We found this hotel as drive by off the highway. The outside of the facility was beautiful and the inside corridors were even more luxurious. The hotel was very busy the afternoon we stopped it. They gave us a queen size bed room and after a long day of traveling we wanted to relax and upon turning back the sheets, it was full of black hair. The front desk staff was very apologetic, professional and friendly. They immediately changed our room for us but we decided to upgrade to a jacuzzi suite. Once again, there was black hair on the sheets. We were so exhausted and the front desk was insanely busy that I had to turn the sheets over and cover them with another blanket. We enjoyed in private jacuzzi in our room but the room was very over priced. We found it odd that the hotel jacuzzis were out in the open in the lower floor corridor. No privacy whatsoever. The pool was open late and crowded with rowdy teens/children. The morning breakfast was mediocre and the pancake/waffle maker was broken. There really isn't a designated place to eat, find a table and chow down, even if it belongs to the person who rented the room it's in front of! When we checked out the following morning we advised the day staff of the hair incident once again, they were not kind like the afternoon shift and only offered us a $15 discount, which was really humiliating. We will never stay at his hotel in this location again. The housekeeping staff really needs to learn some cleanliness!
- Official Description (provided by the hotel):
- This is Montana! Experience Missoula's finest hotel featuring a large indoor atrium with handcrafted log balconies, indoor waterfall, indoor pools, 5 hot tubs, 10 jacuzzi suites, free expanded breakfast, great exercise room, game room and business center. Our rooms feature 42" or 50" flat screen TVs, luxurious pillowtop mattresses, coffee makers, refrigerators, irons & boards, microwaves and free wireless internet. ... more less
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- Also Known As:
- c`Mon Hotel Missoula
- Cmon Inn Missoula