We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A pleasure to stay and rest”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Jorgenson's Inn & Suites
Ranked #12 of 21 Hotels in Helena
GreenLeadersSilver level
Reviewed August 19, 2013

We stayed at this inn to help break up a long 16 hour drive back from a family reunion. There was some concerns posted from other reviews about staying in the older building of the complex. We stayed in the older building and had no issues whatsoever. The beds were great, the shower warm and with good pressure and the room was very clean. The room had been remodeled with new paint and carpet as well as a new and quiet AC unit. The furniture was older but clean and in good repair.

As many have said the complimentary breakfast was a treat! The hearty portions filled our family well past lunch on the continuation of our drive. The plate sized stack of pancakes are more than one person can handle and can easily be shared.

The only downside to our stay was its brevity. It would have been nice to enjoy more of the amenities and advantages of location Jorgensen's has to offer.

Room Tip: Very convenient location for interstate travelers. Very clean and economical.
See more room tips
  • Stayed: August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Adam S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review
Reviews (453)
Traveler rating
Traveler type
Time of year
Language

353 - 359 of 453 reviews

Reviewed August 9, 2013

This is a terrific hotel! CLEAN! Comfortable! Great restaurant! The hotel staff could not be more attentive and friendly. We stayed only one night, as we were passing through the area to our final destination, but the entire experience was exceptional. The complimentary breakfast was excellent! A REAL breakfast, served by wait staff! Guest laundry facilities were more than ample and very reasonably priced. VERY convenient. When we visit Helena in the future, Jorgenson's will be the destination for our stay. There's no need to look elsewhere!

  • Stayed: July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank NewvilleTK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this reviewResponded September 9, 2013

Thanks! Great to hear that you were so happy with everything we've done and are doing. We look forward to having you back!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 7, 2013

I've stay at Jorgenson 3 other times and it was great. This time I stay in one of the remolded rooms and I love it. It was very nice. I think the price was great. For $98.00 I think it was worth it. Everyone was so nice and friendly for my whole stay. The compliment breakfast was great.

Room Tip: The Vista Suites.
See more room tips
  • Stayed: August 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kathy L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 3, 2013

We stayed 5 nights while visiting family in Helena. The room was exceptionally clean and roomy. The complimentary breakfast was wonderful - very unusual to get a complimentary breakfast in a real sit-down restaurant and be able to choose from a (limited) variety of menu items. Staff was very friendly. Our stay was very enjoyable. When we visit Helena again, we will definitely stay at Jorgenson's.

  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Cindy R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 2, 2013

This was a good room at a very good price and Jorgenson's is very conveniently located close to the Capitol Mall and the Capitol building complex. It is also located right on HWY 12 and very close to I-15 which places it right at the crossroads of any further travel you might be considering. The complimentary breakfast right at their restaurant clearly exceeds any of the complimentary breakfasts I've had in Helena.

Room Tip: I understand that some of the rooms haven't been updated yet, but I didn't see any. Recomme...
See more room tips
  • Stayed: July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank GOJ1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 1, 2013

We stayed at this hotel for 5 days. The room was clean enough unless you look close. Seems to have been a long time since a "deep cleaning" as there was heavy dust and "stuff" behind the bed table and in corners. The places you see when looking for an outlet to plug in your laptop.

They say they have wireless. But it is not available in the older building. Even though the front desk staff says it has been updated and is working. Being a computer engineer I used some wireless signal processing software and there is no usable signal at the old building. So, you can use the wireless when you are at breakfast, it works there.

We were woken up one morning to the sound of a man power blowing the parking lot! Sadly, I had just washed my car the previous evening and due to the massive dust cloud it was absolutely filthy. Glad I had my windows all the way up. And it sure did get my alergies fired up for the day. Miserable...

I asked at the front desk to speak with the manager about the wireless and power blowing but the young man didn't really seem to much care. He told me the manager keeps pretty busy and sometimes doesn't come in at all. Needless to say, I never did hear from the manager.

They do have one outstanding employee. Ray in the restaurant is absolutely fantastic! If you go for breakfast be sure to ask to sit at one of Ray's tables. A genuinely nice person.

I stayed at this hotel because my other 1st choices were booked. I would be sure to check the other hotels first if I need a hotel in Helena again.

Room Tip: If you want wireless in your room, stay in the main building.
See more room tips
  • Stayed: June 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank William D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JTuckerJr, General Manager at Jorgenson's Inn & Suites, responded to this reviewResponded August 2, 2013

I'm sorry that our employees, myself included, failed you. I was told immediately about the lot cleaner rudely waking everyone up that morning and dusting up everyone's cars. We called your room and tried to make up for it by leaving you $20 for a car wash. We continue to work on the WiFi in that building. Just when we think it's fixed, something else comes up. I'm sorry you never heard from myself or our front desk manager - we weren't avoiding you, just thought we had the issues resolved. I do try to keep myself busy, but I am on property nearly everyday and have never "not just shown up". I would love to know which employee has that perspective. Plus, I wish they felt more entrusted to take care of the guest personally, rather than leave it to management - that is a problem that I am fixing immediately. thank you for your comments. I'm sorry that we didn't offer better service and better communication.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 25, 2013 via mobile

We stayed in a queen suite. Room was well furnished,clean & fresh. The room came with complimentary hot breakfast in the restaurant. The laundry room was clean & covenient. Our stay was very enjoyable & a great value! We would stay again.

  • Stayed: July 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank hdexplorers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Helena hotels
0.2 mi away
Baymont Inn & Suites Helena
1.9 mi away
Comfort Suites Helena
Comfort Suites Helena
#2 of 21 in Helena
412 reviews
1.3 mi away
Best Western Premier Helena Great Northern Hotel
Show Prices
Show Prices
Show Prices
0.4 mi away
Howard Johnson Helena
Howard Johnson Helena
#17 of 21 in Helena
208 reviews
1.2 mi away
Hampton Inn Helena
Hampton Inn Helena
#3 of 21 in Helena
468 reviews
1.0 mi away
Wingate by Wyndham Helena Airport
Show Prices
Show Prices
Show Prices

Been to Jorgenson's Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Jorgenson's Inn & Suites

Address: 1714 11th Ave, Helena, MT 59601-4664
Phone Number:
Location: United States > Montana > Helena
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Helena
#8 Business Hotel in Helena
Price Range: $83 - $129 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Jorgenson's Inn & Suites 2.5*
Number of rooms: 113
Official Description (provided by the hotel):
Located in the heart of Helena's Capitol District, Jorgenson's Inn & Suites offers newly updated rooms offering comfort and convenient amenities including fridges and microwaves. Free WiFi is accessible throughout the property. Rooms in our main building are a bit more updated with executive desks and chairs which help to get work done. Every room rate we offer includes a free hot, served breakfast in Jorgenson's Restaurant. As you can tell from the reviews, the breakfast is a great addition to our valuable service. We offer free shuttle service on-demand to the Helena Regional Airport. We are only a few blocks from the I-15 Capital interchange. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Orbitz, Hotels.com, Booking.com, Priceline, Expedia, TripOnline SA, Cancelon, Hotwire, Cheap Tickets and getaroom.com so you can book your Jorgenson's Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing