later. They claimed that they offered the most variety of tours during that season and their prices are low. However, they just delivered the average. If you expect more, don’t join this one.
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