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Best Western Premier Helena Great Northern Hotel
Ranked #1 of 21 Hotels in Helena
Certificate of Excellence
Wilsall, United States
1 review
“Fun”
Reviewed August 16, 2013

We booked the Staycation as a quick weekend getaway with our daughter. Had a lot of fun, the Great Northen Carousel was AWESOME! Discovery Works was ok, my daughter had fun but it needed cleaned up. We swam at the hotel and the pool was freezing but she did not seem to care and we got used to it over time. Finished her back to school shopping and home we went! All in all a good weekend get away.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Holley V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, August 19, 2013
Glad you had FUN and enjoyed Helena! The community appreciates you do some "school shopping" here also! Nice getaway to end the summer. Please come see us again! Marti Bara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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840 reviews from our community

Traveler rating
    630
    158
    31
    10
    11
See reviews for
249
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (127)
Date | Rating
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English first
Bigfork, Montana
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 13, 2013

This hotel is a very nice Best Western in a great location! The restaurant connected to it is also very very good. ....a great place for a cold martini or wonderful glass of wine after a long journey! I would highly recommend it!!

  • Stayed June 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jannorskog
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, August 14, 2013
Helena has SO much to offer and we are pleased to hear you enjoyed your stay in our city and our hotel! Please come see us again!

Marti Bara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mill Creek, Washington
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 9, 2013

We stay almost exclusively with Best Western because they are motorcycle friendly. This one was great for a couple of weary riders completing the longest leg of our rode trip. Incredibly professional staff, clean very nice room and upscale property located in the middle of great restaurants and nightlife including theaters both movie and stage. We will stay there again The Great Northern is worth going out of you're way for!

  • Stayed July 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank Kurt W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, August 12, 2013
Thank you for your top notch remarks! We love seeing the folks arrive on bikes. You are easy to accommodate and so very friendly. Come see us again! Marti. GM
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Victoria, Canada
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 8, 2013

Our visit to Helena and to the Bray Center in July, allowed us 3 very pleasant nights at the Great Northern. The hotel is virtually brand new and right downtown so is subject to certain 'downtown living' constraints. We had no problem with parking, getting the same spot each night half a block away.

The upside of downtown is that you can walk to almost anything you need.
There are some new shops on the mall where the hotel is located as well as a wonderful carousel, gourmet ice cream shop, an amazing 'discovery display' of Montana history and good restaurants. There's a cineplex type theatre a block away, a mall under construction, and the old historical center of Helena about 3 blocks farther.
And Helena has art - lots of art, and is worth exploring for its discovery.

We were also treated to a parade through downtown and a farmer's market nearby. Granted this doesn't happen every weekend but visiting the downtown area is interesting on it's own.

The hotel is very fresh, comfortable and unpretentious. The staff were all pleasant and willing to help with our requests. The rooms are spacious, clean and so important in the Montana summer, cool but quiet. Cleaning staff did a great job every day leaving everything like new.
The breakfast room opened early, closing at 10:00AM and the choices were quite acceptable when included in the room rate. You'll have to walk to one of the nearby cafes for your morning latte but the exercise will do you good; lunch and dinner can be your choice near the hotel.
There's a pool but we didn't have time to try it out - too busy exploring the neighborhood.

The Great Northern theme derives from the old route of the Great Northern Railway through Helena and in keeping, a model train on tracks is suspended from the ceiling above the front desk. The other Great Northern treat is the sugar cookies with the Great Northern logo on top.

This was a pleasant place to stay and well worth a return visit.

  • Stayed July 2013, traveled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bob M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, August 16, 2013
Bob - thank you. We would love to see you back again! You wrote a great review, providing other readers a real feel for our property. Thank you! Marti Bara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thousand Oaks, California
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 6, 2013

A recent stay at the Northern Hotel in Helena, Montana delighted my husband and myself. Helena's Northern Hotel is a gem of a property with am upscale, urban sophistication not often found in Montana. Well located in the central downtown of Helena, the Northern Hotel is within walking distance of many of the special sites, historical buildings, museums, churches, and delightful restaurants of Helena including Last Chance Gulch. The hotel is well maintained and our room was lovely. The complimentary breakfast included upgraded selections. Service from hotel personnel was exceptionally good.

  • Stayed July 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ann H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, August 8, 2013
Thank you Ann - you have pointed out all the great areas of our property and our location in downtown Helena. It is our privilege to represent Helena and for our guests to enjoy what this wonderful state has to offer. AND you saw some excellent summer weather that we are having. Enjoy your summer! Marti Bara, GM
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed August 6, 2013 via mobile

After wasting an hour plus trying to find the place, we phoned for directions and even then barely spotted it. No signs anywhere like other lodgings. If we hadn't made a reservation we would have just stayed somewhere else. It is in a very claustrophic area and good luck to find a parking spot! The first room we were given overlooked a dirty tin rooftop so we asked for a better view and were given a room in the basement which looked out from ground level - could not believe it! They moved us to a third room that also looked over a dirty tin roof, by this time we gave up. We ate in the adjoining restaurant and I had indigestion all night and I won't even go into what happened to my husband's meal. We had planned on staying a second night but after all this we changed our mind and went to Great Falls where we stayed for 2/3 the price and had a great room with a great view and a scrumptious dinner and breakfast the next morning. Price does not mean a thing!

Stayed August 2013, traveled as a couple
Helpful?
1 Thank Sharon B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, August 8, 2013
Sharon - I am very sorry that we did not meet your expectations. We take great pride in our property and our staff. I do hope you will give us another chance in the future. Many, many of our guests have been pleased with our hotel as noted in the reviews. I appreciate your time to leave your comments on Trip Advisor. Sincerely, Marti Bara, GM
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miami beach, United States
1 review
Reviewed August 6, 2013

Nice clean hotel with big rooms and very helpful staff. Rooms give you plenty of space to spread out and do work if necessary. Good location near restaurants and not too far from downtown. Has a nice pool and a hot tub too. Fitness center is modest.

  • Stayed August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Best Western

Helpful?
Thank Seth W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Montana406, General Manager at Best Western Premier Helena Great Northern Hotel, responded to this review, August 8, 2013
Seth - We appreciate your taking the time to place your comments on our Trip Advisor to share your experience. We see guests from all over this time of year and certainly learn from each stay! I hope you enjoyed your Montana experience and that you will some day come see us again! Marti Bara, GM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Premier Helena Great Northern Hotel

Property: Best Western Premier Helena Great Northern Hotel
Address: 835 Great Northern Blvd, Helena, MT 59601-3315
Phone Number:
Location: United States > Montana > Helena
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Helena
#1 Business Hotel in Helena
#2 Family Hotel in Helena
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Best Western Premier Helena Great Northern Hotel 3*
Number of rooms: 101
Official Description (provided by the hotel):
Conveniently located in the Great Northern Town Center area of the historic downtown Helena. Near restaurants, retail shops, Great Northern Carousel & Ice Cream Company, movie theater Exploration Works Museum. Full service convention center for your important business and social events. ... more   less 
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Also Known As:
Best Western Helena
Helena Best Western

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