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“A-1 Comfort at Comfort Inn GT. Falls”

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Comfort Inn & Suites Market Place Great Falls
Ranked #9 of 29 Hotels in Great Falls
Certificate of Excellence
Reviewed February 22, 2013

It was my first stay in the Comfort Inn in GT. Falls since it changed from a Holiday Inn Express a few years ago. I was not disapointed, there had been a very tasteful remodel make over of the entire inside of the building, and my room which was a King suite RM 316 was excellent. Nice comfortable room with nice breakfast nook/bar and small kitchen cupboards with microwave/refridge, nice sofa and lounge chair,computer desk. Bedroom was tastful with nice comfy king bed...will make it a point to get the same room if possible when in GT. Falls again. Service was very helpful and friendly.

  • Stayed: February 2013, traveled on business
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Thank ThomasA79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this reviewResponded March 19, 2013

Thank you for taking the time to review our hotel and WELCOME back. We appricated you giving us another try as a good number of our staff have been here since before we changed brands. We love seeing the guest that we had in the past and hope they will continue to think of us when comeing to Great Falls. I'm glad you enjoyed our newest type of suite and that it fit your needs. Hope to see you again soon!

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Reviews (287)
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219 - 225 of 287 reviews

Reviewed January 31, 2013 via mobile

Excellent customer service and good value. The breakfast was a big surprise and was quite good. Very clean rooms but I would point out that there was too much furniture packed in such a small room. The room had everything you need and the King bed was comfortable. The breakfast staff member was top notch. I would stay here again and recommend this hotel. One thing to point out, it is tricky to find. You can see it from the highway but I had to drive around trying to get to the hotel.

  • Stayed: January 2013
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Thank Polytech
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this reviewResponded February 13, 2013

Dear Polytech:

Thank you so very much for taking the time to write a review. Thank you for all of the compliments on our amenities and also I apologize about the size of the furniture as it is larger than what we had before and can feel a little cramped, we hope the new microwaves, fidges and flat screen tv's in all of the rooms make up for the small feeling. We do have a number of two room suites available and will be happy to show you the next time you come to town and see if this better fits your needs as they are much more spacious.

I also agree on our location in the Marketplace we are very visible from the interstate but originally we were the only hotel in the shopping center but over the years we have seen a lot of growth in this area and now we are towards the back of the Marketplace area and not as visible off the exit.

Lastly I would also like to thank you for pointing out the breakfast bar staff as being top notch. The staff takes great pride in customer service and loves to see that their service left an impact on a guest stay.

Thank you for staying with us!
Malissa Hollan

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Reviewed January 23, 2013

Based on the online reviews, my wife and I decided to spend the weekend at this hotel. We were not disappointed! The value is great - good old 'AAA' rates sure make a difference. Rooms were very nicely done and was always quiet even though their was a school bus load of teenagers staying there. Beds were nice and firm, showers were perfect and location is awesome - lots of restaurants, grocery store, movie theatre and more - all within walking distance. Front desk clerks were always smiling and very approachable. I recommend this hotel highly - would stay here again in a heart beat!

  • Stayed: January 2013, traveled as a couple
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1  Thank ipartner48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this reviewResponded February 13, 2013

Dear ipartner48,
Thank you very much for taking the time to review our hotel. We really enjoy hearing about our guest experience and appreciate the feedback. Looking at you photograph (it's small on my monitor) I believe I was there when you checked in and you had mentioned seeing the reviews online and that is how you made your decision. THANK YOU! All of the staff here really enjoys seeing what the guest writes about, weather it's good or bad they like to know how they are doing and how to improve or if they made an impact. Thank you for taking the time to do that.
Hope to see you again!
Malissa Hollan

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Reviewed January 13, 2013

In our quest to find the best value accommodation in Great Falls, we tried the Comfort Inn and Suites. Location could not be better for our purposes: shopping and tourism on long weekends from Calgary. The site is just off the Interstate, amidst a wide choice of shops and restaurants. The main shopping drag is just over the river.

Value is excellent. Rooms seem to be getting ever more expensive in this corner of Montana, therefore we always carefully weigh up our options before booking a trip down. For a reasonable price, you get a modern, comfortable room, with nice decor. Breakfast is tasty, with hot choices; very similar to a HI Express. Pity that there is no pool or hot tub. Staff, especially maintenance were very friendly and prompt.

  • Stayed: December 2012, traveled with family
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1  Thank Snorrer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this reviewResponded February 13, 2013

Dear Snorrer:
Thank you for the awesome review and for taking the time to tell us how we are doing. Also you made my maintenance man's day by mentioning him in this review. The whole staff really takes part in our guest stay and they look forward to hearing how our guest experience is, so by pointing them out specifically it really made a difference. Thank you for that and for choosing to stay with us too!
Happy Travels,
Malissa Hollan

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Reviewed December 28, 2012 via mobile

Convenient location. Very pleasant and helpful staff. Shuttle to the airport and complimentary car parking. Excellent breakfast with pleasant decor. Very clean room and public spaces. The parking alone is a good reason to consider this hotel; in combination with the other great qualities this floats to the top of our list while in Great Falls.

  • Stayed: December 2012
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1  Thank Ilovefood019
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this reviewResponded February 13, 2013

Dear Ilovefood019:
Thank you for the wonderful survey we really appreciate you taking the time out to let us know how we are doing. Hope to see you again soon.
Best wishes,
Malissa Hollan

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Reviewed December 24, 2012

Bring your own pillow, that's the only complaint. Friendly staff, very clean, good breakfast, soft towels. Up-to-date decor. Bring your own pillow, that's the only complaint. Friendly staff, very clean, good breakfast, soft towels. Up-to-date decor.

  • Stayed: December 2012
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Thank Itsme1983
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this reviewResponded February 13, 2013

Dear Itsme1983:
Thank you very much for taking the time to review our hotel. I'm very glad that you had a great experience for the most part and if you happen to visit us again check with the front desk as we keep a few extra pillows that have different firmness for the comfort of our guest.
Happy Travels and thank you for visiting us!!
Malissa Hollan

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Reviewed December 3, 2012

I stay in hotels over 100 nights year and this is second favorite place to stay in the entire state of Montana, upper half of Wyoming, and Western quarter of North Dakota. Rooms are always clean and very comfortable, beds are wonderful and the staff is amazing!

  • Stayed: October 2012, traveled on business
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1  Thank TimeToDrive
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malissahollangm, General Manager at Comfort Inn & Suites Market Place Great Falls, responded to this reviewResponded December 5, 2012

Wow thanks you so very much for taking the time to review our hotel on Tripadvisor and for such a kind review. We look forward to your return! Safe travels and Happy Holidays.

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Additional Information about Comfort Inn & Suites Market Place Great Falls

Address: 1801 Market Place Dr, Great Falls, MT 59404-3488 (Formerly Holiday Inn Express Hotel & Suites Great Falls)
Phone Number:
Location: United States > Montana > Great Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
#4 Family Hotel in Great Falls
#4 Romantic Hotel in Great Falls
#7 Business Hotel in Great Falls
Price Range: $85 - $134 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites Market Place Great Falls 2.5*
Number of rooms: 88
Official Description (provided by the hotel):
We Conveniently located off Interstate 15, the Comfort Inn & Suites® hotel is less than three miles from Great Falls International Airport and offers free airport transportation for its guests from 5:00am to Midnight. Located in a beautiful residential setting that is within walking distance to numerous retailers and specialty stores, restaurants, a movie theater, fishing opportunities and bike trails. Near BNSF, Montana Expo Park, Benefis Health, Great Falls Clinic, North Western Energy, Montana Refinery, Specialty Mills and much more. ... more   less 
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Also Known As:
Comfort Inn & Suites Market Place Great Falls Hotel Great Falls
Comfort Inn And Suites Market Place Great Falls
Holiday Inn Great Falls
Great Falls Holiday Inn

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