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“A little gem of a place”
Review of Ruby's Inn

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Ruby's Inn
Ranked #16 of 40 Hotels in Missoula
Certificate of Excellence
Reviewed June 18, 2013

Just passing through Missoula and needed a place to stay. Ruby's is fantastic for both comfort and value. Very comfortable room and bed with excellent free wifi. Car park right outside my room. The full cooked/continental breakfast was as good as you'll get from a non dining establishment with plenty of fresh juices and fruit. Highly recommend.

  • Stayed: June 2013, traveled solo
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Thank KiwiPatC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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241 - 247 of 381 reviews

Reviewed June 16, 2013

We stayed at Ruby's for a night when we arrived in MIssoula from the airport. They picked us up at the airport and brought us back. Very nice since we did not have transportation yet. The rooms were quaint, had all the amenities needed for a quick stay, and were comfortable. They offered a military discount which was very nice also. The breakfast in the morning was excellent! Hot eggs, various meats, hash browns, cereal, the works that was included in the price of the room! Can't complain about Ruby's; it was exactly waht we were looking for in Missoula.

  • Stayed: June 2013, traveled as a couple
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Thank rbcarter4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki V, Director of Sales at Ruby's Inn, responded to this reviewResponded June 17, 2013

RB Carter 4 -

Thank you so much for your kind review. So glad that your enjoyed breakfast. We are pleased to offer the military discount, thank you for your service to our country. We look forward to seeing you again.

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Reviewed June 14, 2013

Stayed here before ( 5 years ago! ) and returned to a great place as in the past. The front desk was very helpful and directed me to several locations I wanted to see. The room was spacious and the morning breakfast was truly ample. I would return to this place without hesitation in the future!

  • Stayed: June 2013, traveled solo
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1  Thank Derek T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki V, Director of Sales at Ruby's Inn, responded to this reviewResponded June 17, 2013

Hi Derek -

So glad that you returned and very happy that we will see you again!!! Thanks for taking the time to write your review, we appreciate your kindness.

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Reviewed June 12, 2013

Saw some great reviews on trip advisor for this hotel so gave it a try. Was not disappointed; the service was the best I have experienced at any hotel on this 3 week road trip to date. Lovely people at reception who could not be more helpful and so apologetic that the popcorn machine had broken. Rooms have seen better days as other reviewers have stated and the time is coming when they really need to be updated. Location is also a the other side of main town. That said the hotel is next to a very pretty creek and a nice spot for a BBQ. Most of all the outdoor swimming pool and spa was clean, well maintained and had very comfortable furniture to sunbathe. Enjoyable stay!

  • Stayed: June 2013
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1  Thank rickinblackUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki V, Director of Sales at Ruby's Inn, responded to this reviewResponded June 17, 2013

Riki in Black -

Your thoughtful review is so appreciated. Yes, we agree those front desk folks of ours are pretty special, so glad that they helped you and made you feel comfortable and at ease! So glad that you discovered the pool and the creek! I will let our grounds crew know that you appreciated how clean they keep everything. We hope that you are enjoying the remainder of your trip. Again, thank you for your review.

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Reviewed June 9, 2013

We have been on a long road trip and Ruby's was a pleasant surprise...a very big room, quiet and a wonderful, big bed...the breakfast was really great...lots of choices....even corn beef hash...a favorite...I will stay here again...only one suggestion...refrigerators are great for left over....

  • Stayed: June 2013, traveled as a couple
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Thank Patpv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

Ruby's does everything well. The room was clean and of ample size. Everything worked! I appreciate the large flat screen TV. Front Desk personnel were friendly and efficient. Despite being close to a highway the room was surprisingly quiet. As others have mentioned, the breakfast buffet is very good.

  • Stayed: May 2013, traveled solo
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Thank KingofSC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 5, 2013

Hi gang,
Stayed here 6/2/13. Checking was easy however room was a letdown. Upon entry I noticed the doorjamb was splintered from someone with a big foot trying to kick the door in. The lock held well, but it definitely bothered me. The room was basic, not many frills. There is a pretty little stream running behind the hotel. To my surprise the breakfast was FANTASTIC !! They offered sausage patties, scrambled eggs, corner beef hash, fruit, breakfast taters,biscuits and gravy (yummy), etc. Nice job !! Location is good, I ate at the Carino's Italian Restaurant just down the street. Good food. Nearby Costco for best gas prices. I was here for a golf stay but it rained and I bailed a day early. The website leads you to believe Ruby herself is tending to business, but based on the rooms, it was a disappointment. The casino in the parking lot is a waste of time IMO.
Stay here for a decent room but other than the great breakfast, don't hold your breath for nice appointments.
Rich

Room Tip: Ground floor is best for access.
  • Stayed: June 2013, traveled solo
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Thank Nothreeputts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicki V, Director of Sales at Ruby's Inn, responded to this reviewResponded June 5, 2013

Dear Rich -

I am so sorry that we let you down. I wanted to let you know that as soon as the rain stopped our annual round of Painting Trim and Door Jams began! Today, Wednesday, June 5, the rains stopped and the temps allowed us to get to those details

So glad that you enjoyed breakfast!

And yes, you are correct about the web site and until last May, when she passed away, Ruby was at the Hotel every day. We will take a look at the web site and see where we could perhaps make some changes. As it is still a family run hotel we all still feel like Ruby is with us each day - so maybe we overlooked the web site. Thank you so much for pointing that out.

It is my hope that when you return to Montana for golf or any reason you choose to stay at Ruby's or any of our other properties throughout the northwest. Check out www.erckhotels.com when traveling again. Thank you for your constructive review.

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Additional Information about Ruby's Inn

Address: 4825 N Reserve St, Missoula, MT 59808-1405 (Formerly Ruby's Reserve Street Inn)
Phone Number:
Location: United States > Montana > Missoula
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#8 Business Hotel in Missoula
#10 Family Hotel in Missoula
Price Range: $96 - $118 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Ruby's Inn 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Two story Motor Inn with modern guest facilities and hot breakfast bar; located just two blocks from I-90; near shopping area. ... more   less 
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Also Known As:
Ruby`s Reserve Street Hotel Missoula
Rubys Reserve Street Hotel
Rubys Reserve Street Motel

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