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“FABULOUS SPOT!!”

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Holiday Inn Missoula Downtown
Ranked #16 of 39 Hotels in Missoula
Bismarck, North Dakota, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“FABULOUS SPOT!!”
Reviewed March 28, 2013

O M G this was my first time staying at this hotel and it was absolutely FABULOUS! My room was quiet, even in the morning when most people shower and make lots of noise. The bed was super comfy and everything in the room - fridge, coffeepot, closet, desk, sleeper sofa - provided more comfort than I expected. I was in a 3-day conference, and their conference facilities, restaurant, and bar were also wonderful. And the people, from the front desk to housekeeping, were all incredibly friendly and accommodating. The hotel's location is within easy walking distance to hiking, parks, shopping and restaurants, which was perfect since I was on foot. They also have a shuttle which I used from the airport. I just can't say enough .... this place and these folks MADE my trip to Missoula!

Room Tip: Well, I stayed in a room on the 4th floor faced toward the bridge. I was able to open the window WI...
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  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
2 Thank Paula L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Last_Best_Place, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review, March 29, 2013
Thank you for writing a review of your recent stay on Trip Advisor...we truly appreciate the guest feedback! Our guests love the location of our property - out the front doors is a bustling Downtown with unique shops, restaurants and bars and just outside of our back doors, the tranquil park and river walk. Whether you're staying for business or pleasure, the Holiday Inn Missoula Downtown aims to please! We hope to welcome you back for another relaxing stay in the near future. Again, thank you for your review!
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476 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (113)
Date | Rating
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  • English first
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English first
Level Contributor
110 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed March 23, 2013 via mobile

We stayed in a king size room which was nice - well cleaned and spacious. The staff were friendly and courteous. The layout is a bit weird and we had to walk quite far from front door to room (which when having a dog was inconvenient at best)! The room service was slow - the said twenty minutes for an omelette, it took forty five (maybe some of that time was because of the elaborate hallway system / maze to access our room)!

  • Stayed March 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MTmaven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Last_Best_Place, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review, March 26, 2013
Thank you for your review of the Holiday Inn Missoula Downtown! We pride ourselves on providing clean accommodations and a service-oriented team that truly enjoys treating each guest with TLC during their stay! We appreciate the feedback on your stay with us and I will be sure to discuss your Room Service with our Food and Beverage Director, so she can pinpoint what might have caused the delay, as that is a rarity for Brooks and Browns. Again, thank you for writing us with a review on Trip Advisor... we do hope you'll visit the Holiday Inn Missoula Downtown for a future stay!
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2 reviews
Reviewed March 17, 2013

The front desk ladies were awesome. Megan and Sherry were just darling! My husband and I love visiting Missoula and we always have such a wonderful time. The hotel is right downtown so it's perfect. Thanks ladies, look forward to seeing you soon!

  • Stayed February 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank renee-thomas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Last_Best_Place, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review, March 18, 2013
Thank you for your feedback on your recent stay! We are always happy to hear "shout-outs" to specific staff that you had the opportunity to interact with, so we can commend them on a job well done. Meagan, Cheri, the Front Desk team and myself all look forward to welcoming you back soon!
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Edmonton, Canada
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed March 11, 2013

This hotel was just what we where loooking for...good location so you can walk along the river and very close to restaurants and downtown.Rooms comfortable and like the pillow options!Spa and pool great with good hrs.Also $20 breakfast voucher was great too!

  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank albertatravellers568
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Last_Best_Place, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review, March 13, 2013
Thank you for providing positive feedback on your recent stay! We are happy to hear that you enjoyed your accommodations and the overall Downtown Missoula area. As a full-service hotel, we have an on-site restaurant, Brooks and Browns, that provides our guests with a wide variety of breakfast, lunch and dinner options! You can book a room rate that includes a $20 breakfast voucher (for just a $10 upcharge on your room cost) & kids under 12 eat free with coupons from the front desk. With these two offers, you can help yourself to a quick bite before you hit the road or a nice family sit down before you spend time at the pool or exploring the city! Again, thank you for your review on Trip Advisor.
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MT
Level Contributor
186 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed March 9, 2013

This Holiday Inn is in a great location -on the river/riverwalk, a block from Higgins St., easy to get to off I-90 and easy to get from to anywhere else in Missoula. The room was quiet (could faintly hear train during the day but it wasn't loud enough to wake me up during the night, and I'm a light sleeper). The staff were so friendly and helpful, finding us a quiet room and answering questions about Missoula. The room was average size, up-to-date and comfortable. Having a fridge in the room was a definite plus. The pool is a nice size, the hot tub is HOT, and the sauna was a nice treat. My only complaints would be: no free breakfast and that only 1 of the 2 elevators was working (and it was SLOW, and it broke down briefly one evening -thank goodness there are only 4 floors!). Have stayed here twice now and will definitely return.

  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TMG25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Last_Best_Place, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review, March 11, 2013
Thank you for providing feedback on your recent stay with us! We agree that the Holiday Inn Missoula Downtown is in a perfect Downtown location, situated along the river & walking trails and the bustling Downtown business community. Thank you for noticing that the elevators were slower than normal, as it gives me the perfect segway to announce, in order to provide more up-to-date accommodations, we are reconstructing two brand new elevators, equipped with beautiful granite flooring and wooden panels! While you were visiting, the team was applying the finishing touches on the final elevator, which should be up and running by next week. We hope you enjoy them on your next stay with us and look forward to hearing your feedback on the renovation.
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Bozeman, Montana
Level Contributor
22 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed March 8, 2013

This hotel is in a perfect location in Missoula - one block from the vibrant Higgins Avenue - restaurants, coffee, bakeries, movies, shops - and you can throw a stone in the river from the property. The riverside trail runs right by the hotel. The service is always friendly and the rooms are cheery. Some rooms face the interior of the hotel, which I don't like. I prefer the rooms with a window and view to the outside.

Room Tip: Rooms to the outside (not looking into the interior) are quieter and my preference.
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  • Stayed February 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank MontanaTravelGirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Last_Best_Place, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review, March 11, 2013
Thank you for your feedback on the Holiday Inn Missoula Downtown! We are so lucky to be in a central Downtown location and our guests feel similarly when they are visiting Missoula... we're a stone's throw from the river and walking trails, mere blocks from breweries, dining, shopping & much much more. The Holiday Inn team always knows the local happenings and is happy to help you find your way. We look forward to welcoming you back in the future! Again, thank you for your review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Snohomish, Washington
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed March 4, 2013

My wife and I rolled into Missoula after a 10 hour drive and needed a room that allowed for a big tired dog. The staff (Kala, Cheri and Sarah) were fantastic. They got us a room (included options of riverfront, king bed, etc and included AAA rates. Then they pulled out a map and helped find restaurants that served everything from ribs to Vegan. Friendly, welcoming and helpful don't express my thanks, they even shared information about the University as I have a 17 y/o who is hoping to attend in 2 years. We checked out the room which more than met our needs as the price was very reasonable and the room was very clean. then we headed downstairs for a much needed bar thanks again to our three new friends who also provided a drink coupon. Without hesitation I would recommend the Holiday Inn Missoula Downtown!

Room Tip: Use your AAA rate and get a room that faces the river, spectacular views.
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  • Stayed March 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jason S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
The_Last_Best_Place, Front Office Manager at Holiday Inn Missoula Downtown, responded to this review, March 6, 2013
Thank you for providing us with positive feedback regarding your recent stay at our hotel! We appreciate when guests offer their service perception(s) and we use this information to provide the best service and accommodations in town! A huge benefit that you mentioned and that our guests love us for, is that we are pet friendly. We know that pets are a part of the family... even when traveling! We hope that you will visit us again and we sincerely thank you for submitting your review!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Missoula Downtown

Property: Holiday Inn Missoula Downtown
Address: 200 S Pattee St, Missoula, MT 59802-4467
Phone Number:
Location: United States > Montana > Missoula
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#14 Business Hotel in Missoula
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Missoula Downtown 3*
Number of rooms: 210
Official Description (provided by the hotel):
The Holiday Inn Missoula Downtown is located in the heart of Missoula, Montana, nestled against the scenic Clark Fork River. We offer superior hotel rooms & suites for guests, whether you are in Missoula on business, a family vacation or for a special occasion. Enjoy an extensive list of fabulous hotel services, from our indoor pool, hot tub and sauna, to a cutting-edge fitness center and full-service business center. Brooks & Browns Bar & Grill, our on-site restaurant and lounge, is a destination hot-spot for guests and locals alike.Are you planning a wedding, special event or business meeting in Missoula? Take advantage of our spacious meeting and event facilities and our expert services, including professional catering. For wedding parties, the Holiday Inn Missoula Downtown offers an exquisite atmosphere adjacent to the scenic Bess Reed Park, along with superior accommodations...perfect for the bride and groom and their guests!At the Holiday Inn Missoula Downtown, you’ll be close enough to participate in the most popular outdoor activities and exciting local events, no matter the season! You can walk or bike alongside the Clark Fork River, just a stone's throw from our back doors, or travel just a few minutes to the Blackfoot or Bitterroot Rivers for world-class fishing. Enjoy outstanding Montana hospitality, a perfect location and exceptionally comfortable accommodations at the Holiday Inn Missoula Downtown! ... more   less 
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Also Known As:
Holiday Inn Missoula Downtown At The Park Hotel Missoula
Missoula Holiday Inn

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