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“Wonderful!”

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Hilton Garden Inn Kalispell
Ranked #5 of 20 Hotels in Kalispell
Certificate of Excellence
Chicago, Illinois
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Wonderful!”
5 of 5 bubbles Reviewed November 8, 2012 via mobile

I was in Kalispell for a day on business and was a little worried about hotels. I did not see any of the normal full service locations that I typically like. I am also not a Hilton fan so I had low expectations of this facility. All I can say now is, I would never stay anywhere else! What a treat! From the minute we pulled up and took in the wonderful architecture to the warm foyer to the great restaurant and bar to the rooms... Everything was an experience. The attention to detail was fantastic and well appreciated. Cookies and water in the lobby was a nice add. Very friendly and helpful front desk too. I would rate the Hilton Garden Inn on par with some of the nicer big resort 4 star hotels.

Take some time to eat in the restaurant or bar. if you eat in the restaurant, you can actually see your dinner being prepared which was a little fun. The hotel appeared to be near the end if the Main Street but the town is small so you can get anywhere quite quickly. Lots of nice interesting shops. There was a Western shop that had a huge antique store in the basement which is worth a visit. I forget the name but everyone will know it if you ask.

Stayed November 2012, traveled on business
Helpful?
Thank Patrickrps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denaley, General Manager at Hilton Garden Inn Kalispell, responded to this review, November 13, 2012
Thank you for taking the time to share your experience of your stay with us. We always appreciate the feedback and enjoy sharing it with our team. It's great to hear how impressed you were with our hotel, restaurant and staff. We are truly lucky to have a beautifully appointed hotel with just about every amenity you would want and enjoy providing excellent customer service to go along with it. I am equally happy to see you consider Hilton wherever your travels may bring you next. If returning to Kalispell in the future we would certainly enjoy being your host again.
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619 reviews from our community

Traveler rating
    327
    191
    54
    31
    16
See reviews for
159
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135
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (68)
Date | Rating
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English first
Littleton
Level Contributor
60 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
4 of 5 bubbles Reviewed November 4, 2012 via mobile

We stayed here for 5 nights and everything was great, breakfast great, staff helpful, workout room great, clean room, and nice large spaces. The only problem was on the Saturday night we were across from the smoking rooms and we could smell the smoke in our room and all down the hall. It smelled like we were smoking. I would stay here again as I love the location, and all the services, I would just make sure I was not across from the rooms where smoking was allowed.l

Stayed October 2012, traveled with family
Helpful?
Thank Canadafun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denaley, General Manager at Hilton Garden Inn Kalispell, responded to this review, November 6, 2012
Thank you for choosing to stay with us, we appreciate hearing how your experience was as a guest of ours. I am happy to read how well our team did and they too will be glad to hear it. I apologize for the strong smoke smell, having said that we did have two roof top exhaust fan motors not working which impacted the exhaust of smoke from the smoking rooms. We just recently replaced the fan motors and the air is being circulated as it should and has made a tremendous difference. I am glad that you will consider us in the future and look forward to seeing you then.
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Calgary, Canada
Level Contributor
26 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed October 24, 2012

I have stayed at several Hilton Garden Inns, and have been very pleased. I have rated most of them higher than the other Hilton family of hotels. This hotel was probably the cleanest hotel room I have ever stayed in, I have travelled solo on every continent, and in over 55 countries, and have stayed in many horrible and filthy hotels. Even the fridge, microwave, and coffee pot all looked new and were spotless. The lobby was nicely decorated with a local theme, and the front desk staff allowed a small family party to be held there, complete with beer, so they would not disturb guests by having a room party. The attached bar and casino were visited nightly, beer and highballs are free when gambling, too bad it was not busy. The only problem I had was the pillowtop bed was too soft, even on firm, for my back, so I had an early checkout. Congrats!

Room Tip: Ask for a higher floor, away from the airport, and not above the pool.
See more room tips
  • Stayed October 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank traveljo1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denaley, General Manager at Hilton Garden Inn Kalispell, responded to this review, October 29, 2012
Thank you for commenting on your recent stay with us, we appreciate the feedback and enjoy reading how our guests feel about our hotel and service. I am pleased to hear how clean you thought our hotel is. Our housekeeping department works diligently to keep a clean hotel all throughout. In fact the cleanliness scores (as rated by guest surveys) ranks in the top end of our region and beyond for Hilton Garden Inn and has scored 100% in Hilton Quality Assurance Inspections over the last 2 years. We have a great leader and team in the housekeeping department who will enjoy hearing what you have shared. Thank you for choosing to stay with us and we hope to see you again in the future.
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Hinckley, England
Level Contributor
41 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed October 5, 2012

We've stayed at Hilton Garden Inns before and this gave us the usual good experience. There was a spacious, comfortable room with a safe and a fridge, but it was a little dark.
The hotel backs on to a small airport but it was not a problem. There are both good liqor and food stores right next door to the hotel.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arnoldo33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denaley, General Manager at Hilton Garden Inn Kalispell, responded to this review, October 8, 2012
Thank you for choosing to stay with us and furthermore comment about your stay. We strive to make every experience excellent and enjoy reading how we are doing. I am glad to hear that we continue to provide consistent service and amenities that you have come to expect from the Hilton Garden Inn brand. We hope to see you again in the future if your travels bring you back to Kalispell.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sioux Falls, South Dakota
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 4, 2012

We are always pleased with these hotels. Our stay was very brief, but still not disappointed. It would have been nicer if closer to intl. airport, but utilizing their shuttle service helped. Rooms little pricey. Very quiet and comfortable, though.

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Susie and Jim L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denaley, General Manager at Hilton Garden Inn Kalispell, responded to this review, October 8, 2012
Thank you for choosing to stay with us on what was a short visit and maybe a little further away from the airport, we truly appreciate your business. I am glad to hear that you are experiencing great hotels with good service throughout our brand, our teams work hard to deliver consistency in everything we do as we know this is a key factor in choosing a hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Eugene OR
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 bubbles Reviewed October 1, 2012

We stayed during a business trip. When our TV cable connection didn't work, it was fixed in minutes. Very clean, modern attractive facility. Large room and complimentary breakfast for members. We'll return again and recommend it to our friends.

  • Stayed September 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gunsonfam
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denaley, General Manager at Hilton Garden Inn Kalispell, responded to this review, October 8, 2012
Thank you for taking the time to provide feedback regarding your recent stay with us and furthermore choosing us as your home away from home. I apologize for the inconvenience of the cable going out and am pleased to hear we responded quickly and fixed it. It's nice to hear how well our team is doing as they always appreciate feedback on how they are taking care of our guests.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minneapolis, Minnesota
Level Contributor
32 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed September 24, 2012

We stayed here one night, while driving through, on our way to Glacier National Park. The rooms were nice, but the staff got quite confused when we checked in after midnight (road trip running behind schedule). Because we showed up late to check-in, they had already put us in the system as a no show, and then had booked me for a 2nd night when we checked in. Very odd system, since they had to call Hilton in the morning and straighten it all out. They did straighten it out, so that was successful, but it was an odd process. The free breakfast was pretty good as well (free for hilton honors members....)

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Affable_Dane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denaley, General Manager at Hilton Garden Inn Kalispell, responded to this review, October 1, 2012
Thank you for sharing your review of your recent visit with us in Kalispell. I am glad to hear you enjoyed your room and complimentary breakfast and apologize for the confusion you experienced upon check-in. I am glad that we were able to get everything sorted out for you before you left us. We appreciate you staying with us and hope you will visit us again if you return to the area.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Kalispell

Property: Hilton Garden Inn Kalispell
Address: 1840 Highway 93 South, Kalispell, MT 59901
Phone Number:
Location: United States > Montana > Kalispell
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Kalispell
#4 Business Hotel in Kalispell
#5 Family Hotel in Kalispell
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hilton Garden Inn Kalispell 3*
Number of rooms: 144
Official Description (provided by the hotel):
Conveniently located near the Kalispell City Airport and 10 miles from Glacier Park International Airport (FCA), the Hilton Garden Inn Kalispell hotel provides complimentary airport shuttle, complimentary WiFi as well as an on-site restaurant, casino, indoor pool and whirlpool, fitness room, 24-hour Pavilion pantry, business center, evening room service, and complimentary parking. All rooms and suites include a microwave and mini-refrigerator. ... more   less 
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Also Known As:
Hilton Garden Inn Kalispell Hotel Kalispell
Kalispell Hilton Garden Inn
Hilton Kalispell

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