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“Just Right”

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Crystal Inn Hotel & Suites Great Falls
Ranked #3 of 29 Hotels in Great Falls
Certificate of Excellence
Niceville, Florida
Level Contributor
226 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
“Just Right”
Reviewed July 14, 2014

Stayed here twice within one week. Hotel was in good condition and quite comfortable. The included buffet breakfast was excellent for a hotel of this type, with various cold cereals, toast and pastries, juices and coffee, and a waffle maker. Rooms were comfortable and clean. Got this from Hotwire and was not disappointed.

  • Stayed July 2014, traveled as a couple
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank twballard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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365 reviews from our community

Traveler rating
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    123
    29
    10
    7
See reviews for
126
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (71)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Any
English first
Level Contributor
176 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed July 13, 2014

A one nighter prior to flying out to Vegas. Comfortable (soft) beds, an air conditioner that works and adequate parking. Breakfast is included. Make sure you are not a minute late, the food disappears at exactly 10:00am. Has a pool and a small fitness room. Staff are friendly and helpful. Very close to the airport which makes life easier. Priced right as well!. Highly recommended.

  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank Lloyd B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed July 11, 2014 via mobile

We had been camping for 10 days and were at the end of our vacation. We had tried to get a nice jacuzzi suite in a different town at a different chain but were disappointed. We tried the Crystal Inn for a 1 night treat for our son. As soon as we checked in and saw our room we called down to extend our stay to 2 nights. The room is beautiful and clean. There is a fridge and microwave and the bed is huge. Even the sofa bed is large and comfortable. The breakfast was delicious and everything you could want. I can't say enough great things about the hotel and staff!

Stayed July 2014, traveled with family
Helpful?
1 Thank Jaaki C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Calgary, Canada
Level Contributor
130 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed July 8, 2014

Hotel was clean, warm and welcoming. The check-in and check-out process was quick and efficient. Staff were very friendly and professional. On the left side of the front desk is 2 computers for printing boarding passes and surfing then they had a small store with the basic necessities. Our room was extremely spacious, high ceilings, had microwave, fridge, double sinks, flat screen TV, lounge chair, desk for working in and most of all clean! Area was quiet and the air conditioning was perfect for those hot days. Across the hotel is Denny's and 2 gas stations. Near the airport for those flying out. Hotel location is far from downtown, other malls and tourist destinations so you will need a car. They served a variety of hot and cold breakfast which helped start our day right. The pool and hot tub was average and clean. We would go back again!

Room Tip: They gave us room 103 as we had a person who had mobility issues.
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  • Stayed July 2014, traveled with friends
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marites8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Longmont, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed July 8, 2014

Booked a room using Expedia. Checked in and out without any problems. Desk staff was very friendly and pleasant which was much appreciated after 12 hrs of driving. Room was very clean and comfortable. Would have preferred the sink to be in the bathroom but it was okay. The pool and whirlpool were nice and helped release some cooped up energy. Our room was near a side entrance and it was a little noisy but bearable. We did not visit the breakfast area. Wish there had been a clock in the room. Overall great hotel for a night at a great price. We will definitely stay again.

  • Stayed July 2014, traveled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank plfco
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rocky Mountain House, Canada
Level Contributor
85 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed July 5, 2014

We checked in late at night on a road trip; it was very welcoming to be pleasantly greeted by nice staff after a long drive. We've never stayed at a Crystal Inn before but were surprised by the nice atmosphere. The hallways smelled nice, although when we entered our room we suddenly got a strong whiff of cigarette smoke... I was happy when the smell dissipated within seconds of entering our room.

We had a 2 queen room - it was quite large, which included a fridge and microwave. The beds were clean and comfy with lots of pillows.

This hotel includes a hot and cold continental breakfast.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AprilfromRocky
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Denver, Colorado
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 3, 2014

I was flying across Montana when we had a problem with the plane and had to land in Great Falls. At the flight service center where we took the plane for repairs we asked for a hotel recommendation. They arranged for us to stay at the Crystal Inn.

The hotel is close to the airport and it was a very pleasant stay. The hotel is modern, bright, extremely well maintained, and all the staff were friendly and helpful. The rooms are twice the size of most hotel rooms. A/C worked from a thermostat instead the usual buttons and dials that never quite work right so the room was very comfortable even on a warm night and day. I couldn't get over how clean the room was. Everything was as it should be, but rarely is in many hotels.

Bed was comfortable with 6 comfy pillows, and the blanket was double sheeted. I really appreciate when a lower priced hotel does that. They had a nice breakfast with eggs, sausage, cereals, fruit, juices, breads and pastries, and the ubiquitous waffle makers found in so many hotels these days. They also provided free airport shuttle service.

All in all a surprisingly nice stay at an obviously well run establishment.

  • Stayed July 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank prodenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Crystal Inn Hotel & Suites Great Falls

Property: Crystal Inn Hotel & Suites Great Falls
Address: 3701 31st St SW, Great Falls, MT 59404-4700
Location: United States > Montana > Great Falls
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Best Value Hotel in Great Falls
#5 Romantic Hotel in Great Falls
#6 Family Hotel in Great Falls
#8 Business Hotel in Great Falls
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — Crystal Inn Hotel & Suites Great Falls 2.5*
Number of rooms: 86
Reservation Options:
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Also Known As:
Crystal Hotel Great Falls
Crystal Great Falls

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