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“Excellent facility and staff”

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Best Western Plus Grant Creek Inn
Ranked #1 of 39 Hotels in Missoula
Certificate of Excellence
ohio
Level Contributor
31 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Excellent facility and staff”
Reviewed June 26, 2014

We were traveling on a vacation with our 13 year old granddaughter and we all enjoyed the facility. The room was very clean. The view from the room was great. The wifi was excellent( always a concern of a 13 year old.and her grandpa). The braeakfast was one of the best of a 15 day trip.

  • Stayed June 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Review collected in partnership with Best Western

Helpful?
Thank MainemanOhio
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Manager at Best Western Plus Grant Creek Inn, responded to this review, June 27, 2014
MainemanOhio,

Thank you for reviewing your recent stay on TripAdvisor. I'm so happy to hear that both you and your granddaughter enjoyed your Montana trip. I will be sure to pass along your compliments to all of our staff, and especially the breakfast crew!

Thank you as well for your comments on our Wi-Fi, we recently upgraded our speeds & capabilities, and I'm happy to hear that even in the busy summer months, the speed and reliability is well-reviewed. Enjoy the rest of your summer and please come back soon!

Warm Regards,
Whitney K
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (137)
Date | Rating
  • Dutch first
  • English first
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English first
Helena, Montana
Level Contributor
115 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed June 25, 2014

Located just right off the Reserve Street exit, this is a great hotel for travelers. We stayed there the night before an early flight and took advantage of their free airport shuttle. The beds are huge and so comfortable. I really appreciate a room that has a sink outside as well as inside the bathroom. Perfect when two people are trying to get ready in the morning..The hotel has a pool, workout equipment, laundry and great buffet breakfasts! Wonderful staff and right across the parking lot is a Starbucks!

  • Stayed June 2014, traveled with friends
    • Value
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Helpful?
Thank groupleader45212
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Manager at Best Western Plus Grant Creek Inn, responded to this review, June 26, 2014
Groupleader45212,

Thank you so much for taking the time to review your recent stay on TripAdvisor. I am so pleased to hear that our staff provided excellent service, and that you found your room comfortable and relaxing. We are thrilled that you selected us for your hotel of choice in Missoula, and we very much look forward to seeing you again soon!

Warm Regards,
Whitney Kembel
Assistant General Manager
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2 reviews
Reviewed June 25, 2014

We were so pleased with this hotel. The breakfast buffet was attractively displayed and the food was excellent. Another thing we particularly liked was the pod on the night stand with 4 plug/USB ports for all my devices. They had it all covered. Overall, it was a very good experience.

  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank abbottcove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Manager at Best Western Plus Grant Creek Inn, responded to this review, June 26, 2014
Abbottcove,

Thank you for this kind and thoughtful review! I am also excited about the new multi-plug outlets on our desks & nightstands. With all the devices we travel with these days, it is incredibly frustrating to dig behind furniture pieces to find the appropriate outlet! It is our goal to provide accessible multi-outlet access across the room.

I'm also glad that you found our breakfast attractive and delicious. We will continue to work to present high-quality and varied menu items.

Please come back and see us soon!

Warm Regards,
Whitney K
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Burnaby
Level Contributor
3 reviews
Reviewed June 23, 2014

We stayed here on way to Yellowstone. Were so impressed, we went out of our way to stay there on the way home. Friendly, accommodating staff. Clean, spacious, comfortable, well-equipped rooms. Everything worked. Excellent breakfast. Reasonably priced (less than substantially inferior motels). Definitely a 'PLUS' property in every sense of the word!

Room Tip: With the elevator, every rooms a good one.
See more room tips
  • Stayed June 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank Brian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Manager at Best Western Plus Grant Creek Inn, responded to this review, June 26, 2014
Dear Brian H,

What a great review for our staff to read! I'm so pleased that you found our hotel to be "Plus" in every sense of the word. We promise to continue working to ensure we meet every traveler's need, every time. Thanks again, and we look forward to seeing you next time you're in Missoula!

Warm Regards,
Whitney K
Assistant General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Nanticoke, Pennsylvania
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed June 23, 2014

I can't find a negative--the room was super clean, the staff were great, the pool was clean and atmosphere relaxing and breakfast was fine The price was reasonable and the location was convenient-- thanks!

  • Stayed June 2014, traveled solo
    • Value
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Helpful?
Thank 56vicki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Manager at Best Western Plus Grant Creek Inn, responded to this review, June 26, 2014
56vicki,

Thank you for visiting us all the way from Pennsylvania! I'm so pleased to hear you found our hotel comfortable and relaxing. Montana is a wonderful place to visit, we hope you'll come see us again very soon!

Warm Regards,
Whitney K
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Stockton, United States
2 reviews
Reviewed June 23, 2014

This hotel put a smile on our faces during our whole stay. The people bent over backwards to be of assistance, The room was lovely, had everything we wanted, fridg, microwave, two sinks! And the beds were heavenly The breakfast was everything you could want, eggs, sausage, waffles, fresh sweet rolls, yogurt, beautiful arrangement of fresh fruit, too many items to mention. You MUST try Best Western Plus! You won't be disappointed.

  • Stayed June 2014, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Christina D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Manager at Best Western Plus Grant Creek Inn, responded to this review, June 26, 2014
Christina D,

Thank you so much for this 5-Star review! I will be sure to share it with all of our staff. We truly think of our guests like family, so I'm thrilled to hear when our guests feel the same way!

Reviews like this mean so much to us. Thanks again Christina, and we are very much looking forward to your next visit!

Warm Regards,
Whitney K
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kalispell, United States
2 reviews
Reviewed June 23, 2014

It was great. It was pleasant and we will stay again in the very near future. The breakfast was great and very nutritious. It is easily accessible off the interstate. There is a walking trail close by that is great for exercise and just to see things. Starbucks and Mackenzie River Pizza is right there as well as a gas station and convience store right there. Some restaurants are in walking distance along a nice path. We had a suite which was spacious and very comfortable. All staff was super friendly and very willing to help. We were given a courteous call after a few minutes in our room to see if is was acceptable and it was.

  • Stayed June 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Almae B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BestWesternMissoula, Manager at Best Western Plus Grant Creek Inn, responded to this review, June 26, 2014
Almae B,

Thank you for choosing us during your recent trip to Missoula. I'm so happy to hear you enjoyed our hotel, and found the surrounding area enjoyable. It was our pleasure to have you as our guest, and we very much look forward to your next visit!

Warm Regards,
Whitney K
Assistant General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Plus Grant Creek Inn

Property: Best Western Plus Grant Creek Inn
Address: 5280 Grant Creek Road, Missoula, MT 59808-1492
Phone Number:
Location: United States > Montana > Missoula
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Romantic Hotel in Missoula
#1 Business Hotel in Missoula
#1 Family Hotel in Missoula
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Best Western Plus Grant Creek Inn 2.5*
Number of rooms: 126
Official Description (provided by the hotel):
Near many area attractions, businesses and eateries, a restful retreat or productive business trip await you at this recently renovated Missoula hotel. Just three miles from downtown, you can easily find fine dining and unique shops while staying at this Missoula hotel. With many charming attractions nearby - Missoula Smokejumpers Visitor's Center, Carousel-Dragon Hollow Park, Larchmont Golf Course and Montana Snow Bowl Ski Area - you're sure to find something for everyone. Montana Rock Creek, Glacier National Park and Garnet Ghost Town are also can't miss attractions.You're ensured a productive work trip when staying at this Missoula hotel, as Saint Patrick's Hospital, the Department of Natural Resources, Western States Insurance, Rocky Mountain Elk Corporation, Washington Corporation and Institute of Facial Surgery are all within five miles or less. With University of Montana only eight miles away, visiting the area's students and faculty is a breeze.Feel right at home in the comfortable, spacious rooms at this Missoula hotel. All rooms offer cable or satellite television with Pay-per-view, free Wi-Fi, a microwave, a refrigerator, a desk and much more. ... more   less 
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Also Known As:
Best Western Plus Grant Creek Hotel Missoula
Best Western Missoula
Missoula Best Western

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