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“Where I'll always stay in Helena”

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Jorgenson's Inn & Suites
Ranked #12 of 21 Hotels in Helena
GreenLeadersSilver level
Springville, Utah
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Where I'll always stay in Helena”
Reviewed June 19, 2011

First off, this place is dead easy to find. Whether you're coming into Helena on i-15 or US-12, the hotel has signs you will drive right by. They also have billboards on the way into town that help ("Thru town on US-12" or something like that).

There has always been plenty of parking when I've stayed here; I parked my motorcycle under a light and where it could be seen from my window.

The very nice young lady, Melissa, who checked me in on my last two stays was very cheerful and helpful (even at 3 a.m.!) and seemed to have everything I needed before I knew I needed it (think Radar O'Reilly).

This is not a new hotel, but everything worked, and my room and all areas I saw were clean and in good repair. After riding 500 miles through the rain, all I needed was a hot shower and a comfortable place to sleep inexpensively, and Jorgenson's was perfect for that.

The Wi-Fi worked perfectly, and appeared to be a real Internet connection with upload speeds that allow one to upload photos to sharing sites, etc. Many places I've stayed say they have wireless, but they are just using cable or satellite connections where the upload channel is a modem. Not so with Jorgenson's, thank you!

And last, but certainly not least, the free breakfast was a real breakfast, served by a friendly guy who kept my drink refilled. The French toast I had was about the best I've had anywhere, and the pancakes my friend had were huge-- perfect for that teenage son going through a growth spurt.

In short, this place meets my needs perfectly. I have been trying to think of something relevant that it lacks, but can't think of a thing. About the only thing this place isn't is new and plastic-y.

  • Stayed June 2011, traveled solo
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Xercos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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431 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (124)
Date | Rating
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English first
Lethbridge, Canada
Level 1 Contributor
4 reviews
4 hotel reviews
Reviewed March 11, 2011

My husband and I had decided to take a different route home to see what Helena was like and arrived in later afternoon. We were quite tired and unfamiliar to Helena, so stopped in to book at this hotel. The service at the front desk was not helpful when we requested places to eat - she 'didn't know' - nor were there any brochures about the city's attractions, restaurants or shopping in the lobby or the room itself.

We found the hallways dim and musty but the room itself was clean although very small. It would be adequate for someone wanting to have a bed to sleep in with little else IF the price were reasonable - but certainly not the $97 we paid.

However, we were especially put off by the old, worn sheets which had to be continually pulled back into place and even then, I woke to find myself on the bare mattress - a most unpleasant discovery. The area is noisy - trains, an airplane at 3 a.m. and traffic added to the poor nights experience.

In the morning we decided just to head for Great Falls and 'chalk it up to where not to stay. This hotel needs an overhaul in it's corridors and new mattress pads and sheets to make it even remotely desireable for the weary traveller. For someone who would stay the second night, better beds and pillows, upgraded television, internet services, helpful brochures of the area's attractions and a map to show where those attractons are would be extremely beneficial.

  • Stayed March 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Curls55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
crystalkelly, General Manager at Jorgenson's Inn & Suites, responded to this review, March 14, 2011
I would like to first thank you for bringing the issues you experienced to our attention. I appreciate you taking the time to do so. I am sorry that you experienced any inconvenience while staying here with us and will use the information you have provided to make changes here. Please let me know if there is anything we can do for you now or in the future.
Thank you
Crystal Kelly
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Indiana
Level 6 Contributor
212 reviews
197 hotel reviews
common_n_hotel_reviews_1bd8 140 helpful votes
Reviewed March 2, 2011

A great budget choice. Family owned. Clean. Free shuttle to airport. Close to Capitol. Restaurant has excellent home cooked meals at a great price. Meet local pols at the bar. Free internet computer in the business center. Exterior unit (motel style) your best value. And you can do laundy for fifty cents. Don't give them your Trip Advisor review--a sign at check in offers a free room chance if you do.

  • Stayed February 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 2Midwest
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Canossa, Italy
Level 4 Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed September 25, 2010

We were moving from Yellostone to Glaciers NP and we stopped in Helena just the afternoon and the night. As we didn't book anything we checked availability at the Days Inn first, but it was full booked, so we tried Jorgenson's finding a room available in the third building. We had a suite with queen size bed. Clean, large and comfortable. Breakfast was delicious.

  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AMOK73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
grants pass, OR
Level 3 Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed September 20, 2010

Our room was in the newer building. We had a suite which was a separate bedroom and a kitchenette. The rate was very reasonable and included a coupon for a full breakfast at the attached restaurant. The front desk was friendly and helpful.

  • Stayed September 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank roguemckenzie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Royal Tunbridge Wells, United Kingdom
Level 3 Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed July 22, 2010

The Hotel felt run down and tired. The people in the room next to ours had a headboard that banged against the wall everytime they moved so we had a disturbed nights sleep. The restaurant was closed as it was 4th July weekend so we only got a continental breakfast in the reception area the next day. Poor meal in a local Chinese restaurant both my Husband and I were afraid to eat too much as the food was barely warm.

  • Stayed July 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank HJ1860
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alberta
Level 6 Contributor
102 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed June 3, 2010

Nothing spectacular about this hotel, but it is reasonably priced (especially because other hotels in Helena are over-priced!). It is clean and comfortable. Rooms - especially the suites are spacious.
The swimming pool area was a little nasty - needs some serious upgrades. Pool itself was clean, but the changing rooms appeared to have been ignored for the past decade.
Breakfast was phenomenal - too much food actually. But tasty - they definitely do not cheap out on this. Well worth it. Service in the restaurant was excellent - even when the serving staff were swamped they were friendly & efficient.

  • Stayed May 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CowboyUpAlberta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Jorgenson's Inn & Suites

Property: Jorgenson's Inn & Suites
Address: 1714 11th Ave, Helena, MT 59601-4664
Phone Number:
Location: United States > Montana > Helena
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Green Hotel in Helena
#8 Business Hotel in Helena
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Jorgenson's Inn & Suites 2.5*
Number of rooms: 113
Official Description (provided by the hotel):
Located in the heart of Helena's Capitol District, Jorgenson's Inn & Suites offers newly updated rooms offering comfort and convenient amenities including fridges and microwaves. Free WiFi is accessible throughout the property. Rooms in our main building are a bit more updated with executive desks and chairs which help to get work done. Every room rate we offer includes a free hot, served breakfast in Jorgenson's Restaurant. As you can tell from the reviews, the breakfast is a great addition to our valuable service. We offer free shuttle service on-demand to the Helena Regional Airport. We are only a few blocks from the I-15 Capital interchange. ... more   less 
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Also Known As:
Jorgenson`s Hotel Helena
Jorgenson`s Inn And Suites
Jorgensons Hotel Helena

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