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“simply excellent”

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Comfort Suites Helena
Ranked #2 of 21 Hotels in Helena
Certificate of Excellence
Reviewed October 26, 2013

We are new fans of the Comfort Suites in Helena. This place is a dream to stay in. Sparkling clean, lovely décor, great breakfast area and food. The help is very friendly and helpful. We also liked it because it was so quiet and the bed was so comfortable. We will never stay elsewhere when in Helena.

  • Stayed: September 2013, traveled as a couple
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Thank auh2o5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa B, General Manager at Comfort Suites Helena, responded to this reviewResponded November 1, 2013

Auh2o5,
Thank you so much for your kind words. I am thrilled to hear Comfort Suites is your new favorite! Thanks again for your patronage and look foward to seeing you in the near future!

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286 - 292 of 410 reviews

Reviewed October 25, 2013

Registration was quick and easy and check out as well. We found the staff to be very friendly and efficient. High speed internet, fridge, microwave, coffeemaker were included in the room. They have a hot breakfast buffet. There is hot soup and cookies available all day and night in the lobby. There is an indoor heated pool and whirlpool and there is easy access to nearby restaurants. Our Air Conditioning was noisy when it came on and we reported it to the front desk when we checked out. The water flow in the shower was low. The room was very quiet and the bed was comfortable for a good night's sleep. We heard nothing from neighbours and there was no hallway noise although we were close to the ice/pop machines. There was no discount (15%) for AAA/CAA members due to the hotel being fully booked so we suggest you ask when you call for reservations. We would definitely stay here again and would recommend this hotel to friends and family.

  • Stayed: September 2013, traveled as a couple
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1  Thank whiteangelgail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa B, General Manager at Comfort Suites Helena, responded to this reviewResponded November 1, 2013

whiteangelgail,
Thank you for taking time to write a review for the Comfort Suites Helena. I'm sorry you encountered a few issues during your stay, but were able to enjoy the comfortable rooms and kindness from our staff. We look foward to making your next stay as enjoyable as possible.

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Reviewed October 22, 2013

This hotel was not in the area we wanted to stay so we almost passed by it, but we are certainly glad we didn't. Staff was very helpful and the rooms are large and very nice and the hotel is fairly new. We were in town because a relative was in the hospital and was given a very generous discount, but even with out a discount we would definitely stay again.

Stayed: October 2013, traveled on business
Thank mlo1528
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa B, General Manager at Comfort Suites Helena, responded to this reviewResponded November 1, 2013

Greetings mlo1528,
I am certainly glad you did not pass us by either! I'm sorry a hospital stay was the reason you were brought to town, hopefully the next time you are able to stay will be for pleasure! Thanks again for choosing the Comfort Suites and we hope to see you again in the future.

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Reviewed October 20, 2013

We stayed at this hotel in an Executive King suite on the evening of Oct. 16. The staff at the front desk was very welcoming & efficient upon check-in. Room was large & well laid out. Bed & pillows were comfy. Breakfast was excellent with good variety. We did use the hot tub and enjoyed the massaging jets. Location is excellent with only a short drive to a variety of shopping. The only downside is that we were on the main floor & guests above us were quite heavy footed. We will stay here again upon visits to Helena & recommend it to others.

Room Tip: If traveling prior to the middle of Dec. 2013, pick up a Traveler's coupon book (available in lo...
  • Stayed: October 2013, traveled as a couple
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Thank Hammeri
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa B, General Manager at Comfort Suites Helena, responded to this reviewResponded November 1, 2013

Hammeri,
Thank you for taking the time to give a review for the Comfort Suites. I'm so happy to hear you enjoyed your stay! Thank you for choosing us and we look foward to your return!

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Reviewed October 14, 2013

The rooms are wonderful, large and peaceful. The hot tub and pool area are great too because the accoustics make it so there might be a birthday party going on and you can still talk to each other in the room.

Room Tip: We like the top floor so you don't have the sound of "heavy walkers" above you.
  • Stayed: October 2013, traveled on business
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Thank Mary G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa B, General Manager at Comfort Suites Helena, responded to this reviewResponded October 17, 2013

Dear MaryG,
Your headline says it all! We do our best to go above and beyond and ensure every guest leaves us with that same frame of mind! Thank you for taking the time to post a review and share your great experience. We look foward to you enjoying your next stay with us here at the Comfort Suites Helena!

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Reviewed October 14, 2013 via mobile

This hotel is the best of its type I've ever seen. The rooms are really comfy and big. The beds and pillows are much better than the countless other motels that I've stayed in the past. From now on this is my hotel in Helena. I highly recommend this Comfort Suites!

  • Stayed: October 2013
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Thank Farandfine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa B, General Manager at Comfort Suites Helena, responded to this reviewResponded October 17, 2013

Greetings Farandfine,
Thank you for giving the Comfort Suites such a wonderful review! We take such pride in every aspect of our hotel, and I am so glad you saw it first hand. We look foward to seeing you again in the near future!

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Reviewed October 11, 2013

I stayed overnight and the room was very comfortable. The pillows were exceptionally great, the rooms very new and modern, and the breakfast in the morning was very good. The only downside was that the nearest restaurants were a several minute walk away from the property.

Room Tip: This hotel is quite new and away from any possible noise, so any room you get will be just fine
  • Stayed: September 2013, traveled on business
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Thank wallysaskatoon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa B, General Manager at Comfort Suites Helena, responded to this reviewResponded October 17, 2013

Wallysaskatoon,
Thank you for taking the time to post a review of the Comfort Suites Helena. I am so glad you enjoyed your stay, and experienced the comfort of our beds and pillows, as well as the full hot breakfast in the morning. Thanks again, and we hope to see you soon!

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Additional Information about Comfort Suites Helena

Address: 3180 N Washington St, Helena, MT 59602-1231
Phone Number:
Location: United States > Montana > Helena
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 21 Hotels in Helena
Price Range: $107 - $187 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Helena 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Less than two miles from the Helena Regional Airport, the Comfort Suites hotel of Helena, MT is within walking distance to restaurants, shopping and retail stores. Helena’s newest hotel, Comfort Suites is also 3.5 miles from downtown Helena and the Montana Historical Society Museum. Other attractions close to this Montana hotel include: •Gates of the Mountains •Great Northern Carousel •Grandstreet Theatre •Holter Museum •Original Governor’s Mansion •Spokane Bar Sapphire Mine. You’ll enjoy the indoor heated pool, hot tub and exercise room at this Helena hotel. Other amenities include: •Free hot breakfast •Free high-speed wireless Internet •Free Airport shuttle service •Free local calls All rooms are nicely appointed with a microwave, refrigerator, coffee maker, hair dryer, 42-inch flat screen TVs, iron, ironing board, sofa sleeper, and pillow-top mattresses. Business travelers will appreciate the business center with access to copy and fax services as well as 900 square feet of meeting space. This is a non-smoking hotel. Free ample truck and bus parking is available. Designed for business and leisure travelers, the Comfort Suites hotel of Helena will exceed your expectation when visiting this area of Montana. Make a reservation today and enjoy all we have to offer. ... more   less 
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