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Best Western War Bonnet Inn
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Reviews (258)
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All reviewssoupcookiesbusy streethot tub and saunauntil pmwalking distanceroom was cleaninternet speedenjoyed our staywaffleswould stay here againparking lot islong driveup to dateexercise roomstaff was friendlyafter a long day
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209 - 214 of 258 reviews
Reviewed November 5, 2013

Clean, comfortable rooms. Dog friendly.Hot breakfast provided and the eating area is very clean and well maintained. Hot soup was available the night we checked in which was very nice to take the chill off before going to sleep. Not very much green space available in the area for dogs to go out. Park outside your door.

Room Tip: dog friendly
  • Stayed: October 2013, traveled with family
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Thank T M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarBonnet, Manager at Best Western War Bonnet Inn, responded to this reviewResponded December 19, 2013

Thank you very much for your comments. We are pleased to hear you had a wonderful stay at our hotel. We are always pet friendly and we look forward to your next visit to the Best Western War Bonnet Inn in Miles City, MT.

Kishor Shah
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 16, 2013

Easy to find and close to shopping and many restaurants. Bed was very comfortable and the room was very clean. Only downside was truck noise, but that ceased after 10 p.m. Breakfast was hot and well presented.

Room Tip: No elevator so ask for the ground floor.
  • Stayed: October 2013, traveled solo
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Thank Beef_JerkyWinnipeg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarBonnet, Manager at Best Western War Bonnet Inn, responded to this reviewResponded October 18, 2013

We are very pleased you had a good experience at Best Western and hope to see you again if your travels bring you back to Miles City, Montana.

Joanna Bair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 6, 2013

This is a 1960s design motel, two stories, narrow exterior walkways and no elevator to reach the second floor. The walkways are decaying concrete and in the morning were partial blocked by cleaning carts and used linen. The rooms were not particularly clean and the exterior walkways and parking area were dirty. Fixtures are older and showing signs of wear. WiFi worked and is free. Did not sample breakfast.

Stayed: September 2013, traveled with family
Thank a2djs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarBonnet, Manager at Best Western War Bonnet Inn, responded to this reviewResponded October 18, 2013

We are very sorry you had a less then satisfactory stay as we learn from every guest we want you to know we are correcting the issues you brought to our attention and hope you will give Best Western a second chance as we do care about our guests and their needs .

Joanna Bair
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 26, 2013

To get to our room we had to walk over piles and bags of laundry, weave through smoking staff members, and walk up a flight of stairs to get to our room. Our room smelled like smoke, due to the staff members smoking on the stairs. We couldn't open our windows or doors because it would have made it worse. This happened EVERY time we went up to our room. Best Western, please have your employees smoke somewhere else! Can you find a better location for clean / dirty laundry, so that your hotel guests are not stepping over them? We thought this was totally unprofessional! Also, when we returned from dinner, the parking lot was full. We had to park on the street around the corner from hotel. Not very convenient.

  • Stayed: August 2013, traveled on business
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Review collected in partnership with Best Western
Thank Brady G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WarBonnet, Manager at Best Western War Bonnet Inn, responded to this reviewResponded December 19, 2013

I am extremely moved to read your comments about your stay at Best Western, Miles City.MT
I would like to assure you that I have taken immediate steps and there is no more smoking out side rooms.
I have personally spoken to our Housekeeping staff to be more careful and not to leave
laundry in corridor >
I would like to apologize for the inconvenience.
Kishor Shah
Marketing Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 18, 2013

Desk staff had to yell at the housecleaning cleaning staff to pick up the pace and do there job. Housecleaning crew seemed unprofessional. Maybe all the professionals left for the North Dakota oil field hotels and more $$$.
The parking lot was tight with small space's. Not good in Truck country.
The $100.00+ rate was to much for this dated property.
Breakfast was not fully prepared and ready at 6am. We were glad to leave BW War Bonnet Miles City in the rear view mirror.

Room Tip: Ice machine up the stairs 2nd floor.
  • Stayed: August 2013, traveled with family
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Thank Michael B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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