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“Brand New and Beautiful!!!”

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Comfort Suites Helena
Ranked #2 of 21 Hotels in Helena
Certificate of Excellence
Hamilton, Montana
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Brand New and Beautiful!!!”
Reviewed April 6, 2012

This Hotel was awesome!! Our room was well organized and super comfortable. The staff was friendly and professional. Breakfast was delicious, and replenished often. Even when we missed breakfast they made sure we had a good breakfast on the fly! We can't wait to visit family again, so we can stay here!! The best hotel we've ever stayed at. Oh, yeh if you like to swim don't miss the pool!! This place was so nice, our family visited us instead of us visiting them!

  • Stayed January 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank traveling_girl_MT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula R, General Manager at Comfort Suites Helena, responded to this review, September 27, 2012
Thank you, come visit us again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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392 reviews from our community

Traveler rating
    305
    69
    8
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    3
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (84)
Date | Rating
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English first
Billings, Montana
Level 3 Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed April 4, 2012

This hotel is excellent - from the clean exterior of the hotel to the amazing clean interior of the entire place to the exuberant friendliness of the front desk to the comfortable couch, desk chair, and beds to the plethora of wall and charging outlets to the large room itself - THIS is the place to stay in Helena. I could go on about every single thing (like the stainless steel elevator doors being sparkling clean) but then you would just get annoyed with me. Close to Costco, Macaroni Grill, airport, and loads of other stores.

Room Tip: We stayed on the side facing the gas station and heard no noise!
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  • Stayed April 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MontanaSuz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula R, General Manager at Comfort Suites Helena, responded to this review, September 27, 2012
Thank you so much. Your next stay will be as good as the first
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Spokane, Washington
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 20, 2012

My family and I had decided to try different hotels in the Helena area over the past 5 months since we would be making monthly trips. We have stayed in 5 different hotels and we are kicking ourselves in the behind for not staying here first. The hotel is well maintained. The staff was very kind and more than willing to accomplish any tasks to make our stay better (not that we had any). Rooms are very comfortable and spacious. Best parts: Quiet, Quiet, Quiet, Pool is very nice and comfortable and it's close to local restaurants. I will recommend this Hotel and will not be staying anywhere else on our future trips to the Helena area.

  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DAndreoli
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula R, General Manager at Comfort Suites Helena, responded to this review, September 27, 2012
Thank you, and bring your family back with you. Helena has great opportunities for families
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lethbridge, Alberta
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed February 20, 2012

My wife and I arrived without a reservation but had no trouble getting a room. We stayed for only one nite as planned but enjoyed our visit very much. We were totally impressed, the staff were very freindly and helpful, the room was very nice. We enjoyed the hot tub and pool and the breakfast was very good. Costco and other shopping is very close. This hotel is very new so the facilities reflect that, all this for just $92 dollars tax included with my AAA card. But the freindly and thoughtful staff were what made our stay so outstanding. We travel alot and this is one of the top few hotels we have ever stayed in. We would go out of our way to stay at this hotel again.

Room Tip: All rooms are suites very roomy and comfortable.
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  • Stayed February 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ish_08
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula R, General Manager at Comfort Suites Helena, responded to this review, September 27, 2012
Come back and visit, our service will be the same as your first trip
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
montana
Level 3 Contributor
14 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed February 9, 2012

new property with very eager to please staff.
Especially nice breakfast staff.
Rooms are nice, big and clean. Dark red wall was pleasant surprise.
Lots of fluffy towels in bathroom!

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rdweary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula R, General Manager at Comfort Suites Helena, responded to this review, September 27, 2012
Thank you for the feedback. Come back and stay again
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thousand Oaks, California
Level 6 Contributor
264 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 120 helpful votes
Reviewed February 8, 2012

I have stayed in a lot of hotels and the staff at this hotel were among the friendest and most accommodating I've ever seen! Hotel is new, and it showed in the lobby and room. Very large and clean room with everything in working order.

Conducted a business class there, Rich (hotel worker) was so helpful! Front desk and breakfast staff extremely friendly and down to earth.

Only problem, shower pressure could have been a bit stronger, and the elevator shook some and made a bad noice when going up to the 3rd (top) floor.

I would DEFINITELY stay there again the next time I'm in Helena.

  • Stayed February 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank mrstats69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula R, General Manager at Comfort Suites Helena, responded to this review, September 27, 2012
Love to here the great comments on the staff, they sincerely want every customer to have a perfect stay. Elevator is now running faster. Thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oregon, Wisconsin
Level 5 Contributor
79 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 30, 2012

I stayed for several days and would stay again, no hesitation. This looks like it was built to be a Hampton Inn, with the same decor, fit out, and standards.

It is nicely located close to the airport, there is a gas station right next to it, and a short drive to a lot of very good restaurants. (Recommend the Jade Garden).

The room I had was the King suit with hot tube. Great room. My only complaint was the office chair was very uncomfortable, lacked adjustment and the back support thingy was broken. It was clearly broken and should have been replaced.

Both wired and wireless internet available in the room. Speed was ok for working on files and surfing the net. It took over an hour for me at access a video file I had to review, (118 gb), which would challenge any hotel connection. The odd thing was, the wireless connection was faster than the wired so I'm guessing there are some bad connections in the cable installation.

The room had a really big LCD tv and with the in room fridge and microwave, you could happily get stuck here in a snowstorm for some time.

The breakfast was a standard hot breakfast fare, egg stuff, links or bacon, that sort of thing.

Fitness center is nicely supplied with good equipment but really two people or 3 max at a time, it's not large.

Overall a very good place to stay, but you need to have a car really to get to places. Nothing much other than the gas station within short walking distance.

  • Stayed January 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pxtaylor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Paula R, General Manager at Comfort Suites Helena, responded to this review, September 27, 2012
Thank you so much for your kind words. We value your business and tell all your business friends that we would love to spoil them here.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Helena

Property: Comfort Suites Helena
Address: 3180 N Washington St, Helena, MT 59602-1231
Phone Number:
Location: United States > Montana > Helena
Amenities:
Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 21 Hotels in Helena
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Comfort Suites Helena 2.5*
Number of rooms: 90
Official Description (provided by the hotel):
Less than two miles from the Helena Regional Airport, the Comfort Suites hotel of Helena, MT is within walking distance to restaurants, shopping and retail stores. Helena’s newest hotel, Comfort Suites is also 3.5 miles from downtown Helena and the Montana Historical Society Museum. Other attractions close to this Montana hotel include: •Gates of the Mountains •Great Northern Carousel •Grandstreet Theatre •Holter Museum •Original Governor’s Mansion •Spokane Bar Sapphire Mine. You’ll enjoy the indoor heated pool, hot tub and exercise room at this Helena hotel. Other amenities include: •Free hot breakfast •Free high-speed wireless Internet •Free Airport shuttle service •Free local calls All rooms are nicely appointed with a microwave, refrigerator, coffee maker, hair dryer, 42-inch flat screen TVs, iron, ironing board, sofa sleeper, and pillow-top mattresses. Business travelers will appreciate the business center with access to copy and fax services as well as 900 square feet of meeting space. This is a non-smoking hotel. Free ample truck and bus parking is available. Designed for business and leisure travelers, the Comfort Suites hotel of Helena will exceed your expectation when visiting this area of Montana. Make a reservation today and enjoy all we have to offer. ... more   less 
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