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“Great service”

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Doubletree Missoula/Edgewater
Ranked #8 of 39 Hotels in Missoula
Beaverton, Oregon
Level 6 Contributor
451 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 110 helpful votes
“Great service”
Reviewed March 30, 2014

I have recently been impressed with the service at the Portland, OR Doubletree, and it's great to have such great service at the Doubletree in Missoula, MT as well. The check-in procedure was AWESOME! They handed me my keys and showed me where my room was and that was that! Same for checkout - no need to even stop by the front desk.
The rooms are spacious, the wireless works great, and the beds are very comfortable. ALL of the staff, from the housekeepers to the front desk are very friendly and courteous.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Robyn D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlinoGM, General Manager at Doubletree Missoula/Edgewater, responded to this review, April 1, 2014
Thank you very much for staying with us!

Dan Carlino
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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914 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (153)
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English first
Coeur d'Alene, United States
1 review
Reviewed March 19, 2014

Great hotel and great experience at a great location. The staff was very friendly and helpful. The location is great and has a great running trail out the back of the hotel. The location is near downtown and many attractions.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Mark B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlinoGM, General Manager at Doubletree Missoula/Edgewater, responded to this review, April 1, 2014
Thank you for staying with us!


Dan Carlino
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Butte, MT, United States
1 review
Reviewed March 19, 2014

The staff is so unbelievably great! The front desk manager who checked me in actually remembered my name and the name of another guest the next day when we checked out. Very clean and nice facility as well. Highly recommended.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Erik N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlinoGM, General Manager at Doubletree Missoula/Edgewater, responded to this review, April 1, 2014
Thank you for staying with us and I am thrilled that you enjoyed your visit!


Dan Carlino
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
North Bend, WA, United States
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 14, 2014

Great service and treatment every time I stay in Missoula. I would never stay anywhere else. The added bonus at the Edgewater in Missoula is always the Finn & Porter restaurant. The menu has something for everyone and I have not had a less that outstanding meal there yet.

  • Stayed March 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Eric C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlinoGM, General Manager at Doubletree Missoula/Edgewater, responded to this review, April 1, 2014
Thank you very much for allowing us to serve you!

Dan Carlino
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 4 Contributor
39 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed March 14, 2014

Doubletrees are usually my standard for extreme hospitality but this experience exceeded expectations. We unexpectedly ended up in a room by the river, an extraordinarily lovely view and sound. The cathedral ceiling added to the spacious retreat feeling. The restaurant and bar had similar settings, so we had a hard time leaving the hotel, in a hotel where the town is the draw. It was like staying at a resort for a very easy price.

  • Stayed March 2014, traveled as a couple
    • Value
    • Location
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    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank barthelmais
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlinoGM, General Manager at Doubletree Missoula/Edgewater, responded to this review, April 1, 2014
Thank you so much for staying with us!

Dan Carlino
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thousand Oaks, United States
1 review
Reviewed March 4, 2014

Once we moved to a river view room it was outstanding. We would highly recommend not charging to much for room 242. We were supposed to tour the Univ. of Montana but due to the Blizzard the school came to us so very grateful!! The Hotel was super helpful.

  • Stayed March 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with DoubleTree by Hilton

Helpful?
Thank Katie R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlinoGM, General Manager at Doubletree Missoula/Edgewater, responded to this review, March 6, 2014
Thank you for staying with us!

Dan Carlino
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oro Valley, Arizona, United States
Level 3 Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 4, 2014

I recently returned home from a one week stay at the Doubletree Missoula/Edgewater. My daughter is a student at the University and became ill prompting this unexpected and lengthy trip to care for her. The staff at the hotel could not have been more accommodating during our stay. Knowing that we would be spending much of our time in our room the staff upgraded us to a river view room to make our stay more pleasant. They also provided us with a refrigerator and some playing cards to add to our comfort. While in Missoula the city was hit with an epic blizzard even by Montana standards. During this very stressful time, the employees on hand were consistently caring for the hotel guests and insured our comfort even though they were working with a skeletal crew. I just cannot thank the Doubletree Missoula team enough for their commitment, professionalism and above all kindness. This hotel will always be our home away from home when in Missoula.

Room Tip: Riverside rooms offer a spectacular view of the lovely Clark Fork River and the University of Montan...
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  • Stayed March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Laura H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CarlinoGM, General Manager at Doubletree Missoula/Edgewater, responded to this review, March 6, 2014
Thank you so much for staying with us!

Dan Carlino
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Doubletree Missoula/Edgewater

Property: Doubletree Missoula/Edgewater
Address: 100 Madison St, Missoula, MT 59802-4720
Phone Number:
Location: United States > Montana > Missoula
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Missoula
#11 Family Hotel in Missoula
#11 Business Hotel in Missoula
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Doubletree Missoula/Edgewater 3.5*
Number of rooms: 171
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Missoula - Edgewater is located on the banks of the Clark Fork River, three blocks from the University of Montana Campus and eight miles from Missoula International Airport. ... more   less 
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Also Known As:
Doubletree Missoula/Edgewater Hotel Missoula

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