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“Nice atmosphere; Poor service”
Review of Fusion Grill - CLOSED

Fusion Grill
Certificate of Excellence
Price range: $30 - $30
Cuisines: American, Asian
More restaurant details
Restaurant details
Dining options: Reservations
Dining style: Casual Dining
Cross street: W. 14th St.
Reviewed March 4, 2014

Nice atmosphere and good location. The service was slow, they were not attentive (no water, drinks brought out late, acted like they could not handle the crowd). Upscale prices but mediocre attention to detail. Limited menu selections.

Thank Theresa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviews (135)
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84 - 88 of 135 reviews

Reviewed February 7, 2014

Please have more vegetarian options! Also some of the servers here are not helpful. We have ended up with the same male server a couple of times and we don't like him! He hadn't brought our drinks yet by the time dinner arrived (and these were just iced tea and a soft drink..so didn't have to wait on the bar). We asked him politely and he was snotty about it. Then still charged us for the drinks...sorry but a good restaurant would have covered it on the house to make up for their mistake!

Thank masterconnosieur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2014

Great food, but terrible, slow service! The pecan crusted mahi-mahi was very tasty! As was the seafood mac and cheese. But the service was deplorable! I've never had a waitress leave in the middle of taking our order to run to the kitchen to get food for another table, until last night!! A move she repeated while taking the order of the table next to us later in the evening! And after our food was served we never saw the waitress again! No check-in, no drink refills, and I had to track down the manager to run my card so we would be able to leave! The manager didn't seem concerned either, even after I expressed our displeasure to him. I would to go back for the food, but I will not support a business with this poor of service and attitude towards it's patrons.

The restaurant also needs to make up it's mind if it is going to be a sports bar or upscale dining location. The numerous large LCD TVs are great for watching sports, but distract from the atmosphere when one seeks a cozy, fine dining restaurant.

    • Value
    • Atmosphere
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Thank randydale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013

A broad range of foods … fusion seems to mean unfocused. The service was friendly but peculiarly inefficient. Most of our group found the food very average. The burger got the lone thumbs up.

Thank E F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 17, 2013

The previous reviews indicated poor service, slow and inattentive. The food is ok, but just that. Mediocre food can be tolerated if there is exceptional service, and you feel like your presence is appreciated. It is a noisy place, difficult to have a conversation, with indifferent hosts and wait staff.

    • Value
    • Atmosphere
    • Service
    • Food
Thank Margaret W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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