Stayed with my family in the kids suite for one night while eastbound across the country. We arrived after the 3pm check in and were not able access our room for almost three hours because we were told it was not ready. The front desk staff were very accommodating and suggested things to do in the Missoula area while we waited. The manager took the extra step and reduced the room rate due to the delay. The staff and manager really took customer satisfaction seriously and I was very impressed. I would stay here again.
- Official Description (provided by the hotel):
- Conveniently located near the University of Montana and the Missoula International Airport the new Holiday Inn Express & Suites is a great choice for your lodging needs. Just off the Reserve St. strip, near many of Montana’s Prominent Businesses, and countless local attractions, you will find the beautiful new Holiday Inn Express & Suites. Many of our business travelers find our close proximity to such locations as Rocky Mountain Elk Foundation, Boone & Crocket Club, Washington companies, Community Medical Center, Direct TV and Roseburg Forest Products to be very useful. While staying in Missoula, many of our leisure guests enjoy visiting Carousel for Missoula the Missoula Art Museum and the Smoke Jumpers Visitor Center. There are always special events going on in downtown Missoula as well. Some of the great amenities our guests can enjoy during their stay are a spacious board room that seats up to 14, a business center and free Wi-Fi. If your stay is not work related then you may enjoy taking a dip in our indoor, heated pool and whirlpool, or playing Xbox Kinect in our open game room. There are laundry facilities on site and every guest enjoys a great, complimentary Express Start Breakfast in the morning. When you are ready to check out, there is complimentary shuttle service to take you to the airport. Everything you need for your stay is right here at your new Holiday Inn Express & Suites. Don’t forget to make those reservations today. ... more less
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- Also Known As:
- Holiday Inn Express Missoula Hotel Missoula