This hotel is right off Reserve St. a very busy and noisy 4 lane highway, a good location, easy to get to, but the customer service and staff were not very good. On arrival, there was not one at the front desk, no bell to ring or anyway to get any attention. I did notice a small video camera, what I assume was being monitored, because after about 5 minutes the clerk came running out of the back room. The rooms were nice, clean and well maintained. The breakfast did not have a lot of different items, the tables needed to be cleaned, the counters needed to cleaned, many of the breakfast items needed to be restock, there was no coffee at 7:30 AM, and server had to be ask several times to bring additional coffee and other items. She did not have a very good attitude, nor was she really interested in being there. At checkout, again no clerk at the front desk, then one suddenly shows up. I would not stay at this hotel again, not for the fairly high rate we paid.
- Official Description (provided by the hotel):
- We offer real value for your hard-earned money with affordable rates and all the amenities you need. Our pet-friendly Quality Inn hotel in Missoula has Free hot breakfast! Free WiFi! Indoor heated pool & whirlpool Business center and Guest laundry. ... more less
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- Also Known As:
- Comfort Inn Missoula
- Missoula Comfort Inn