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Best Western Shelby Inn & Suites
Ranked #1 of 7 Hotels in Shelby
Certificate of Excellence
Reviewed March 22, 2013

After having spent several days traveling north to Canada, I was greatful to find this new Best Western Inn while browsing the net so close to the boarder crossing. I immediately booked. The staff were knowledgable, welcoming and helpful in pointing out dining locations. Definitely a recommended place to stay. Thanks

  • Stayed: March 2013, traveled with friends
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Thank Frances B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raelene F, General Manager at Best Western Shelby Inn & Suites, responded to this reviewResponded March 23, 2013

Thank you for taking the time to write your review. We are pleased that you enjoyed your stay and we hope that you will stay with us again and continue to choose Best Western when you travel.

Raelene F.
General Manager
Best Western Shelby Inn & Suites

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509 - 515 of 521 reviews

Reviewed March 14, 2013

We are so happy that BW has opened in Shelby, thus giving another option to the other hotels in the area. We were very pleased with the room. It was very clean and the bed was comfortable. The one thing that I did notice was the very low bathtub. It also seemed very small good if you only took a shower but not so if you were taking a bath or had to bathe young children. The staff were very accomodating, especially Linda. The breakfast room was nice but the food was not the greatest, potatoes and eggs were terrible but other items looked ok.

Will stay there again.

  • Stayed: March 2013, traveled as a couple
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Thank nov1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raelene F, General Manager at Best Western Shelby Inn & Suites, responded to this reviewResponded March 24, 2013

I appreciate you taking the time to respond and give us your comments. I can assure you that we will be working very hard to improve our breakfast items. I hope you will stay with us again in the future and see that we have improved.

Raelene Fredenberg
General Manager
Best Western Shelby Inn & Suites

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Reviewed March 11, 2013

I had a business trip to this area and had the fortune of staying at this new hotel. I ended up having a meeting with clients in the lobby of the hotel. After short while into the meeting the front desk person came over and asked us if she could bring us anything. What GREAT customer service! Overall the staff was very friendly and helpful. The rooms are very comfortable, almost a home away from home. I will be staying there again next time my travels take me that way.

  • Stayed: February 2013, traveled on business
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Thank P A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raelene F, General Manager at Best Western Shelby Inn & Suites, responded to this reviewResponded March 24, 2013

Thank you for taking the time to comment on your stay. I am glad you had a great experience and hope you will stay with us again in the future

Raelene Fredenberg
General Manager

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Reviewed March 9, 2013

My husband and I had a long day and pulled in to stay for a night. The front desk gal that helped out is awesome. We walked into our room and was very pleased. The beds are VERY comfy! We have had an overall great experience here and would stay here again.

  • Stayed: March 2013, traveled on business
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Thank Nikki R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Raelene F, General Manager at Best Western Shelby Inn & Suites, responded to this reviewResponded March 25, 2013

Thank you for taking time to comment on your stay. I am happy to hear that you enjoyed our new hotel. I hope that you will stay at our hotel again when passing through and continue to stay with Best Western in all of your travels.

Raelene F
General Manager
Best Western Shelby Inn & Suites

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Reviewed February 23, 2013

  • Stayed: February 2013, traveled as a couple
    • Value
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Review collected in partnership with Best Western
Thank Sherry A
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Raelene F, General Manager at Best Western Shelby Inn & Suites, responded to this reviewResponded March 24, 2013

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Reviewed August 5, 2017 via mobile
Google Translation

Stayed: August 2017, traveled as a couple
Thank GillesAlain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 8, 2017
Google Translation

  • Stayed: June 2017, traveled with family
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Review collected in partnership with Best Western
Thank wal3333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rachel R, General Manager at Best Western Shelby Inn & Suites, responded to this reviewResponded June 13, 2017

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Additional Information about Best Western Shelby Inn & Suites

Address: 1948 W Roosevelt Hwy, US Interstate 15 & US Hwy 2 Intersection, Shelby, MT 59474-1549
Phone Number:
Location: United States > Montana > Shelby
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 7 Hotels in Shelby
Price Range: $88 - $142 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Best Western Shelby Inn & Suites 2.5*
Number of rooms: 74
Official Description (provided by the hotel):
The BEST WESTERN Shelby Inn & Suites is conveniently located just off of I-15 and near numerous business locations. Each well appointed room features free high-speed Internet access, toiletries, iron/ironing board, coffee/tea maker, 40 inch television, and hairdryer. King size beds and other upgraded amenities are available in select rooms. Indoor pool, hot tub, sundry shop and fitness area located in hotel. ... more   less 
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