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“Nice New Property”

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Comfort Suites Helena
Ranked #2 of 21 Hotels in Helena
Certificate of Excellence
Michigan
Level 6 Contributor
115 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
“Nice New Property”
Reviewed September 6, 2013

Stayed here one night in late August. Clean, quiet, fairly new, nice little fitness room. Easy access to the interstate. Friendly staff, typical breakfast.

You might note that this property is located next to some type of water treatment plant and the surrounding odor is not always pleasant. We were worried, but we never noticed any problem in the rooms at all.

  • Stayed August 2013, traveled with family
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Helpful?
1 Thank dave62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa B, General Manager at Comfort Suites Helena, responded to this review, September 9, 2013
Greetings Dave62!
Thank you for taking the time to post a review for the Comfort Suites Helena. Your feedback is very important to us and our business! Yes it is a downfall that we are near the water treatment facility, but I'm very happy that it did not affect your enjoyable stay! We look foward to seeing you again in the future!
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395 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (85)
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Spokane
Level 6 Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed September 3, 2013

We use the Helena Comfort Suites for at least 10 room nights a month for our corporate travel (sometimes even triple that amount!). Some of our travelers spend weeks on end in hotels but they always look forward staying at this property. The rooms are clean and comfortable and the location is great but it really is the staff that makes the difference. Stephanie that handles our reservations is the perfect host and does her best to make this hotel feel like home for our travlers. I would suggest this hotel for both short stays and long stays!

  • Stayed August 2013, traveled on business
    • Value
    • Location
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Helpful?
Thank Loveplanningtrips
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melissa B, General Manager at Comfort Suites Helena, responded to this review, September 9, 2013
Loveplanningtrips,
Thank you so much for your kind words and glowing review of our staff here at the Comfort Suites. We strive for 100% guest satisfaction and it's comments from our guests' that keep the staff eager to please! Thanks again, and we will see you in the near future!
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Spokane
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 25, 2013

My son attends Carroll College and we have stayed in Helena several times over the last few years. This August was the first time I switched hotels because the Best Western was full for one of the nights we wanted to stay. I am so glad we tried a new hotel! Great rooms, the King bed was very soft and comfortable and the rooms were relatively quiet. The breakfast help was friendly and the food was better than most hotels that offer the same breakfast in the morning. Location is very close to Shopping and restaurants. Will definitely stay there again.

Room Tip: I had the King bed with the divider that separates the bed area from the couch and desk area, nice t...
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  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Closborne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betsy B, General Manager at Comfort Suites Helena, responded to this review, August 27, 2013
Dear Closborne:
Thank you so much for posting a complimentary review on your recent stay with Comfort Suites. I am glad you discovered us! We are Helena’s newest property and are seeing a loyal base of returning guests and hoping you will be one of them. We have a wonderful partnership with Carroll College and appreciate the business that we receive from their efforts. I wish you and your son best wishes as he earns a great education at Carroll. Sincere thanks, Betsy
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Sisters, Oregon
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed August 24, 2013

We have stayed at other hotels in Helena but really like this Comfort Suites due to the proximity to shopping and restaurants and the fact that you can't hear the railroad quite so much at night. It was clean, well appointed, typical breakfast but not a drawback, the desk staff was really nice and helpful. We would definitely stay here again as it is a decent value for the dollar.

  • Stayed August 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Kelle S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betsy B, General Manager at Comfort Suites Helena, responded to this review, August 27, 2013
Dear Kelle S:
We appreciate the time and effort you took to post a review on your recent stay with us at the Comfort Suites. Our team works hard to provide a quality stay at a good value for our guests. Helena does seem to be growing all around us. It’s great to have a variety of shopping and restaurants within close proximity for our guests. If you have the opportunity to stay with us again, please stop at the desk and ask for me so that I can thank you personally.
Kindest regards, Betsy
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Beverly Hills, Michigan
Level 5 Contributor
74 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 20, 2013

Comfort Suites Helena is one of the MOST friendly places I've stayed in, and I travel extensively. Most importantly, however are the staff members. I come to Montana at least 2x's per month and I will not stay anywhere else. This is my home away from home.
You will not be disappointed.

Room Tip: Talk with a front desk personnel and if you are not satisfied with your [their] choice of rooms, jus...
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Green Features: This hotel's practices with regards to the environment rank among the highest. The fact that they recycle even their soap products tells me the mean business. (Ask about this practice - it's quite interesting.) You will be pleasantly amazed.
  • Stayed August 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank MiPAS48025
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betsy B, General Manager at Comfort Suites Helena, responded to this review, August 22, 2013
Dear MiPAS48025:
Thank you so much for taking the time to post a review on your recent stay with Comfort Suites – Helena. We truly appreciate your compliments and take great pride in your statement “MOST friendly!” The management and staff work well as a team and strive to exceed our guest’s expectations. We look forward to your return “home” Sincere thanks, Betsy
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2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 16, 2013

We travelled to Helena from Alberta and checked into comfort suites for three nights. What an excellent hotel. Right from when we arrived they made us feel at home. The manager(her name slips me) adjusted our rooms to make it more comfortable for us and then even went a step further to make them adjoining rooms. The breakfast was awesome. And the soup and cookies were an awesome treat. I will definitely stay there again in a second and definitely recommend it to anyone staying in the area. Kids also just loved to pool area.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Romnow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betsy B, General Manager at Comfort Suites Helena, responded to this review, August 22, 2013
Dear Romnow:
How wonderful to read your review on your recent stay with us! It is gratifying to know that you were so pleased with our accommodations and our service. Thanks for making the effort to share your comments on TripAdvisor. Please let me know when you return so that I can thank you in personally.
Kindest regards, Betsy
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Level 3 Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 14, 2013

Great beds! The most important thing for a hotel is the beds, and these beds got a 10. The room was very clean and comfortable, and the entire hotel was very new and fresh feeling. A great stay and I would definitely return with no hesitation. One of the best stays I've had in a hotel for a long time!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stockhh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betsy B, General Manager at Comfort Suites Helena, responded to this review, August 16, 2013
Dear Stockhh:
Thanks so much for taking the time to post your review! We are always pleased to hear when our guests enjoyed their stay. I hope that you will return and when you do please stop by the front desk so that I can thank you personally. Safe travels, Betsy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Helena

Property: Comfort Suites Helena
Address: 3180 N Washington St, Helena, MT 59602-1231
Phone Number:
Location: United States > Montana > Helena
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 21 Hotels in Helena
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Helena 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Less than two miles from the Helena Regional Airport, the Comfort Suites hotel of Helena, MT is within walking distance to restaurants, shopping and retail stores. Helena’s newest hotel, Comfort Suites is also 3.5 miles from downtown Helena and the Montana Historical Society Museum. Other attractions close to this Montana hotel include: •Gates of the Mountains •Great Northern Carousel •Grandstreet Theatre •Holter Museum •Original Governor’s Mansion •Spokane Bar Sapphire Mine. You’ll enjoy the indoor heated pool, hot tub and exercise room at this Helena hotel. Other amenities include: •Free hot breakfast •Free high-speed wireless Internet •Free Airport shuttle service •Free local calls All rooms are nicely appointed with a microwave, refrigerator, coffee maker, hair dryer, 42-inch flat screen TVs, iron, ironing board, sofa sleeper, and pillow-top mattresses. Business travelers will appreciate the business center with access to copy and fax services as well as 900 square feet of meeting space. This is a non-smoking hotel. Free ample truck and bus parking is available. Designed for business and leisure travelers, the Comfort Suites hotel of Helena will exceed your expectation when visiting this area of Montana. Make a reservation today and enjoy all we have to offer. ... more   less 
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