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“Broadway Inn--Clean and Competent”

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Broadway Inn Conference Center
Ranked #34 of 39 Hotels in Missoula
Bozeman, Montana
Level 1 Contributor
3 reviews
“Broadway Inn--Clean and Competent”
Reviewed July 30, 2013

I travel to Missoula often, but had never stayed at the Broadway. I was surprised that, in comparing it to nearby accommodations, it was both comfortable and a great value. Competent staff and location are great for visiting. Look forward to staying there again.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WMuhlenfeld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review, September 4, 2013
Thank you for taking time to share your experience!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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223 reviews from our community

Traveler rating
    54
    68
    39
    27
    35
See reviews for
87
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (47)
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English first
Boise
Level 4 Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 26, 2013

We stayed three nights over the Fourth of July weekend, 2013, and we very pleased. We visit Missoula often, have stayed a variety of places, but this is our new favorite. Very friendly staff, and breakfast just right. A great value.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimLBoise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review, September 4, 2013
I'm so glad you enjoyed staying with us, we look forward to hosting you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
5 reviews
4 hotel reviews
Reviewed July 20, 2013 via mobile

We arrived late in the evening on a last minute overnight stay. Most of the hotels in the area were booked up. The Broadway Inn also had no vacancy. Anna was the front desk receptionist and she got a room cleaned for us that just became vacant. Anna and all the staff were wonderful to us. Rooms were clean and beds comfortable. I would only recommend new pillows in the rooms and to shampoo the carpets by stairways. Other than that the hotel and staff were great.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jorgeepage
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review, July 22, 2013
I'm glad Anna was able to get a room ready for you quickly. I agree that she does a wonderful job with customer service, we are lucky to have her on our team!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Wirral, England
Level 4 Contributor
28 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed July 9, 2013

We stayed here as a 1 night stopover en route from Waterton to Dillon in June 2012.

The location was good, on the main road, near the airport (not that that was any use to us), a short drive to Big Sky Brewery (which was of use to us!). There was plenty of free parking out front of the hotel.

There was not much to do or many places to eat around the direct vicinity of the hotel but that did not matter to use as we were just using it as a stopover.

The room was excellent, could not fault it. Reception staff were friendly.
The breakfast was good too.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JRP789
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review, July 22, 2013
I'm glad you enjoyed your stay, thank you for taking the time to submit a review.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
Reviewed July 8, 2013

We got stuck in Missoula when our car broke down. We had intended to stay here for one night and keep driving, but our car had other plans. The hotel is clean, comfortable and pretty standard as far a budget inn goes, but with a few key upgrades. The free breakfast is good, with some hot items like eggs and waffles. Beds are comfortable. Nice little work out room, nice pool and hot tub and a pleasant little courtyard. The attached bar and grill means you can order drinks and food at the pool, which is a surprising and nice amenity. All in all, a good value and pleasant hotel. The real highlight of this place though is the staff. They have been so kind and considerate to us, offering a discount because the pool was closed for maintenance for an afternoon, helping us get to the airport to rent a car, and just generally being helpful and compassionate with respect to our situation. Sarah, Dave and Megan at the front desk were all really accommodating and friendly, and all the other staff we encountered as well. I would stay here again for sure.

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cactus1977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review, July 22, 2013
I'm sorry that your car broke down, but it is wonderful to hear that you enjoyed your stay. It is especially nice to hear such great things about our staff. I agree that we have a fantastic team that really go above and beyond to improve the experience for our guests!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lethbridge, Canada
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed June 28, 2013

This hotel has been run down. The staff are friendly, the rooms are OK. But the hallways and carpets are stained and give the feeling that the place is not clean.

The rooms are OK but the TV's are at leat 15 years old. The bathrooms are Ok but dated,

The breakfast was average. The staff were very friendly and helpfull.

The owners need to spend some money on upgrading and maintaining this place.

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bikerdenny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review, July 1, 2013
Thank you for taking the time to submit a review. We just replaced the carpets in many of our sleeping rooms and the hallway carpets are next on the list. Our jr. suites and many of our deluxe rooms have wall mounted flat screen tv's, and we add more each year. I am glad to hear that you found our staff to be friendly and helpful, I will be sure to pass along your kind words.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kalispell, Montana
Level 5 Contributor
65 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed June 28, 2013 via mobile

I stayed here years ago and thought it was terrible. When we booked with Hotwire and it came up as this hotel, I was hopeful the place had been updated. Not a chance! It smells terrible, slightly like a smoking room, stains on the carpet, super soft beds. The downtown corridor is 20 times better!

  • Stayed June 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MT_Melody
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BroadwayInnMissoula, General Manager at Broadway Inn Conference Center, responded to this review, July 1, 2013
I am terribly sorry that we did not meet your expectations, we have a wonderful team that works very hard to provide clean, comfortable accommodations at a reasonable price. Additionally, we utilize the Ecolab air quality program to ensure a quality guest experience. Again, I am sorry that we fell short in meeting your expectations and I hope that if you choose to stay with us again we improve on that experience.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Broadway Inn Conference Center

Property: Broadway Inn Conference Center
Address: 1609 W Broadway St, Missoula, MT 59808-2017 (Formerly Inn on Broadway)
Location: United States > Montana > Missoula
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #34 of 39 Hotels in Missoula
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Broadway Inn Conference Center 2.5*
Number of rooms: 79
Official Description (provided by the hotel):
The Broadway Inn is conveniently located at the corner of West Broadway and Russell Street, just minutes from the airport, Downtown Missoula and the University of Montana. The Broadway Inn Conference Center is a full service Missoula hotel. We offer a complimentary, expanded, hot breakfast each morning for our guests. The Broadway Bar & Grill opens at 4:00 PM weekdays and 11:00 AM on weekends for lunch/dinner along with your favorite beverages. On-site casino. Check out our nightly dining, entertainment and drink specials or try your hand at Keno and Poker "Montana Style" in our casino. During the summer months, cool off in the pool or enjoy our outdoor landscaped courtyard with friends for a cold beverage. Our conference facility is an ideal place for business meetings, conferences, weddings, reunions and social events. Whether you are having a banquet or a business conference, requiring simplicity or the latest audio visual presentation, the Broadway Inn Conference Center is by far the best value of all Missoula Hotels. We pride ourselves on being a family and pet friendly lodging facility. Inquire as to the fees and availability for pets. ... more   less 
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Also Known As:
Broadway Hotel Missoula

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