We stayed for two nights, what a nightmare!! I have gone here since the late 70's. I have nothing good to say. Service was rude, room was filthy. We pre ordered our food as it was a birthday party, family get together. Was told by Harvey that the chicken was sold out from under us, so sorry. Walked up behind Liz complaining that they are booked and we are a pain in her.... I could keep going on. We shall never return, it was that bad!! Even the kids commented on how dirty the place was and rudeness of the staff. Went to check out and let them know the key didn't work(didn't say anything before as the staff was very obvious about there dislike for us) Was told they gave us the wrong key, wanted me to pay for everything AGAIN! It was not wrote anywhere on the reciept that it was paid for. The adult that had paid had a sick two year old and left the day before for the er, he is doing much better! She had the reciepts, oh yeah, totally my fault that Harvey was still asleep(10:30am) and hadn't wrote paid down anywhere, one verrrrry mad employee, slammed down the paper, slammed the door because I wouldn't pay again and she had to wake up Harvey.......I just walked out the door and we will take our business elsewhere. Not sure who V Nine LLC is, listed owners, but perhaps the should try some version of undercover boss?
- Official Description (provided by the hotel):
- We are located in beautiful Grasshopper Valley, Montana and right off the Pioneer Mountains Scenic Byway, just a short drive from Maverick Mountain Ski Area, as well as the Elkhorn Hot Springs, a natural hot spring. Stop by and sample our delicious food and try a classic Moscow Mule, served in a traditional copper mug by our friendly staff! ... more less
- Also Known As:
- The Grasshopper Inn Polaris, Montana