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“love the view!” 5 of 5 bubbles
Review of Staybridge Suites Great Falls

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Staybridge Suites Great Falls
Ranked #2 of 29 Hotels in Great Falls
Certificate of Excellence
Level Contributor
8 reviews
4 hotel reviews
“love the view!”
5 of 5 bubbles Reviewed April 9, 2014

Very nicely maintained property. Gorgeous view of river. Loved it! Will definitely be back. The spa area was clean..the breakfast was more than you could ask for. Great location with restaurants in walking distance. Front desk was courteous and efficient !

Room Tip: Be sure and get view of river!
See more room tips
  • Stayed March 2014, traveled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Sheila M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridgegf, Manager at Staybridge Suites Great Falls, responded to this review, April 20, 2014
We love sharing reviews like yours with our staff, a big thank you for specifically mentioning our front desk team!

We appreciate the time you took to share your thoughts. Among the many great attiributes of our hotel, I have to say that I think our view of the Missouri River and the lights of Great Falls at night is one of the top ones.

Thank you,
Heidi R., Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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502 reviews from our community

Traveler rating
    366
    97
    27
    8
    4
See reviews for
136
164
29
109
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (139)
Date | Rating
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  • German first
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English first
Narnia
Level Contributor
72 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed April 4, 2014

Great accommodation, clean tidy and comfortable. Would definitely come back. Also ten seconds way from The Front micro brewery - great beer and food plus child friendly. All in all a very enjoyable experience

  • Stayed April 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank dkr49Narnia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridgegf, Manager at Staybridge Suites Great Falls, responded to this review, April 20, 2014
I am so glad to see your positive review and comments - thank you for taking the time to share! We absolutely love our location and take great pride in our hotel and without any question, one of our conveniences is having the Faster Bassett/The Front restaurant and brew pub just steps away. I'm happy this adds to your great experience.

Thank you,
Heidi R., Operations Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Montana
1 review
5 of 5 bubbles Reviewed April 3, 2014 via mobile

The hotel is in a great location! Newer build and well maintained. It has a beautiful view of the river with a nice back patio. The suites are wonderful! Very clean and spacious with great kitchens. This is the only hotel in great falls that my family and I will stay in! Highly recommend it to anyone staying for any amount of time.

Stayed September 2013, traveled with family
Helpful?
Thank AJ D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridgegf, Manager at Staybridge Suites Great Falls, responded to this review, April 20, 2014
Thank you for your great review and kind words! We appreciate guests like you who choose to stay with us each time they visit Great Falls and then take the time to share your experience on sites such as this that allow others to see your positive comments and experiences.

We look forward to having you stay with us again - hopefully in the near future.

Sincerely,
Heidi R., Operations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Saskatchewan
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed April 2, 2014

Stayed there twice while travelling thru town. Both times rooms were excellent, food quality good, internet fast, public areas nice; overall two thumbs up. Nice view of riverbank, check out the towns walking trails if you have time.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank 40+Saskatchewan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridgegf, Guest Services at Staybridge Suites Great Falls, responded to this review, April 3, 2014
Thank you for your positive comments regarding the rooms, food quality, internet and public areas. It's great to hear that but of course, the real compliment is that you've chosen to stay with us twice!

We look forward to having you stay with us the next time you are through town'
Heidi R.
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Deer, Canada
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed March 31, 2014

We were just finishing our holidays on our way home. We stopped for the night(Thursday) not knowing that a big sports tournament going on. But found a room on top floor in corner. Was great got there to join social them enjoy a rest from driving from Colorado. Staff is alway ready to help. Breakfast was great then we decided to stay one more day to enjoy the day shopping and relaxing before going back to Alberta for work on Monday. This is one of our favorite places to stay. Worth the time and money.

  • Stayed March 2014
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Tazzdevil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridgegf, Guest Services at Staybridge Suites Great Falls, responded to this review, April 3, 2014
Dear Tazzdevil,

Thank you for taking the time to share your experience of staying with us. I'm glad you enjoyed both The Social and our breakfast as those are two of our great amenities. It's also fantastic that you were able to see our staff's willingness to provide great service to our guests and the fact that you enjoyed your stay enough to extend for another night

We appreciate that you choose to stay with us when traveling through Great Falls and we look forward to having you stay with us again.

Sincerely,
Heidi R.
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
BUTTE
2 reviews
3 of 5 bubbles Reviewed March 31, 2014

Check-in is not until 4 p.m. regardless of what your online itinerary might say. The place smells a bit and the afternoon/evening staff is a little disorganized. The pet policy is awful - $30 for a dog (1-2 nights). Unfortunately, this Staybridge lacks the pool table, outdoor basketball court, and theater room of the one down the road. Beyond that, it's still a Staybridge. Good size rooms, nice kitchenette, and decent bedding.

Room Tip: The best rooms face the Missouri River.
See more room tips
  • Stayed February 2014, traveled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank CASEY432
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridgegf, Guest Services at Staybridge Suites Great Falls, responded to this review, April 3, 2014
Dear Casey432,

We appreciate the time you gave to review your stay although you have concerns.

I understand it is an annoyance to arrive at a hotel and not have a room ready, regardless of the check in time. We never want to inconvenience our guests and diligently try to accommodate early check-ins whenever possible - this may have added to your impression of a disorganized staff as they did what they could to try and locate a room that met the qualifications of your reservation. Unfortunately, it appears we were unable to do so. Please accept my sincerest apologies for not being able to accommodate your schedule as I do understand.

You additionally raised a concern regarding our pet policy. We love pets and want to make sure they are as welcome as their owners. Each time a pet stays in one of our rooms, a separate cleaning standard must be met that includes shampooing the carpets and furniture. This is so that future guests are not exposed to animal dander that may unknowingly trigger allergies. With the additional cleaning standard, we have set a schedule for pet fees that reflect those efforts.

Thank you for the opportunity to address these very important issues. If you have have further questions or would like to speak to me directly, please call our hotel and ask for me.

Sincerely,
Heidi R.
Guest Services
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Edmonton, Canada
1 review
4 of 5 bubbles Reviewed March 25, 2014

Renovations may cause problems. When we were there, room key problems were an issue. The poor front desk worker was at a loss as to what to do and they had called their manager a few times with no response. After we were finally settled into our rooms, one smelled of cooked cabbage. The front desk was alerted and maintenance came and changed a filter.

Otherwise, it was a very nice stay. Clean, beautiful decor, great beds, fantastic breakfast.

  • Stayed March 2014, traveled with family
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Review collected in partnership with this hotel

Helpful?
Thank Tara J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Staybridgegf, Guest Services at Staybridge Suites Great Falls, responded to this review, March 26, 2014
Thank you for taking a moment to review your stay with us. Immediately prior to your visit, we had upgraded our electronic door locks to meet stricter security guidelines and unfortunately, it was not without it's glitches. We have completed the upgrade and I'm happy to report we have had no more issues. I sincerely apologize for the inconvenience and assure you will not have this issue during future visits.

We appreciate your additional kind comments regarding your stay and will certainly let our breakfast team know of your "fantastic" breakfast - it's always nice to congratulate on a job well done.

Sincerely,
Heidi R.
Guest Services
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Great Falls

Property: Staybridge Suites Great Falls
Address: 201 3rd Street Northwest, Great Falls, MT 59404
Phone Number:
Location: United States > Montana > Great Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Great Falls
#1 Family Hotel in Great Falls
#1 Romantic Hotel in Great Falls
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Staybridge Suites Great Falls 3*
Number of rooms: 113
Official Description (provided by the hotel):
The Staybridge Suites Great Falls on the scenic River s Edge Trail is the newest extended stay hotel to enter the Electric City. We are located next to the new Missouri River Federal Courthouse and the Montana Expo Park. Our hotel boasts 113 spacious & elegantly-appointed suites on the beautiful Missouri River. Come stay with us and enjoy spectacular river and mountain views. Your suite will feature a fully equipped kitchen with granite countertops, microwave, stove top, dishwasher and full size refrigerator. Our hotel offers complimentary laundry facilities, indoor pool, fitness center, fire pit and BBQ pavilion. We are pet friendly with easy access to the walking trails along the Missouri river. We offer free wireless Internet, a 24-hour business center, meeting space, and guest suites with conference rooms. We will serve you a complimentary hot breakfast buffet with a smile. Tuesday - Thursday, join us for our Sundowner Reception and share a light snack with our team. Great Falls is host to the famous Lewis and Clark Festival, join us and explore their historic adventure. Did you know that Great Falls is home to Giant Springs the largest fresh water spring in the U.S., or that we are the Western Art Capital of the World? Come visit and enjoy all of Montana s finest in hospitality at the Staybridge Suites Great Falls. ... more   less 
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Also Known As:
Staybridge Suites Great Falls Hotel Great Falls

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