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“Problem with wireless”

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Red Lion Inn & Suites Missoula
Ranked #33 of 39 Hotels in Missoula
westchester
Level 6 Contributor
143 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
“Problem with wireless”
Reviewed October 14, 2005

Our room was very pleasant, clean and spacious, and the desk clerk(s) seemed to want to be helpful.

When we were bounced off the wireless connection, the desk clerk gave us a telephone number to call - we did and were told that we had to disable something called "radio" on our laptop to get wireless access, and the enable it again when we left the motel. It didn't seem reasonable to go into the computer innards for two nights' stay, so we drove down to Kinko's to read our email.

We were able to get wireless access just a few miles away, in Montana, just by using the laptop in the usual way.

Continental breakfast was edible, and available at 6:00 AM, which was good for us because we had to catch an early flight.

  • Stayed October 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank deena w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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334 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
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English first
A TripAdvisor Member
Reviewed March 12, 2005

When my husband and I travel, our top priority in a hotel is wireless internet access. We chose this hotel based on the fact that it promised this amenity. I even pulled out my laptop in the lobby to make sure that it was available (we've had a few problems before, so we're more careful now).

Upon arriving in the room, I tried accessing the network, but there was no signal available. I went back to the lobby, where the desk clerk told me that the problem was very unusual and offered me the toll-free number for technical support. He implied that the problem was with my computer, despite the fact that I could access the network with no problem while in the lobby. My husband and I walked the length of the outdoor hallway and found no signal, except outside the three rooms closest to the lobby (we were in room 204, so we weren't very far away). I then called the tech support number. The person I spoke with was very apologetic, but informed me there was nothing he could do.

The hotel itself is slightly below average, I'd say. Dated furnishings and bathroom, a little shabby overall, but clean. The towels are a little on the small side. All in all, it's about the same as other Red Lions I've seen--overpriced and underwhelming.

  • Stayed March 2005
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Missoula hotels

Central Montana
Level 5 Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed October 18, 2004

The Red Lion in Missoula has fairly spacious rooms--the furnishings are a bit outdated but representative of expensive hotels of the past with substantial furniture. We really didn't have any complaints except for the fact that our room had an overwhelming smell of mold. I don't know is this is a facility-wide problem or just was the case in our room. Nevertheless, we left after spending one night instead of the two we had planned.

Helpful?
5 Thank Blackjack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Red Lion Inn & Suites Missoula

Property: Red Lion Inn & Suites Missoula
Address: 700 W Broadway St, Missoula, MT 59802-3926
Location: United States > Montana > Missoula
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #33 of 39 Hotels in Missoula
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Red Lion Inn & Suites Missoula 2.5*
Number of rooms: 76
Official Description (provided by the hotel):
Located off I-90 at Orange Street exit, near City Center and 10 minutes from the airport, the Red Lion Inn Missoula is close to Missoula MT downtown shopping, restaurants and galleries. Riverfront Park is across the street with walking and biking paths, a tennis court and fishing pond.Our 76 spacious and well-appointed guest rooms feature all the amenities you would expect including, Red Lion's signature plush Sealy pillowtop beds, Eco Fresh Environmentally Responsible Products (ERP), complimentary parking, complimentary wi-fi, seasonal outdoor swimming pool, a fitness facility and valet laundry services. We also offer our guests an outstanding complimentary deluxe continental breakfast and feature 640 square feet of meeting space for groups up to 30.You won't have to go far to find great restaurants, unique shopping opportunities, or even adventure in the great outdoors. Play golf at one of four public courses or fish, ski or hunt. Glacier National Park and Yellowstone National Park are both nearby.Make us your home base as you work or explore our beautiful city. Whether traveling for business or pleasure, the Red Lion Inn Missoula is committed to providing care, comfort and value during your stay. ... more   less 
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Also Known As:
Red Lion Hotel Missoula
Red Lion Missoula
Missoula Red Lion

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