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“We don't stay in hotels that allow pets”

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Staybridge Suites Great Falls
Ranked #3 of 29 Hotels in Great Falls
Certificate of Excellence
Reviewed January 30, 2013

We have stayed at this Staybridge a couple of times in the past year. The building is fairly new and in a good location.

This trip, we were surprised to see several dogs in the hotel as we didn’t realize they allowed pets in rooms. My wife is very allergic to dogs and cats and she had an immediate allergic reaction. She had to take her allergy medication to complete our stay. You could hear dogs barking in the evening, in a room, for almost an hour.

Due to this reason, we will not be staying here in the future.

  • Stayed: January 2013, traveled on business
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4  Thank Traveling_Toby
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
IHGCare, Guest Relations Manager at Staybridge Suites Great Falls, responded to this reviewResponded February 14, 2013

Dear Traveling_Toby,

Thank you for your feedback. Guest comfort and satisfaction are of the utmost concern to us and our hotel is committed to making every possible effort to provide comfortable, clean and friendly accommodations. It sounds like we fell below your expectations. Please accept our sincere apologies for any inconvenience you may have experienced during your stay with us. While we understand that your stay was not 100% satisfactory, we would hope that you would give us another chance to make your stay as best as it can be.

Your business is valued and we hope your future travel plans will continue to include IHG properties.

Sincerely,

Lera P
Case Manager
IHGCare

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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380 - 386 of 515 reviews

Reviewed December 1, 2012

I stayed at this hotel while on a road trip through Montana and North Dakota. I used my Priority Club points to pay for the room, and was surprised to find it only costed 5000 points/night. The hotel appears brand new and was easy to find. Check-in was quick and friendly. My room was very nice - a studio suite with 1 queen bed. The room includes a full kitchen complete with dishes and pots/pans. The room also included amenities like an iron/board and laundry basket. The room was spacious with lots of room to move around. Internet and parking were free, and there was a snack reception in the evening that is probably on the spacious back patio area in the summer, and free hot breakfast in the morning. There was a pool, hot tub, fitness center, and free laundry facility (this is a rare find since most cost money to use). I was very impressed with the hotel and service received. I was a bit apprehensive booking an all-suite extended stay hotel for only one night, but it exceeded my expectations. I would recommend this hotel for both families and business, for short or long stays.

Room Tip: There are rooms that have a nice view of the river and valley if you request them.
  • Stayed: November 2012, traveled solo
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1  Thank PsychRN12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 12, 2012

We stayed at Staybridge suites for 2 nights, and shared a two bedroom suite with another family. There is a lot of room, and a fairly large kitchen with fridge/dishwasher/toaster oven. The pool area is fantastic, and the breakfast is incredible. We have stayed here for the past two years, and will continue to stay here everytime we go to Great Falls!

  • Stayed: November 2012, traveled with family
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Thank Lar_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 31, 2012

Get a river view room when you check in , the view is wonderful. Looks out on the river and the old depots of Great Falls. Out back is a gas fired fire, and great landscaping with grill , tables , chairs. Friendly service and very clean. I stay at HiExpress or Staybridge all the time and this is one of the best.

Room Tip: Room with a view of the river.
  • Stayed: October 2012, traveled as a couple
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Thank jazzolite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 28, 2012

New hotel, with easy access to the downtown, airport, river area (walking path, road to Lewis and Clark Center) and Montana Expo Center. Trains loud at night. The breakfast area was crowded.Very warm and friendly staff.

  • Stayed: October 2012
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1  Thank BigRedKennel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 18, 2012

Very friendly staff. Very accommodating to our Large dog. Good variety of foods for breakfast (included). Mon-Thur evening specials for appetizers/supper also included. Very comfortable beds... pillows not as nice. Room was very clean. Full size fridge was perfect as we did lots of grocery shopping and a full size microwave. There is also a dishwasher and sink in the room with cutlery for when we wanted to eat in. The hotel was in a great location near the river and there was a walking trail that was perfect for the dog. Hotel is also very close to the awl-mart and the mall where scheels is located.

  • Stayed: October 2012, traveled as a couple
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Thank M B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 16, 2012

Had the studio suite which is fine for short stays. The room showed no signs of wear and tear. One of the nicest features of the room is there are wall outlets everywhere. No need to crawl under the desk or move furnature to plug in your chargers. The free breakfast buffet was nice. In addition to offering a couple hot entrees they also had 2 waffle makers. Many places I have stayed at I have had to fight with the waffle makers to get something that kinda resembled a waffle. Here they had the waffle makers dialed in just right. Best waffle I have ever had at a hotel. There is a railroad track right behind the hotel but I only heard a couple trains go by.

  • Stayed: October 2012, traveled solo
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Thank Bill D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Staybridge Suites Great Falls

Address: 201 3rd St NW, Great Falls, MT 59404-4103
Phone Number:
Location: United States > Montana > Great Falls
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Family Hotel in Great Falls
#1 Business Hotel in Great Falls
#1 Romantic Hotel in Great Falls
Price Range: $115 - $161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Staybridge Suites Great Falls 3*
Number of rooms: 113
Official Description (provided by the hotel):
The Staybridge Suites Great Falls on the scenic River s Edge Trail is the newest extended stay hotel to enter the Electric City. We are located next to the new Missouri River Federal Courthouse and the Montana Expo Park. Our hotel boasts 113 spacious & elegantly-appointed suites on the beautiful Missouri River. Come stay with us and enjoy spectacular river and mountain views. Your suite will feature a fully equipped kitchen with granite countertops, microwave, stove top, dishwasher and full size refrigerator. Our hotel offers complimentary laundry facilities, indoor pool, fitness center, fire pit and BBQ pavilion. We are pet friendly with easy access to the walking trails along the Missouri river. We offer free wireless Internet, a 24-hour business center, meeting space, and guest suites with conference rooms. We will serve you a complimentary hot breakfast buffet with a smile. Tuesday - Thursday, join us for our Sundowner Reception and share a light snack with our team. Great Falls is host to the famous Lewis and Clark Festival, join us and explore their historic adventure. Did you know that Great Falls is home to Giant Springs the largest fresh water spring in the U.S., or that we are the Western Art Capital of the World? Come visit and enjoy all of Montana s finest in hospitality at the Staybridge Suites Great Falls. ... more   less 
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