We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Hotel”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Best Western Shelby Inn & Suites
Ranked #1 of 7 Hotels in Shelby
Certificate of Excellence
Columbia Falls, Montana
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Hotel”
Reviewed November 1, 2013

As always, Best Western provides top quality essential amenities to make a travelers stay comfortable. The beds were comfy, in room coffee/tea is always welcoming along with local newspapers. The breakfast here at Shelby Inn was especially good and varied from cereals to hot entrees beverages and condiments. This is the hotel to stay at if you are hunting, traveling north to south or west to east. The Shelby Inn Best Western opened in February of 2013, it even smells new still!

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank blu5513
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this review, November 5, 2013
Dear blu5513,

Thank you so much for taking the time to write such a great review! We are pleased to hear you were able to enjoy all of the great amenities our hotel has to offer! We hope to see you again if your travels bring you to Shelby and thank you for choosing Best Western!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

488 reviews from our community

Traveler rating
    346
    117
    15
    8
    2
See reviews for
168
168
26
77
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Harrison, Montana
Level 4 Contributor
28 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 28, 2013

Went up for a wedding and was kind of worried what kind of motel we would be able to find. I searched on tripadvisor and all was good about Best Western. So booked and was greeted with such a nice place. I wish I would have remembered her name, but the lady with maybe a German accent, was so welcoming, so helpful, so pleasant. The room was beautiful, so comfortable, very clean, beds were comfortable, plenty of pillows. Breakfast was great. We stayed 2 nights, and I would and will stay there again. Thank you for such a nice stay. rm#307 Oct. 25 & 26

Room Tip: Room on back side
See more room tips
  • Stayed October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank twilightnightzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this review, October 31, 2013
Dear twilightnightzz,

Thank you for the great review! Sybille is the German lady that works at the front desk and we think she is great as well! We are so glad to hear that you enjoyed the room and the breakfast and look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed October 27, 2013 via mobile

The room was refreshingly clean. The bed was very comfortable. The only complaint is that the TV had a timer set and kept turning off after 15 min. It was the best night stay of our entire 8 day trip. The continental breakfast was also really good. The staff was also very friendly.

Stayed October 2013
Helpful?
Thank Shelby W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this review, October 31, 2013
Shelby W,

Thank you so much for the great review. We are so glad to hear that your room here was the "cleanest room ever." We are sorry to hear that you had issues with the tv though. That is a problem that we are working on with the tv manufacturer and hope to have it resolved soon. Please come see us again when you are back in the Shelby area!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Calgary
Level 4 Contributor
26 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed October 18, 2013

Driving north from Moab on the way back to Canada. Pushed our drive to Shelby, Montana and
checked into this Hotel later in the evening. Got a good AAA rate and was very surprised at the quality of the rooms. Spotless, spacious rooms. Very comfortable beds and quiet. Complimentary breakfast was wonderful. Staff is very friendly and helpful. Left early the next morning so didn't see much of anything else but the hotel but would absolutely stay there again.

  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Patricia M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this review, October 21, 2013
Kitten 2009,

Thank you so much for taking the time to write such a great review! Our housekeeping staff takes great pride in offering our guests a clean and comfortable room, and we are glad that you noticed! Thank you for choosing Best Western and we hope to see you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Gildford, MT
Level 2 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed October 7, 2013

We had a late check in and when we got there they had everything ready for us. Our room was very nice and spotless. The staff was very friendly and polite. The continental breakfast excellent. They had cinnamon rolls for breakfast that were excellent. We stayed here 10-4-13. We will definitely be staying here again.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank karen K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this review, October 21, 2013
Karen K,

Thank you for the great review! I am pleased to hear that even though you arrived late at our hotel, you were still given top notch service! It's great to know that you didn't leave hungry after your night with us, and were able to enjoy our fabulous breakfast! We look forward to seeing you again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Skokie, Illinois, USA
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 27, 2013

We only spent one night, but I found myself wishing I was staying longer. Complimentary breakfast was extensive. Room was well planned and spotless. Staff was extremely friendly and helpful. Thought of everything down to fresh brownies, hot coffee and a treat for our dog upon check in. Well done.

  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
1 Thank patrician173
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this review, September 30, 2013
Thank you for the great review! We do try to provide everything our valued guests might need during their stay with us, including a treat for our four legged guests! Please come back to see us if you are in the area again, and thank you for choosing Best Western!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Ellicott City, MD
Level 5 Contributor
49 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed September 26, 2013

This new hotel -- open just seven months -- was a real find during our visit to Glacier National Park. While the distance to and from the Park was not small, the amenities and service we experienced made our two nights' stay more than worth it.

Our room was large, comfortable, and quiet, with excellent beds. The full hot breakfast -- while probably not for dieters -- got us off to a good start each morning. The guest laundry enabled us to wash multiple loads of dirty clothes accumulated during our earlier time in Yellowstone. And the pool and spa -- lovely on a sunny morning -- refreshed us substantially.

Staff here get high marks for their friendly, helpful assistance. (The night desk clerk, who was working alone, managed to restart our room refrigerator, which had somehow been left on the "defrost" setting. And another person from the front desk let us use the hotel's commercial pre-spotter to get heavy soot stains out of a pair of hiking shorts.)

All in all, a great place. We would gladly return here on another trip to Glacier!

Room Tip: There doesn't seem to be a "bad room" here. However, people with cat ears might want...
See more room tips
  • Stayed September 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cadenzas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this review, September 30, 2013
Cadenzas,

Thank you so much for the great review! It seems as if you were able to enjoy each and every one of our fabulous amenities during your two day stay with us! We are very proud of our new property and I am glad that you enjoyed it as much as we do. I will be sure to pass on your compliments to the staff! Please do come see us again next time you visit Glacier National Park!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Also consider these accommodations in or near Shelby
0.7 mi away
Comfort Inn Shelby
Comfort Inn Shelby
#2 of 7 in Shelby
302 reviews
23.8 mi away
Super 8 Cut Bank
Super 8 Cut Bank
#1 of 3 in Cut Bank
169 reviews
22.5 mi away
Glacier Gateway Plaza
Glacier Gateway Plaza
#2 of 3 in Cut Bank
33 reviews
Show Prices
Show Prices
Show Prices
22.5 mi away
Glacier Gateway Inn
Glacier Gateway Inn
#3 of 3 in Cut Bank
38 reviews
0.0 mi away
Motel 6
Motel 6
#5 of 7 in Shelby
61 reviews
23.2 mi away
Super 8 Conrad
Super 8 Conrad
#1 of 2 in Conrad
179 reviews
Show Prices
Show Prices
Show Prices

Been to Best Western Shelby Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Best Western Shelby Inn & Suites

Property: Best Western Shelby Inn & Suites
Address: 1948 W Roosevelt Hwy, US Interstate 15 & US Hwy 2 Intersection, Shelby, MT 59474-1549
Phone Number:
Location: United States > Montana > Shelby
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Shelby
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Shelby Inn & Suites 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The BEST WESTERN Shelby Inn & Suites is conveniently located just off of I-15 and near numerous business locations. Each well appointed room features free high-speed Internet access, toiletries, iron/ironing board, coffee/tea maker, 40 inch television, and hairdryer. King size beds and other upgraded amenities are available in select rooms. Indoor pool, hot tub, sundry shop and fitness area located in hotel. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Hotels.com, Booking.com, Best Western, Travelocity, Expedia, Hotwire, Priceline, Cheap Tickets, getaroom.com, Cancelon and HotelQuickly so you can book your Best Western Shelby Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing