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“Beautiful hotel”

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Best Western Shelby Inn & Suites
Ranked #1 of 7 Hotels in Shelby
Certificate of Excellence
Reviewed March 23, 2014

The rooms are spacious and the beds are incredible. The staff is some of the friendliest of all hotel stays, if at all possible they will get you in a room on arrival, sometimes my schedule is all over the place and I might arrive early after being up all night, they have always went out of their way to put me in a room

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
Thank dennis r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this reviewResponded March 28, 2014

Dear dennis r,

Thank you for the wonderful review! It is absolutely our pleasure to accommodate our guests in any way we can and our staff takes great pride in their ability to provide superior customer care. We look forward to seeing you again when your travels bring you back to Shelby!

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443 - 449 of 546 reviews

Reviewed March 16, 2014

My original travel plans called for a three day stay. It was necessary to extend my stay on a daily basis and ended up being six days. The staff was very accomodating to my needs. It is an outstanding hotel, the very best in Shelby, MT

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
Thank Chuck M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this reviewResponded March 17, 2014

Dear Chuck M,
It was our pleasure to have you with us for an extended stay! I will certainly pass on your great comments to the staff. They do strive to be accommodating for our valued guests no matter what the need is and I am pleased to hear they took care of you. Thank you for the wonderful review and we do hope to see you again!

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Reviewed March 11, 2014

Comfortable, friendly and a great value! At I-15 and US2., convenient to Cut Bank, Havre and Glacier Park. I've stayed at this hotel during the tourist season and off-season and the level of service is always a cut above.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this reviewResponded March 14, 2014

Dear Charles S,

Thank you for the kind review! Our level of service does not change with the seasons. Whether we are in the full swing of summer, or the middle of winter, each guest is equally important to us and with each guest interaction, our staff strives to offer superior customer service. We look forward to seeing you again, when your business brings you back to the Shelby area!

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Reviewed March 10, 2014

Like every Best Western I have stayed, I feel like I am treated like family, not just a money grab. Never had a bad experience, great mattresses and pillows, good breakfast, and very clean. Stay away from Days Inn. They are run independently and have no customer service. Corporate says they can run the hotel the way they want. Enough bad experiences there to never stay there again.

  • Stayed: March 2014, traveled on business
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Review collected in partnership with Best Western
Thank canada63
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this reviewResponded March 14, 2014

Dear canada63,

Of course you are treated like family when you stay at Best Western, because we feel like our guests are our family! We know being away from home isn't always easy, so we strive to make it feel as close to being home as possible. We are very glad that you felt that way during your recent stay with us and hope you come see us again when you are back in the Shelby area! Thank you for the wonderful review and for choosing Best Western!

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Reviewed March 7, 2014

Excellent hotel for rice, clean and well maintained. Excellent breakfast, would recommend to others travelling through, also would stay again. The staff were friendly and went out of their way to make our brief overnight stay enjoyable. Train tracks across from the hotel but we did not find that this affected our stay at all

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Best Western
Thank cookiew1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this reviewResponded March 11, 2014

Dear cookiew1,

Thank you for the wonderful review! I will most definitely pass your compliments on to the staff! They do pride themselves on providing superior customer care, and will be pleased to know they are getting the job done! I am so glad to hear the train tracks did not affect your stay with us. Shelby is a very busy railroading community and the trains do go through often. We look forward to seeing you when your travels bring you back through the Shelby area!

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Reviewed March 4, 2014

This is a very new Hotel. Everything was great. This is a very new Hotel. Everything was great. This is a very new Hotel. Everything was great. This is a very new Hotel. Everything was great. This is a very new Hotel. Everything was great. This is a very new Hotel. Everything was great. This is a very new Hotel. Everything was great.

  • Stayed: March 2014, traveled with family
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Review collected in partnership with Best Western
Thank Steve C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this reviewResponded March 11, 2014

Dear Steve C,

We are very pleased to here that everything was great, many times over! Thank you for taking the time to give such a great review and we hope to see you again!

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Reviewed February 24, 2014 via mobile

We stayed here for a three day weekend. This hotel is brand new, even though it's in a small town it looks like a hotel you'd find in a big city. The staff were helpful and nice. Rooms were spacious, clean, and well appointed. It was also quiet, wouldn't have known there were other people staying there except I saw them at breakfast. I would stay here again anytime!

Stayed: February 2014
Thank BSands12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this reviewResponded February 28, 2014

Dear BSands12,

Thank you so much for the great review! We are glad that you enjoyed every aspect of our hotel as much as we do. We look forward to seeing you on your return travels and thank you for choosing Best Western!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Shelby Inn & Suites

Address: 1948 W Roosevelt Hwy, US Interstate 15 & US Hwy 2 Intersection, Shelby, MT 59474-1549
Phone Number:
Location: United States > Montana > Shelby
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Shelby
Price Range: $85 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Shelby Inn & Suites 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
Welcome to BEST WESTERN Shelby Inn & Suites! A meeting space, indoor pool and spa, and a generous complimentary full hot breakfast are just a few of the things to make Shelby's newest hotel stand out. ... more   less 
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