We routinely stay at choice hotels because they are ordinarily clean, quiet, and reasonably priced...but also because of the generous points system. This property was no different...but was especially pleasing because of the Lead Desk Agent...a woman named Cherie.
I left my cell phone in the room, and did not miss it until I was hundreds of miles away, near the North Dakota state line. I decided to make contact at a later date to see if it had been discovered by staff, which it had. I learned that the desk agent in question had tried my alternate (home land line), but there was not one at home as we were travelling. When I arrived back home three weeks later I found that not only had Cherie called...but had also sent a hand written letter offering to mail the phone back to me.
Having left items at motels in the past and had less-than-enthusiastic assistance by motel proprietors and staff, I found Cheri's gracious assistance to be well above the norm. That, combined with the nicely kept and pleasant property will mean regular stays at this motel on my future trips through Missoula.
- Official Description (provided by the hotel):
- The Econo Lodge hotel in Missoula, MT is located off of Interstate 90, exit 101 and near U.S. Highways 12 and 93. This pet friendly hotel offers free continental breakfast, free WiFi, guest laundry facilities and indoor hot tub. It is minutes away from the Missoula International Airport and near the University of Montana, St. Francis Xavier Church, the Missoula Art Museum and Fort Missoula. Take a drive out to popular attractions like the Montana Snowbowl, the Garnet Ghost Town and Lolo Hot Springs. Book your stay today at the Econo Lodge hotel in Missoula, MT! ... more less
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