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“Nice Hotel, Nice Area”

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Best Western Premier Helena Great Northern Hotel
Ranked #1 of 21 Hotels in Helena
Certificate of Excellence
Helena, United States
1 review
“Nice Hotel, Nice Area”
Reviewed January 18, 2014

The Best Western Great Norther hotel in Helena, MT is a very nice hotel situated in what looks to be a fairly new area of town. There are stores, restaurants, shops all around. My room was clean. The bed was really comfortable. The internet speed was surprisingly fast. The staff was very helpful. I really enjoyed my stay.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Thomas W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, January 20, 2014
Thomas W - thank you for the high ranking on Trip Advisor for our hotel - it is greatly appreciated. We take great pride in our property and our guests!. Looks like you were able to enjoy some of our "better" winter weather! We hope to see you again! Marti Bara, General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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853 reviews from our community

Traveler rating
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    10
    12
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (128)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
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English first
Montana
Level Contributor
11 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed January 15, 2014

I travel to Helena quite a bit of business. The Great Northern Hotel is my first choice when making travel arrangements. The location downtown is great, the staff is always very accomodating, the beds are comfortable and clean, the experience everytime is great. Will definitely stay there again.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Peterson_MT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, January 16, 2014
Thank you! Your comments are warm and appreciated - you express how we hope each guest feels when they leave our hotel. Your comments give us that warm feeling and acknowledgement that we got it right! We hope to see you again soon! Marti Bara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Helena, United States
1 review
Reviewed January 12, 2014

For the second time, I stayed at this hotel and found it to be one of the most pleasurable experiences. The beds were so very comfortable and the room amenities were great - the staff was attentive to every detail and very well trained and pleasant. Congratulations. See you again!

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Kathleen M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, January 14, 2014
Kathleen M - we love your title - Comfort for the Soul! Thank you for your kind review to share your experience with our Great Northern Hotel. We will indeed see you again! Marti Bara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
111 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed January 12, 2014 via mobile

Stayed in the hotel between xmas and new year period, facilities were good! Jacuzzi and pool are almost open 24hrs a day, great extra after travelling / working all day. Rooms were very large and comfortable.

Stayed December 2013, traveled as a couple
Helpful?
Thank Remco A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, January 13, 2014
Thank you so much for your great review! I hope you enjoyed seeing Montana in the winter months. It is always nice to have a warm hot tub to relax the day away! Marti Bara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billings, Montana
1 review
Reviewed January 2, 2014

We came to Helena just to relax and stay at this hotel. It's such a nice hotel! So clean! Every time we would leave the room, I would see staff cleaning. All the staff was friendly and helpful. We only stay at this hotel when we come to Helena.

  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Holly C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, January 6, 2014
Thank you for your great compliments! The staff and management take great pride in our property and it is a team effort! We look forward to your future visit! Marti Bara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Anson, United States
1 review
Reviewed December 30, 2013

Stayed here on business and this is close to several resteraunts... very clean and inviting with helpful staff, the lobby is inviting and was decorated for the holidays of OCT, NOV and DEC having a Christmas tree for donations to local people.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Joyce T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, January 6, 2014
Thank you Joyce T! We take great pride in welcoming our guests and our local visitors who pass through our doors. It is our goal to have frequent changes to surprise the guests. We have fresh flowers delivered each week for a local florist and those arrangements delight all of us. We have been honored to hose the Caring Tree in our lobby for the past several years. It is so warming to have our guests also participate in this project. The generous giving of Helena certainly shows! We hope you enjoyed your holiday season and that you will come see us again. Marti Bara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Billings, Montana
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 26, 2013

The receptionist went out of her way on christmas eve to find us a great place to eat. The restaurant in the hotel did not serve food anymore and nothing else was. She told us about this family dinner and it was fabulous.

Room Tip: If you have kids who love to swim choose a poolside room on the main floor.
See more room tips
  • Stayed December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anjab66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, December 30, 2013
Perfect! I am delighted to hear our staff was able to direct you to a great place! It can be difficult for travelers on holidays to find a place to dine. Thank you for taking the time to respond to Trip Advisor regarding your stay. Best wishes for the coming year and we hope you will come stay with us again. Marti Bara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Premier Helena Great Northern Hotel

Property: Best Western Premier Helena Great Northern Hotel
Address: 835 Great Northern Blvd, Helena, MT 59601
Phone Number:
Location: United States > Montana > Helena
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Helena
#1 Business Hotel in Helena
#2 Family Hotel in Helena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Premier Helena Great Northern Hotel 3*
Number of rooms: 101
Official Description (provided by the hotel):
Conveniently located in the Great Northern Town Center area of the historic downtown Helena. Near restaurants, retail shops, Great Northern Carousel & Ice Cream Company, movie theater Exploration Works Museum. Full service convention center for your important business and social events. ... more   less 
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Also Known As:
Best Western Helena
Helena Best Western

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