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“Clean, comfortable and quiet”
Review of Sleep Inn & Suites

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Sleep Inn & Suites
Ranked #2 of 10 Hotels in Miles City
Certificate of Excellence
GreenLeadersPlatinum level
Saint Paul, Minnesota
2 reviews
“Clean, comfortable and quiet”
Reviewed August 7, 2013

The best off-the-interstate hotel I've found throughout Eastern Montana. Our room was clean (both the sleeping area and the bathroom), comfortable (two queen beds that provided a great night's sleep) and quiet (we were in a corner room and did not hear a peep from hallway traffic or neighboring room). There is a small, clean workout room and a small indoor swimming pool with an outdoor seating area (very small outdoor area but kudos to them or even providing it). Thank you Sleep Inn & Suites for showing that an interstate hotel can provide weary travelers with cleanliness, comfort and exceptional front-desk service.

Stayed August 2013, traveled with family
Helpful?
Thank i_heart_driving
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad R, General Manager at Sleep Inn & Suites, responded to this review, August 16, 2013
We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued customers and appreciate your continued patronage. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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206 reviews from our community

Traveler rating
    149
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See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 5, 2013 via mobile

Great overnight stay. Room was spotless staff was friendly upon arrival after a long drive front desk offered instructions on nearest restaurants. Awesome! Wish we could have had that hotel in rapid city!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Heidisboys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad R, General Manager at Sleep Inn & Suites, responded to this review, August 6, 2013
Thank you for the fantastic review and wonderful comments! The staff and I are so glad you decided to give us a try. We look forward to seeing you again soon.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
62 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 3, 2013

We were traveling through Montana late one night and decided it was time to turn in, so we searched (somehow we got service in the middle of Montana) for the closest hotel. Our TripAdvisor search came up with this one. Being very devoted Holiday Inn Express clients, we were a little reluctant, but it got excellent reviews here. And they were not wrong.

Oh. My. Gosh! I don't even know where to start. This hotel "miles" from anywhere is a diamond in the rough. It's fairly new we were told. It is clean, quiet (a huge plus) and the beds!!! Holy cow! We did not want to get out of our beds. They were that comfortable. The continental breakfast was excellent, as well, and they have coffee 24/7.

We ended up breaking down in this city and stayed 2 nights here. The staff at this hotel, especially Amber, was SUPERB! Amber was the best!!! Thank you, Amber!! You deserve a bonus for everything you did for us. THANK YOU, THANK YOU, THANK YOU! They extended our stay until 2:00 the day of check out. Our vehicle wasn't ready yet, but they said we were more than welcome to hang out in the main lobby, which was fine with us. There was everything in that lobby that was in our room (except the beds), plus coffee. :-) They were very accommodating and helpful to us in our situation.

Thank you, Sleep Inn & Suites, if we are ever through Montana again, we will definitely be visiting.

Room Tip: Request the room with pillow top mattresses.
See more room tips
  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dibella32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad R, General Manager at Sleep Inn & Suites, responded to this review, August 6, 2013
Thank you for all your kind words, here at the Sleep Inn & Suites we strive to give our guest a top value for their stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatchewan
Level Contributor
40 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed August 2, 2013

This hotel was a fantastic find in Miles City. The hotel was recently built and has a modern decor. I was actually surprised when I walked in because the lobby looked fairy high end.

Rooms are super clean, a good size, and come with a fridge and microwave. The beds are so comfortable. There is a nice walk-in shower, but no bathtub (so not great if you have really little kids).

Free cookies are available in the lobby which our son loved.

The pool was pretty small, but nice and warm. There is also a small hot tub. We had it to ourselves for a bit which was great. After three more families came in, it got a little cramped.

The hotel was very quiet, staff were very friendly, and check in and out was quick.

I would absolutely recommend this hotel! Best Sleep Inn I've stayed at.

  • Stayed July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MonkeyG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad R, General Manager at Sleep Inn & Suites, responded to this review, August 6, 2013
Thank you, for choosing the Miles City Sleep Inn & Suites. We strive to give our guest the best possible stay every time. We appreciate all the kind words
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bismarck, North Dakota
Level Contributor
291 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
Reviewed July 29, 2013

Stayed recently for two nights. Nice quiet room with a refrigerator and microwave. Great bath - big with fluffy towels. Breakfast was nice but the lady who took care of it was teriffic. Front desk too.

  • Stayed July 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gshore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad R, General Manager at Sleep Inn & Suites, responded to this review, August 6, 2013
Thank you for your wonderful review! We are so glad you found us to be above average and recommendation worthy. We look forward to serving you again in the near future!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oak Grove, Minnesota
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed July 28, 2013

The staff here are the best! We had to stay an extra night to get our truck fixed and the staff were very helpful in finding some one to service the truck. I would stay here again. Very clean rooms.Thank you so much!

  • Stayed July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pfrisk4458
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad R, Front Office Manager at Sleep Inn & Suites, responded to this review, August 6, 2013
We are delighted you enjoyed your stay with us and thank you for the feedback! It is wonderful to hear from our valued customers and appreciate your continued patronage. We look forward to seeing you again soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver, Washington
Level Contributor
111 reviews
97 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed July 28, 2013

I agree with other reviewers in their assessment of the best in city. However the town is so lacking that it is not much of a rec, is it ?
Miles City is the Fort Stockton of Montana..ie nothing for 200 miles either way so if you need to get off the road... stay here. They will provide a fair priced room that is almost new and fast friendly service, easy parking, near expressway and gas up and all the seedy gambling parlors you could ever want up and down the street. The breakfast was so-so but ready at 6am so that early birds could get going.
I would rec this hotel if you cannot avoid an overnight in this town.

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jonesyguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chad R, General Manager at Sleep Inn & Suites, responded to this review, August 6, 2013
Thank you for taking the time to write your review on trip Advisor we value all the feedback from our guest. That way we can learn what we’re doing right and wrong and improve on both.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn & Suites

Property: Sleep Inn & Suites
Address: 1006 S Haynes Ave, Miles City, MT 59301-5726
Phone Number:
Location: United States > Montana > Miles City
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool
Hotel Style:
Ranked #2 of 10 Hotels in Miles City
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 90
Reservation Options:
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