First, this is NOT in any way a lodge. It's a former Hawthorne Suites, and the term "suites" is a stretch at best. The new owner has the arrogance to paint "Missoula's Finest Hotel!" on his company van. So, what is this place, a lodge or a hotel?? Well, it's neither. Its a motel and an average one at best. It's not even the best on Airway Blvd, let alone in Missoula. The room was just okay. We had three complaints: The window was permanently blocked from opening more than a few inches, the sound insulation between rooms was inadequate (we could hear someone coughing in the next room, and the queen bed had only one night stand and accompanying lamp The room was plenty large enough to accommodate night stands and lamps on both sides.... The breakfast was almost mediocre, what you'd expect at a mid-priced chain motel.... But what I fail to understand is an owner's insensitivity by insisting on imposing his radical political beliefs upon all his customers by forcing feeding them Fox News during breakfast. When I asked the front desk clerk, assistant general manager Casie Reich, if she would change the channel to a station that did not have a political agenda, I was told that the owner had the television locked on Fox News and that she could not change it. To her credit, she used her good common sense and understanding of what customer service actually means and did the what she could to temporarily resolve the situation. She turned off the television. This place has a narrow minded, confused owner who desperately needs to learn from his hired help.
- Official Description (provided by the hotel):
- StoneCreek Lodge is Missoula's Finest Hotel. Enjoy all the amenities of home and experience consistency, quality and comfort when you stay with StoneCreek Lodge Missoula. At Missoula's premier hotel, you can always feel closer to home, whether you are away for one night or several. We feature 101 spacious suites with full or efficiency kitchens, flat screen HD TVs, and luxurious bedding with pillow top beds. Get your day started right with our complimentary full hot breakfast buffet each morning. As the closest hotel to the Missoula International Airport, we are pleased to offer free airport shuttle, and stay & fly services to all of our guests. Business and leisure travelers alike will benefit from the free wireless and ultra high speed internet access offered in our rooms as well as appreciate the on-site business center, 24/7 convenience store, gift store, fitness room, and our indoor mineral pool and spa. StoneCreek Lodge Missoula is western-style luxury in a 100 percent smoke free environment. Our banquet facilities include a state-of-the-art executive boardroom as well as two spacious meeting rooms. In addition, we offer two remarkable executive suites each with over 1000 square feet of living space! We are located next to Big Sky Brewery. Please visit our official website for more information. ... more less
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- Also Known As:
- Hawthorn Suites By Wyndham Missoula Hotel Missoula