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“Just Wow”

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Holiday Inn Express & Suites Helena
Ranked #9 of 21 Hotels in Helena
Certificate of Excellence
Reviewed January 21, 2013

We stayed here when we drove my son here from North Dakota. The room was amazing! The front desk even called us to make sure if we were comfortable from which I have never seen happen before! It was a lot quite, our room was clean, the location was great, all said and done it was 'just wow'!

  • Stayed: January 2013, traveled with family
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Thank nhaugen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this reviewResponded February 4, 2013

Thank you for your review of our hotel, we are really happy that you enjoyed your stay with us.
Our team works hard to ensure that our property is clean and comfortable for all our guests.
We are pleased that you had a 'wow' experience and hope you stay with us in the future.
Thank you for choosing our hotel.


Rosemary & Team

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Reviews (189)
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131 - 137 of 189 reviews

Reviewed December 25, 2012 via mobile

What a great hotel! We stayed at this hotel for a week and were immediately impressed with the friendly staff at this hotel that went out of their way to make our stay so great! They brought cupcakes to our room to share with us on Christmas Eve! We truly felt like we were family here. The hotel is very nice and was built less than 2 years ago. The staff is doing a beautiful job taking care of the hotel. The beds and pillows are comfortable and the rooms are very clean. We can't wait to visit again!

  • Stayed: December 2012
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Thank Outtoski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this reviewResponded January 3, 2013

Thank you for choosing to stay with us and for your positive review of our hotel.
We are very happy that you enjoyed your stay with us I'm pleased our team made you feel
comfortable and like family.
We look forward to having you stay with us again and hope to exceed your expectations once more.

Thank you


Rosemary

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Reviewed November 29, 2012

We stopped in Helena while moving between Yellowstone and Glacier National Park. The hotel is brand new, rooms are huge, extremly clean and the price is really interesting. The staff is friendly and very polite. The hotel is located in a very convenient location, at the exit of Interstate 15. Helena doesn't offer much, however, we visited the downtown, it's just a ten minute drive far. All in all it was a pleasant and convenient stop, there is nothing we should not recommend this hotel. If we will have again the opportunity to go to Helena, we will choose this hotel without any doubt!

  • Stayed: October 2012, traveled as a couple
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2  Thank KaITrAvEL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this reviewResponded November 30, 2012

Thank you for choosing to stay at our hotel, we are pleased you found our hotel and enjoyed your stay.
Helena is quiet at this time of year but maybe if you come back to Helena it will be when there are interesting things to do and see. We have walking tours, our historic train ride and a visit to "Gates to the mountains" boatride is always popular.
Once again thank you for your review, we hope to see you again.

Rosemary

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Reviewed November 16, 2012

The Helena HIE has a great atmosphere and is comfortable and relaxing. The lobby and breakfast area are great. Two things I really like about the rooms - great, bright, lighting on all lights and the combination of hard and soft pillows. Love the soft pillows. Direct cable connect for Internet is much better than wireless.

Breakfast is good. Staff very helpful and friendly.

My only complaint, poor, weak coffee! The in-room coffee is better than the breakfast room.

Room Tip: I prefer to take the stairs both entering and exiting. If you prefer stairs, ask for an "end of...
  • Stayed: November 2012, traveled on business
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Thank courtnal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this reviewResponded November 19, 2012

Thank you for your review of our hotel, we are pleased that you enjoyed your stay with us and found your room comfortable.
We want your stay to be relaxing and as comfortable as possible trying to provide a friendly atmosphere for all our guests so we are happy we accomplished this.
I was sorry to find that you found our coffee 'weak' and will look into this for you as the majority of our guests express how much they enjoy our 'smart roast' coffee.
It should be consistent in both flavor and strength and enjoyable for all our guests.
Once again thank you for your review and thank you for choosing to stay with us both are appreciated.


Rosemary

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Reviewed November 5, 2012

I've stayed at this hotel almost every time I travel through Helena. It never fails to live up to my expectations. I booked from my car phone giving my Holiday Inn membership number. It just doesn't get easier. There are two Holiday Inns in Helena. This is the one on I-15 - easy access on and off the Highway. Close to shopping and food.

Room Tip: Make sure to connect with the Hotel on I-15 at #194.
  • Stayed: November 2012, traveled solo
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2  Thank Doreen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this reviewResponded November 7, 2012

Thank you for your tip of how to find us the exit #194 is now so convenient to get here and not all sites carry the correct information.
We are pleased you enjoy staying with us and thank you for choosing us when there are many hotels here in Helena. We thank you for your loyalty to our brand and to our hotel in particular.
We are glad to have you and appreciate your business.

Rosemary

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Reviewed November 3, 2012

This has been our favorite place to stay in Helena. It is new so the hotel and rooms are immaculate. The staff is friendly and the rooms are a good value. They have an extra pull out sofa for kids or a third guest which is a nice feature. There is space to work and relax. The hot tub is in great working shape and the pool is clean as well. The location is near the airport, soccer fields, and lots of restaurants. We will be back.

Stayed: November 2012, traveled with family
Thank kqbj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this reviewResponded November 5, 2012

Thank you for taking the time to review our hotel we appreciate it.
We are happy that you enjoyed your stay with us and managed to find time to
enjoy our hot tub we hope it was relaxing for you.
We opened just over a year ago and try to keep everything just like new so were pleased
that you found our rooms immaculate.
We look forward to seeing you again in the future.


Rosemary

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Reviewed November 3, 2012

At the end of a long day's drive, we came across the Holiday Inn Express in Helena. Easy access of the I-15. The building seemed brand new, and when I asked how old it was, the manager said 1 year. Still smells new. Hotel and rooms clean. Polite staff. Good sized breakfast in the morning. Wi Fi worked well, easy and fast. Situated across from a Buffalo Wings restaurant made walking for dinner a nice change without having to drive. Recommend this for a stopover.

  • Stayed: October 2012, traveled as a couple
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Thank Ed K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHG3170, General Manager at Holiday Inn Express & Suites Helena, responded to this reviewResponded November 5, 2012

Thank you for writing a positive review of our hotel, we are pleased that you still think our property looks new.
We work very hard to make our guests stay as comfortable as possible and try to keep everything looking as good as we can.
Thank you for choosing to stay with us we hope you will return and still find us looking 'new'.


Rosemary

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express & Suites Helena

Address: 3170 N Sanders St, Helena, MT 59602-0255
Phone Number:
Location: United States > Montana > Helena
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Business Hotel in Helena
#6 Family Hotel in Helena
#8 Romantic Hotel in Helena
Price Range: $124 - $185 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express & Suites Helena 2.5*
Number of rooms: 87
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Also Known As:
Holiday Inn Express And Suites Helena
Holiday Inn Express & Suites Helena Hotel Helena

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