My husband booked this hotel for us for 4 nights......without checking out tripadvisor. Granted there are not many choices in St. Mary's......but the minute I walked up the worn out fake grass carpeted stairs to our room I wanted to go home! The room is slanted and messes up your equilibrium just walking around the room. The furnishings are mismatched and dirty. When we arrived the commode was dirty with a reddish mold growing in the bowl. Even though the sink had two knobs for water, one marked H and the other C, like every other faucet in existence........each knob only delivered boiling hot water!!?? To brush our teeth we had to fill up one of their disposable cups with boiling water and wait for it to cool down enough so that we would not burn our mouths. The shower was the same......only boiling water. Though if you waited long enough the shower water would go from boiling to bearable..... to ice cold... to back to boiling......with no explanation. In order to shower you would have to hope you could soap up and rinse off real quickly before the water temperature became unbearable......which was only a matter of seconds.
After the first night I went to the office to report the dirty commode, the boiling water from the sink's cold and hot knobs, as well as the shower's inability to maintain a safe comfortable temperature. The lady at the desk commented that she was surprised that the commode was dirty as she had her best cleaner clean that room (very comforting from my point of view!!). She wrote down my complaints. She told me to get cold water from the sink I would have to let it run for 10 minutes for it to cool down.??
When we returned the commode was clean. I tried letting the water run to get it to cool down, but only received hot water from the cold water knob. I dreaded using the shower and sink my entire stay.
We used our smartphone to check out tripadvisor's reviews of this place after we realized how bad this place was within minutes of checking in. My husband and I laughed in complete agreement of the reviews that told of the horrible experiences with this hotel.
- Also Known As:
- Red Eagle Hotel Saint Mary
- Red Eagle Motel Saint Mary, Montana