The only reson I am taking the time to write this review is to because I feel obligated to try and save someone else the horrific experience we had with this campground. My family had stayed at two KOA's in other locales during our drive across the country to glacier. They were adequate if not better. We had reserved a group campsite at this KOA weeks in advance. We are familiar with the glacier area but had never camped. We know the summers are busy and reservations would be a must. After driving across the country we were greatly anticipating a three night camp at St. Mary KOA. The nightmare started immediately. We had a group of six adults and two small children. We rented the group sight because of its good location next to bathrooms pool etc. Upon arrival, we were told that group sight we rented was occupied. We were moved to individual sights because of our small sized group. Mind you that we had pre-paid for the group sight and were assured that a small group was o.k. When we demanded to stay together, they moved us to large sight were in fact three tents could easily be set up with plenty of room. One problem. There was a family already on the sight. When I asked them to move , the father got very aggressive and confrontational. He had obviously been drinking. We advised the staff and they refused to ask the family to move. We got the impression that there afraid the situation would turn violent. We were told he had been there for a couple of days and they tried to move him before but he refused. Fearing for the safety of my children at this point, we decided not to stay. It was getting too late to set up camp. We asked what other accomodations were available. We offered a cabin for an additional $107.00 per night. Really? I felt like I was on a reality show where somebody was going to jump behind the counter and say gotcha, just kidding. We ended up driving to an Inn Essex MT. That was the closest availability. We were lucky to find that for 6 times the amount of money we were supposed to spend. To sum up: Horrible service. Reservations mean nothing. Views are not at all what they appear to be on website. A sea of RV's not mountain peaks (I briefly noted this while arguing with the camper who poached our second sight.) Oh, I will mention that the kids area and pool looked nice. For me, I would rather camp in a mama Grizzly bears den with two starving cubs than return to this KOA. Don't say you weren't warned. The unfortunate thing is that based on location alone, this KOA will stay booked year in and year out.
- Official Description (provided by the hotel):
- This campground resort is perfectly located for quick and easy access to Glacier National Park. Panoramic views from your campsite provide a backdrop of towering glacial carved valleys and peaks. Those in the "know" will tell you the best hiking and sightseeing are on the east side so pick up lunch fixings at the KOA grocery store and gift shop, then board a Glacier tour bus at the campground entrance or hit the trails to the remote backcountry. If you want to give your dog a day off while you explore, your hosts offer pet sitting. Put your feet up and enjoy this relaxing resort atmosphere while you hone your putting skills, play bocce or enjoy the new swimming pool and hot tub complex. Rent a kayak and explore the wilds of Lower St. Mary Lake and River. The AOK Grill serves up breakfasts, pizzas and dinners daily from mid-June to September. ... more less
- Also Known As:
- St Mary / East Glacier Koa Hotel Saint Mary
- St Mary / East Glacier KOA Saint Mary, Montana