The motel itself is very rundown looking and not inviting at all, but I have no idea what the room itself looks like because they closed the office before my husband could check in!!!! I talked with the owner at 8:20 and made the reservation, he never mentioned he closed the office down at 10!!! I called again at 10:12 to confirm that my husband would be staying there and he still didn't mention that the office was actually closed at this time, he wanted to know how soon he would get there and I told him I would check. I called my husband he wasn't sure. So I called back and told him he wasn't sure and he THEN informed me that he actually closes at 10!!!! I told him he wasn't going to make it and to just cancel the res, he said he wouldn't because he already turned away other customers. I called my husband back, he said he would try to get there ASAP, but he was working miles out of town and then ran into something on the job that took longer than expected. He finally arrived at 12:15. Lights were all out. The sign said to knock on door for service, he knocked repeatedly and no one let him in. Just checked my account and he actually charged us $65 for a room we never got to use!!! Called and tried to reason with him, but he refused to back down. Not sure what to do now, but will absolutely never stay there or recommend this motel to anyone ever!!!!!!!