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Comfort Suites Airport
Ranked #2 of 22 Hotels in Helena
Certificate of Excellence
Reviewed July 3, 2013

We have stayed at many different hotels; some very high end and this hotel was every bit as good... in fact in many ways better! The staff was so attentive, polite and genuinely concerned about our comfort. It was very refreshing!! The room/suite and hotel itself was very clean and well-maintained. The suite was large (we had two queens with a nice living room). The breakfast was excellent and I was surprised that it was an actual full breakfast not just continental. The only small detail was that the large wall TV didn't swivel... and the maintenance fellow said they were working on changing that! All in all it was probably the best place we've stayed.

  • Stayed: June 2013, traveled with family
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1  Thank Janine C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betsy B, General Manager at Comfort Suites Airport, responded to this reviewResponded July 8, 2013

Dear Janine C:
We truly appreciate your wonderful comments about your recent stay with us! It provides great feedback for our staff who takes great pride in providing our guest with great accommodations and service. Kindest regards, Betsy

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328 - 334 of 420 reviews

Reviewed June 30, 2013

I cannot express how wonderful it was to get away. We really enjoyed the room, and the staff was very courteous. The only thing we had to mention was the headboard was not cleaned before we got there from the previous couple, and we let the front desk know. Our room was cleaned wonderfully for our second night, and fresh linens were in ample supply. The beds are SOOO comfortable, and lots of pillows too!!! The pool and hot tub were fantastic, just wish it remained open a little later in the evening. Breakfast was delicious, and never ran out! We are planning another stay already!

  • Stayed: June 2013, traveled as a couple
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Thank maideninmontana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betsy B, General Manager at Comfort Suites Airport, responded to this reviewResponded July 8, 2013

Dear Maideninmontana:
Thank you so much for taking the time to comment on your recent stay with us. I apologize for the headboard and have already shared your comment with our executive housekeeper. I am glad that you enjoyed your stay and look forward to your return. Kindest regards, Betsy

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Reviewed June 27, 2013

Have never stayed at a comfort suite before so was very impressed by the service and friendly ness and helpfulness from jake the guy working the front desk . He even got us directions to old faithful . The room was a king room wow lots room loved it and free breakfast was amazingWill stay at a comfort suite again . Thank you

  • Stayed: June 2013, traveled as a couple
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Thank knitefxs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betsy B, General Manager at Comfort Suites Airport, responded to this reviewResponded July 8, 2013

Dear knitefxs:
Thank you for taking the time to post a review on Trip Advisor of your recent stay with us! I am very pleased to see that you were impressed with our service and staff friendliness. We do pride ourselves in going the extra mile for our guests. I will share your comments with Jake. I hope you enjoyed Old Faithfull! Sincere thanks, Betsy

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Reviewed June 23, 2013

I have to admit I was really surprised by the quality of this hotel. I booked it after the reviews on Trip Advisor but was super impressed. Easy check in, fantastic room and nice little touches (soup, cookies, hot breakfast). The room itself was enormous (we had a king suite) and was generously appointed. The bathroom had nice toiletries, plenty of fluffy towels and the water was hot. There was a lovely lounge area and the tv was able to be comfortably watched from the lounge or bed. We had a great night sleep in a comfy king bed. Unlikely I will ever back in Helena, MT but if I am, it's where I'll stay.

Stayed: June 2013, traveled as a couple
Thank catriona777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betsy B, General Manager at Comfort Suites Airport, responded to this reviewResponded June 25, 2013

Dear Catriona777:
Thank you for taking the time to comment about your stay with us on Trip Advisor. As you are fully aware, Trip Advisor is a great referral tool! My hope is that you will find your way back to Helena at some point and we will have the opportunity to have you stay with us again. Safe Travels, Betsy

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Reviewed June 21, 2013

Very comfortable and friendly hotel. What sealed the deal was serving soup and cookies in the lobby at 5 PM. We were able to combine the soup with our own goodies for a fine meal. Funny how these small things make a difference.

Lots of electrical sockets, including ones on the bedside lamps, were great too. Enabled us to keep our devices charged while listening to audiobooks. Thanks.

  • Stayed: June 2013, traveled as a couple
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Thank madinpursuit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betsy B, General Manager at Comfort Suites Airport, responded to this reviewResponded June 25, 2013

Dear Madinpursuit:
Our sincere thanks for taking the time to post your wonderful comments about our property. It is the small things that make the difference and we are pleased that you noticed and appreciated them. I am sorry to hear you are not planning a return trip but will hope that your travels will bring you back some day. Kindest regards, Betsy

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Reviewed June 5, 2013

Overall this was a great place to stay for business travel. The staff was very nice and helpful. The room was clean and updated and the bed was super comfy. Free breakfast (average) along with free soup, coffee and cookies in the aftenoon. They also had free WiFi and plenty of parking. I'm sure we will be staying here again.

  • Stayed: June 2013, traveled on business
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Thank Sue S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betsy B, General Manager at Comfort Suites Airport, responded to this reviewResponded June 7, 2013

Dear Sue S:
We look forward to your return! Sincere thanks for taking the time to post this review. We truly appreciate it. Kindest regards, Betsy

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Reviewed June 5, 2013

I booked this hotel after reading reviews on here and was not disappointed. Beautiful facility, right off the freeway. Front desk staff very nice, lobby and dining area brand new and stylish.

We stayed in a King suite on the 2nd floor. Gorgeous decor, with a mini fridge, microwave and brand new furnishings. There was also a unique room separator with frosted glass that divided the bedroom from the living area. The pool area is very nice with a lovely mountain view. The lounge chairs with puffy pads are the best I've seen.

If you're looking for a new, clean, convenient place that's family friendly this is the hotel for you. Really, you can't go wrong! There are no issues at this brand new hotel!

Room Tip: I don't think there are any bad rooms here. It's brand new!
See more room tips
  • Stayed: June 2013, traveled as a couple
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Thank NSRoadrunner7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Betsy B, General Manager at Comfort Suites Airport, responded to this reviewResponded June 7, 2013

Dear NovaScotiaRoadrunner:
Thank you very much for taking the time to write a complimentary review! We truly appreciate it and as you experienced reviews like this bring new business to us. We hope that you will have the opportunity to stay with us again in the future. Until then… Kindest regards, Betsy

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Additional Information about Comfort Suites Airport

Address: 3180 N Washington St, Helena, MT 59602-1231
Location: United States > Montana > Helena
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 22 Hotels in Helena
Price Range: $89 - $156 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Suites Airport 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
The Comfort Suites hotel of Helena, MT is within walking distance to restaurants, grocers, and retail stores, as well as being within 0.5 miles of the Helena Regional Airport. You’ll enjoy the indoor heated pool, hot tub and exercise room, as well as a business center and meeting space. Our all-suite hotel rooms offer lots of amenities including a fridge, microwave, HDTV, Free (Fiber Speed) WiFi and wired internet, large bathrooms and sleeper sofas in every room to relax or accommodate a few extra sleepers. Free bus parking is available. Designed for business and leisure travelers, the Comfort Suites of Helena will exceed your expectation when visiting this area of Montana. ... more   less 
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